The Cinema Society Club Reviews 

283
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 175 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fantastic discounts on ticket prices, noting that these savings make regular family trips and cinema outings much more affordable and accessible. People also find the platform very easy to navigate and consistently appreciate the straightforward process required for obtaining and redeeming these valuable vouchers. However, some customers also noted unexpected extra fees or occasional issues with redeeming voucher codes directly on external cinema websites. A few reviewers felt that after factoring in various upgrade costs, the total expenses ended up higher than buying tickets directly, leading to some frustration.

What people talk about most

Price

Clients share positive opinions on price, highlighting that the platform offers significant savings and makes... See more

Discount

Customers consistently note positive experiences with discount offers, highlighting genuine savings that make... See more

Value for money

Consumers find value for money to be positive, regularly highlighting fantastic discounts that make cinema... See more

User experience

Users describe positive interactions with user experience, highlighting that the platform is straightforward,... See more

Website

People report ambiguous experiences with website, as opinions on the platform are heavily divided. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Tickets were less than half the price of the cinema price. For a Saturday too which normally most places don’t do. Got recliners as no ‘normal’ seats in that particular showing which would normally co... See more

Company replied

Rated 4 out of 5 stars

Easy to book for my nearest cinema. Usually good savings to be had on ticket prices. Occasionally it's not got savings for a big release or IMAX etc. However we usually save a few quid per person each... See more

Company replied

Rated 5 out of 5 stars

It is so simple to get the ticket for the cinema and any food or drink package - pay through the Cinema Society. Soon after a voucher no is sent that you just put in when ordering your tickets from yo... See more

Company replied

Rated 5 out of 5 stars

A great way to “escape” any situations or circumstances outside…leave them outside the front door and enjoy the film. Booking was so easy. But unfortunately my Bank card had been fraudulently used and... See more

Company replied


Company details

  1. Cinema
  2. Discount Store

Written by the company

Discounted cinema tickets for our client's employees. The Cinema Society is not available to the general public.  Please email us for details.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

283 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.5

All reviews

(283)

170 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great prices and options

Great prices and options. Definitely help to make cinema experiences more affordable. And the customer service team is brilliant, quick and easy to solve all questions. I would definitely recommend using their services

12 February 2026
Unprompted review
The Cinema Society Club logo

Reply from The Cinema Society Club

Thank you for taking the time to leave us this fantastic review, Indira! Reviews like this help others discover us, so we appreciate that. We're glad to hear that you're benefiting from our service, and we look forward to helping you save on more as we get deeper into 2026!

Rated 5 out of 5 stars

Excellent Society .

Joined the Cinema Society a few months ago and really pleased with the ease of buying tickets and redeeming them at our local Odeon cinema. Much cheaper than buying direct from the cinema. The emails giving details of new films and trailers to watch are very helpful in choosing a film to see.

5 February 2026
Unprompted review
The Cinema Society Club logo

Reply from The Cinema Society Club

We really appreciate your kind words, Maureen! We're glad to have you on board, it's great to hear that you're taking advantage of our savings and enjoy our weekly emails. Look out for our new and improved site coming soon, which should make getting your cinema savings even easier!

Rated 1 out of 5 stars

Does not offer any discounts

Does not offer any discounts, everytime I go on it says purchasing direct will be cheaper absolutely pointless

5 February 2026
Unprompted review
The Cinema Society Club logo

Reply from The Cinema Society Club

Hi Shireen, we're sorry that there isn't a discount available for your selected cinema at the moment. We always try to be as transparent as possible by showing this before you complete your purchase. You may find savings available at other cinema chains nearby, so it’s worth checking those too. Many thanks.

Rated 5 out of 5 stars

Treat yourself more often with Cinema Society Club

Easy to use and it’s great getting good seats for a reasonable price 😊

14 January 2026
Unprompted review
The Cinema Society Club logo

Reply from The Cinema Society Club

Thank you for taking time to leave a positive review, Mrs P! We're glad to hear that you are taking advantage of good seats whilst making a saving with us.

Rated 5 out of 5 stars

Great Discounts

Easy to use, big savings on cinema tickets - have been using for more than a year and it really helps when taking family to cinema.

