CigarPlace.com Reviews 

2,420
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 2,363 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the consistently affordable pricing, extensive product selection, and the user-friendly ordering website that makes purchasing items completely effortless for everyone. Shoppers also deeply appreciate the prompt delivery service and securely packaged items that consistently arrive in remarkably fresh and pristine condition every single time. Many buyers mention taking advantage of frequent special offers and convenient free shipping options. Though some customers noted that shipping can occasionally be a bit slow compared to what they typically experienced with other specialized online retailers. A few reviewers also felt that delivery times sometimes took slightly longer than usual to reach their final destination.

What people talk about most

Price

People report positive experiences with price, frequently highlighting the affordable and competitive rates... See more

Product

Reviewers highlight positive aspects of product quality, consistently noting that cigars arrive fresh, in... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting super fast shipping and... See more

Order

Consumers find ordering to be a very positive and smooth experience, highlighting that the process is... See more

Website

Customers had positive experiences with website, describing the online platform as fairly easy to use and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great service! Have purchased several times. Products exactly as advertised. Quick shipping and 2 cigar return policy is definitely a best practice. Very satisfied. Their sale prices are great. When o... See more

Rated 5 out of 5 stars

I've bought cigars from other retailers and the shipping costs are outrageous. I can't believe I haven't found this site before. The prices are amazing, you can opt for free shipping, and I had a trac... See more

Rated 5 out of 5 stars

I have had nothing but good experiences over the years I’ve dealt with Cigar Place! They have the best overall prices on line consistently, as far as I’m concerned. Others advertise low prices, but... See more

Rated 5 out of 5 stars

Been shopping with you for over a decade. My late wife, God rest her soul, ordered cigars from you probably 15 years ago and told me about you. Cigarplace is very professional, quick, and has a great... See more


Company details

  1. Tobacco shop

Written by the company

Shop online with CigarPlace.com for the best cigar prices and all your cigar accessory needs.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.8

All reviews

(2,420)

2,383 reviews in the last 12 months

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Rated 5 out of 5 stars

I'll be back!

They offer a large varity at great sale prices. Ordering is as easy as it gets. Delivery was very quick. The packaging was great, they could have shipped fresh eggs in the package and they would have made it. :)

11 August 2026
Rated 5 out of 5 stars

First time order from CigarPlace.biz!

Ordered from CigarPlace for the first time recently and the whole experience was smooth from checkout to delivery. Pricing was competitive against the other online retailers I checked, and the site was easy to navigate without a lot of noise.

What stood out most was the packing. Everything arrived in excellent condition, well protected, with humidity accounted for. That's not a given with online cigar orders and it makes a real difference by the time the box gets to you. Shipping was quick and the tracking information was accurate throughout.

No issues with the order itself as everything I selected was in stock and arrived as described. I'll be ordering from them again.

13 August 2026
Rated 5 out of 5 stars

Cigarplace has never let me down

Cigarplace has never let me down. Their prices are great, and their selection is great also. Their 5 packs give me a chance to give new (to me) cigars a good look. Since I found cigarplace I have not ordered from any other retailer. Thank you CigarPlace.

13 August 2026
Rated 5 out of 5 stars

GREAT SERVICE

GREAT SERVICE. The ordering process was great so far. I was very happy with the customer service again. Thanks.

13 August 2026

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