WARNING!!! Don't trust this company. Once you deposit money they lock your account & demand ID, even then they don't respond. Customer service is zero, they ignore you - this is an absolute SCAM!!... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
This review is for Circle.com, the company that exchanges USD for the stablecoin USDC. I cannot recommend this company because staffers like Gaetano are incompetent yet stay employed even though th... See more
My experience with Circle was over before it even began. I made it through the signup process with Circle Pay, but once I signed up with Circle Invest, they closed BOTH of my accounts for reasons they... See more
Circle.com is a total scam. They ask for confidential information that is not required in any business, not even in regulated financial institutions and once they "verify" your profile, they try to... See more
Company details
Written by the company
Circle is a financial technology company that issues USDC and Euro Coin - globally accessible and regulated digital currencies powered by blockchain technology. USDC and Euro Coin provide a faster, safer and more efficient way to send, spend and store money around the world. We provide an enterprise-grade suite of solutions and API services to seamlessly integrate programmable digital currencies into your business, adding speed and efficiency to your operations or offering new solutions to your customers.
Contact info
United States
- www.circle.com
You should know
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
disgusting experience
disgusting experience since i first moved in opposite the shop experienced long term abuse to a ukrainian gonna miss the funny noises they make first thing in the morning etc lol reported them to trading standerds for selling single cigarets behind the counter because all they do i provoke customers sometimes carefully selected offered the guy a fight to settle things and he said no and carried on giving me abuse they also sell sweets of the floor nevr seen anything like it disgusting behaviour from most of the staff never seen anything like it in my life and ive been about
Circle is horrible they charge you fees…
Circle is horrible they charge you fees that your insurance company won't cover they advertise that they let you know first but that's not true if you're rich and you have a lot of money go ahead and use circle otherwise stay away it's false advertising
No customer service?
No customer service that I can tell. Don't count on a refund if you sign up for free trail. There is no phone support phone number. It doesn't exist.
FFM Shar
Circle asked for name, date of birth and address of the recipient’s wallet, after I sent a small amount for a service rendered. I sent them the company’s invoice but felt uncomfortable with their request due to client privacy concerns. Shortly after they closed my account. Be careful with them and read their policy on their website to understand how they work
Circle is actively avoiding their responsibilities
The way Circle handled - and is still handling - the Poloniex CLAM incident is nothing short of fraudulent. The e-mail provided for addressing any questions regarding this never answers, and generic Cirlce support refuses to answer any questions about their responsibility because the requestor "is not their customer". If this is any indication of how they handle the rest of their responsibilities, STRONG AVOID is recommended. It's a bit of a surprise that they're even running any longer.
bad experience
the experience was a terrible/bad one. i got a payout through the name on my name section..
DO NOT INVEST IN CIRCLE IPO THEY ARE SCAM
I had invested amount of Rs.400000.00 in Circle IPO through the CIRCLE PLATFORM MANAGER (+44 7908214904) and buying shares and requesting for money they are very prompt, they took my money. And 2nd Feb 24 they said CIRCLE IPO is now in public & disabled the Watsup group and started asking Capital Tax Money for repaying my invested money along with Profit Amount of 12x. And to which I followed and paid too. But now they are giving reasons that person is been absconding by taking your money, U need to pay again the tax amount. And now no person is responding and blocked my number from watsup and noway to contact them.
I HAD PLEDGED GOLD, BORROWED MONEY AND TOOK LOAN TO INVEST THINKING DREAMING OF CLEARING MY DEBTS BUT ALL IN VAIN,PAIN,TOTALLY PUSHED TO A DARK CORNER SIDE OF MY WORLD. MY EYES , HEART ARE FILLED SO HEAVY THAT CANT EXPLAIN.
THEY MADE MORE BURDEN ON ME AND NOW I HAVE TO PAY EMI'S FOR WHAT I HAVE INVESTED IN CIRCLE IPO AND WHERE I AM NOT ABLE TO TAKE MY LIFE FOR THE FRAUD WHICH THEY HAVE DONE.
I REQUEST KINDLY DONT TRUST THEM AT ALL.
Don't use them, they will hold your money for no reason and terrible support
They have been holding my money for more than 2 months after I gave them all the information they asked for, which was pretty much abusive and not strictly required for any compliance or AML policies. I run a KYC company so I know this well. This is disappointing especially for a company supposedly going for an IPO soon. The support team replies fast with canned responses to make you think you'll get there soon, but unfortunately, it never happens. If my funds aren't released within the next 3 days I will take legal action.
Getting unsolicited emails and am also…
Getting unsolicited emails and am also unable to unsuscribe with the link provided in their spam emails. It is getting me to a login page trying to get more information about me / using my email witch is a pretty bad business practice.
Circle is a scammer!!! Return my money!!!