11 January 2026
Unprompted review
The Cinema Society Club logo

Reply from The Cinema Society Club

Many thanks for your fantastic review! We’re delighted to hear that our savings have made a real difference for you and your family. With so many great family releases this year, we hope you continue to enjoy making the most of our service.

Rated 5 out of 5 stars

Excellent very helpful and pleased and…

Excellent very helpful and pleased and a very satisfied customer indeed

3 January 2026
Unprompted review
The Cinema Society Club logo

Reply from The Cinema Society Club

Many thanks for your kind review, Nicola! 2026 is looking like a great year for cinema and we look forward to helping you save money on all your big screen movie choices this year.

Rated 5 out of 5 stars

Love this company

I've been using the club for years through membership of a twins charity. Two days ago my sons came down with a vomiting bug at the very last minute so contacted Cust Services at Cinema Society in the hope they would reissue the vouchers. They could not have been more helpful and understanding - and prompt! Cinema is expensive for families so I hugely appreciate the discounts (its the difference between my kids being able to enjoy or not), and in this case, the flexibility and ease that they showed.

2 January 2026
Unprompted review
The Cinema Society Club logo

Reply from The Cinema Society Club

We appreciate your brilliant review, Colette! We're glad we were able to assist when required, and we sincerely hope everything is fine. It’s great to hear we’ve helped cut down the costs of your family cinema visits, and we hope you’ll continue to benefit throughout this blockbuster year ahead.

Rated 5 out of 5 stars

Great savings to be had

Easy to use and useful savings to be had for regular or occasional cinema visitors. Keep the big screen alive at a discount.

29 December 2025
Unprompted review
The Cinema Society Club logo

Reply from The Cinema Society Club

Thank you for your brilliant review, Kevin.. and thank you for supporting cinema, this is what we're all about and it's great to have you on board. 2026 is looking like an even bigger year for cinema and we look forward to helping you save on all your big screen movie choices!

Rated 5 out of 5 stars

A great way to “escape” any situations…

A great way to “escape” any situations or circumstances outside…leave them outside the front door and enjoy the film. Booking was so easy. But unfortunately my Bank card had been fraudulently used and so l asked the friendly staff to assist in paying via another method, until my new card arrived. Much appreciated! 👍

10 December 2025
Unprompted review
The Cinema Society Club logo

Reply from The Cinema Society Club

Thank you for your fantastic review! We agree, there's nothing quite like an escape at the cinema. We're glad we were able to assist in helping you purchase via another method, and we look forward to helping you save on the fantastic lineup of films coming your way this year!

Rated 5 out of 5 stars

Very easy and quick to book cinema…

Very easy and quick to book cinema ticket vouchers. Cineworld tickets are about 40% cheaper. Vue and Odeon are not a great deal to purchase from here so should give a 4 star however giving a 5 star rating due to the customer service. The customer care is very prompt and quick in responding. I accidentally order tickets for the wrong day and then emailed the customer care who replied back and refunded me the ticket amount in less than an hour.

26 December 2025
Unprompted review
The Cinema Society Club logo

Reply from The Cinema Society Club

Many thanks for taking the time to leave a review, Lohith! We're glad that we're able to save you a considerable amount of money and happy to hear that we were able to resolve an issue quickly for you. We hope you continue to take advantage of our great savings in 2026.

Rated 5 out of 5 stars

Excellent service!

Cineworld happened to cancelled the showing that I had used my Cinema Society vouchers for; I contacted the Cinema Society support and they were able to resolve smoothly in literally under an hour. Exemplary service! The Cinema Society is excellent for frequent cinema goers looking to get the best prices for their tickets.

20 December 2025
Unprompted review
The Cinema Society Club logo

Reply from The Cinema Society Club

Many thanks for taking the time to leave a fabulous review! We're happy to hear that we resolved things swiftly for you and we look forward to helping you save on your future cinema visits, as we approach an action-packed 2026!

Rated 5 out of 5 stars

Had a problem with booking the cinema

Had a problem with booking the cinema. I emailed Computer Society and they responded within the hour even though it was a Sunday.

