Cinta The LabelReviews 

Placed order in October - it never arrived and took them 3 months to cancel it. It's now February and the refund hasn't reached my account. Genuinely concerned it's a spam company who send their products to so-called influencers so they can post it on their social channels.

Really lovely items and great quality.
Will definitely be ordering again!

My cardigan is really comfortable and fits very well.

Great selection of items, love my new knit. Will definitely be ordering again!

Love this jumper! The fabric feels great, the fit is perfect, and delivery was super speedy. Highly recommend.

Really lovely pieces and amazing quality. Great service too, everything came super quickly and was in perfect condition.

Amazing quality, perfect fit and fantastic speedy service. Will definitely order again!

I ordered a gorgeous jumper, the quality was amazing and the fit was perfect ! Super speedy delivery and great customer service ! Thank you ✨✨

Ordered a lovely knit jumper from Cinta, arrived promptly and was amazing quality! 100% recommend!

Really lovely quality and a great fit, worth the wait!

Will never order from this company again! Awful customer service.

I had previously ordered 2 knits and all fine. In April 25, I ordered a new knit and a couple of weeks passed and nothing despite the email confirmation of a week delivery. I emailed, messaged on Instagram, used live chat and would receive sporadic messages saying it would arrive soon. I was fed up and asked for a refund and had to keep asking, with the same "It will come soon" message. I FINALLY received my refund 9th July.

I cannot believe how awful the customer service is and how rude they were to continually ignore my messages. DO NOT BUY FROM THEM. I can see from the recent reviews below they have a serious issue!

After contacting via email, Instagram and their online web form for a refund for a faulty item I have still not received any response!!

DO NOT ORDER from here it is a scam and I wished I read reviews before ordering.

Finally got my return - nearly 2 months after placing my order. Terrible service and quite disgusting that they leave customers out of pocket for that long

Do not order from this company! I have been waiting over 5 weeks for my order with no updates. I’ve asked for a refund and nothing received.

The worst customer service imaginable! They have taken my money and wont refund me!

I placed an order 5 weeks ago. Of the 10 items ordered only 3 ever arrived. I returned them straight away for a refund. Its been nearly 3 weeks since I requested a refund, I have not received the outstanding items or the refund which I have been promised on multiple occasions. No communication from the generic Cinta email and Amy (founder) only rarely replies to Whats App messages and Instagram. Appalling - DO NOT ORDER FROM THIS COMPANY

Absolute joke- ordered an item a month ago, and no sign of it. Customer service unreliable- have given two false dates but item STILL not shipped. No idea if I’ll ever see my item or my money back. Avoid at all costs.

I wish I’d checked the reviews before buying. I bought a cardigan after seeing a celebrity (z list) wearing it on instagram. The item did arrive but it was not the size I ordered. They supplied a large when I ordered a small. Contacted them to arrange a refund and the customer services email doesn’t work. Tried instagram too and did get a response after one week but nothing since.
I’m convinced this is all scam. Best case scenario it’s just a completely incompetent owner, but I fear it’s more sinister than that.
Please avoid at all costs.
Will also let this ‘celebrity’ know that they are advertising goods from a corrupt business.

I recently bought a cardigan from Cinta and I love it! Very cute design exactly what was shown on the website, fast delivery and great quality. Thank you Cinta I will be purchasing again very soon :)

Absolutely love everything here!! The most amazing service and the quality of the clothing is exactly what is advertised. My new favorite shop!!

Despite a bumpy start, cinta-the-label fulfilled my order which was exactly as pictured and lovely. They had warned me of shipping delays, and although my order took a little longer than I’d expected to deliver, once it had been shipped it arrived quickly and was perfect. Thank you to Amy especially for all her help