Circle is a scammer!!! I registered an account with Circle.com and the account has already been approved,and they promised that all the assets stored in Circle is secure and stable, but it's not true. Circle allows to be deposited fiat currency into their bank account and convert it into cryptocurrency USDC, as the account's holder,I helped one of my clients to do fiat/crypto trade, when I checke my account, the money has been deposited into Circle's account, and because the client wanted USDT, so I used another crypto wallet to send the USDT to him, when I came back Circle, and tried to send the USDC to another address to change it into USDT, I was not allowed to log in the account, and many many days later after communication via email, I was told the money(80k USD) was returned and my account is closed due to some regulations!!!!During the communication on emails, they told me my assets is secure and they won't touch it, but it's definitely not true. Now I've sent them many emails but no response, who can help????
circleeveent free nft drop fraud scammers
circleevent app is a scam it drop a 5000 USD nft voucher in my trust wallet and I was prompted. To connect. My wallet I did that couple hours later my wallet was. Drained with only 0.10 left of my investments they are a scam and they will drain you for your investments beware.
Garbage support
Their pull crypto payments API doesn't work as expected and the company is full of imbeciles.
Good luck getting anything out of their support. They'll just waste your time.
Had a pretty poor experience in an…
Had a pretty poor experience in an opaque application process for a business account (when I've had no problem with a lot of other great online vendors for other financial products).
Circle.com is a total scam.
Circle.com is a total scam.
They ask for confidential information that is not required in any business, not even in regulated financial institutions and once they "verify" your profile, they try to charge you additional fees for "helping you to set up your business, unwanted, and then they have a "problem" paying your funds.
Which results in a loss for the user but nothing else.
Sorry to have fallen for these scammers and lost some USD 1,200 , but as a warning to all others, STAY AWAY FROM THESE SCAMMERS.
Circle-Centre-Coinbase bunch of criminals
Circle, centre, coinbase is a group of scammer, stealing money from people by tricking them to deposit their hard earn money into the usdc account.
I sent 500 usdc from my personal wallet into the coinbase account. Using QR code reader ( from mobile phone to ipad)
The QR code was intentionally formatted different than it usual. The result is the 500 usdc landed in the usdc creator smart contract which is Centre. From March to October. The final email I got. They said they won't return the usdc for me. What kind of company Or crimoney are they?
Idk why the US government still have not touched this Rouge company and make them pay for what they did.
I guess these are the crime organizations. I hope you read this review and stay away!
I down loaded app I noticed money out…
I down loaded app I noticed money out of account. For a reading I did not ask. I complained and a reading I had I timed it when I got through it states u r not being charged waiting to get through to reader. Not true as one min charged extra. I asked for them to sort out. But they have not. Its a disgrace. A reading I did not have charged on my account. Don't leave card on to stop this happening.
aight here comes the truth from a 13 year old's perspective
okay so im gonna be honest. im just a kid. ovbiously i hate this dam app but my dad loves it. and its annoying. literally.
so tbh it is a good app for parent controlling. it really is. but sometimes it lies about your overall time.
one day i only spent 25 mins on my phone, but it said i spent 3 hours 30 mins!
the next day i spent 1 hour on my phone but it said i spent 10 mins only!
also it rly annoys ur kids.
soooo....
ye im just a pretty annoyed kid writing a review about dis trashy app that my dad unfortunately found :)
They just outright STEAL your money!...STAY AWAY FROM!..They've NEVER been good!
Had a little BTC on the old Poloniex system. Was notified by Poloniex that the money had to be removed from their platform by Dec. 2019. This I did, transferring my little bit of BTC to my Circle account. When I went to try and withdraw it, they wanted my bank info in order to complete the transfer. Don't know why, as years ago I provided my bank information so they should have already had it. So, it's gonna be a $30 hit for the transfer. My monies were only about 27 dollars converted from the little bit of BTC. So, I left it there. The new year rolls around and here I find out Poloniex and Circle are now Poloniex/Circle and utilizing the original Poloniex platform.I start getting emails again from them to withdraw my money. I get back on what is now the Poloniex/Circle platform and find that I only have .09 USDC which is a dollar. I scramble around the web trying to find the Circle website where my little bit of money should still be. It doesn't exist. So, I guess, either does my money.
Truly awful customer service
Truly awful customer service. I opened an business account and they canceled my initial wire transfer because they claimed they cannot support banks that require FFC (for further credit) payment instructions. That info was nowhere in the poor instructions they provide. So they kept the $5 I had wired as part of a $50 fee!
Then, I sent another wire from another account and duly added all the information. Chase confirmed the wire was received by Circle's bank and I was able to see that all of the correct info was there. 8 days later, not only have they failed to "find" the wire, but they don't even answer any of my inquiries.
I recommend taking your business elsewhere.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