Very pleased with the outcome.

Thank you.

14 December 2025
Unprompted review
The Cinema Society Club logo

Reply from The Cinema Society Club

Many thanks for taking the time to leave a review, Angela! It is always great to hear when the team did well, thank you for recognising that. We look forward to helping you save at all your future cinema visits.

Rated 5 out of 5 stars

Great way to save on cinema tickets

Great way to save on cinema tickets. 🎟️ You are able to check each of the local cinemas and compare prices, and discounts. Some cinema chains or locations have quite a big discount. Great way to save money.

26 November 2025
Unprompted review
The Cinema Society Club logo

Reply from The Cinema Society Club

Thank you for this great review. Yes, it's always worth checking all the local chains, we have over 500 cinemas in the scheme! We hope you continue to enjoy making savings.

Rated 5 out of 5 stars

Ticket prices are nearly half price so…

Ticket prices are nearly half price so will be encouraging me to go more often particularly Mon- Thurs. No problems exchanging codes at the cinema. Thank you cinema society club.

11 November 2025
Unprompted review
The Cinema Society Club logo

Reply from The Cinema Society Club

Thank you for your kind review, Carol! We appreciate you taking the time to let others know how you're benefiting from our great service.

Rated 5 out of 5 stars

Been a member for years and as a family…

Been a member for years and as a family who love going to the cinema this site is amazing with it's deal and money saving offers. Recently purchased the wrong tickets for a Saturday showing and customer services helped sort it all within an hour. Would recommend 100%

7 December 2025
Unprompted review
The Cinema Society Club logo

Reply from The Cinema Society Club

Thanks for taking the time to leave a review about your positive experience, Niki! We're happy to hear that yourself and your family are able to take full advantage of our fantastic savings.

Rated 5 out of 5 stars

Excellent customer service

Hats off to their customer service. I had bought 3 discount codes and purchased 3 tickets. Then my sister unexpectedly had to go to A&E. They were very understanding and still refunded me the cost.

I always use them when buying cinema tickets to save some money

28 November 2025
Unprompted review
The Cinema Society Club logo

Reply from The Cinema Society Club

Thank you so much for taking the time to leave a review, Jason. We’re really glad we could help, and we sincerely hope your sister is doing well.

Rated 5 out of 5 stars

The Cinema Society Club is brilliant.

The Cinema Society Club is brilliant.
An easy way to save money on all your cinema visits and so easy to access.

12 November 2025
Unprompted review
The Cinema Society Club logo

Reply from The Cinema Society Club

Thank you for your continued support, Julie! We're glad you are enjoying the service - look out for some fresh updates in the new year to make things even better!

Rated 1 out of 5 stars

Voucher Code Not Working

Purchased two tickets for later in the day on your website. The voucher codes arrived fine but the voucher code is not working on the cinema website. I know that this is a participating cinema and the tickets I am trying to purchase are "standard adult" tickets but neither voucher code is working. "Promotional Code is not Valid for this screening". Have checked your Terms and Conditions. This is not a live screening of any sort or, as far as I am aware, a 3D screening. This is a bog-standard film. Have sent a message online but it says 1-working day for a response. No good to me!! While I realise the voucher codes are valid until next year in the short term, I'll have paid twice for my tickets for today's screening. Really disappointing. Don't think I'll be using your services again.

26 November 2025
Unprompted review
The Cinema Society Club logo

Reply from The Cinema Society Club

Hi there, this doesn't sound right at all. Our customer service team is on this and will investigate and sort this out for you asap, before your screening. If you haven't already, please email us at cinemasocietyclub@wearespark.com with your full name and order number.

Many thanks.

Rated 5 out of 5 stars

I was made aware of the discount by…

I was made aware of the discount by Lidl on their app. I am now retired with no income, so the saving helps me greatly.

20 November 2025
Unprompted review
The Cinema Society Club logo

Reply from The Cinema Society Club

Thank you for your positive review, Michelle! We're happy to hear that we're able to help you cut costs at the cinema. We hope you continue to benefit in the months, and years ahead!

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