CIRCLER Reviews 

106
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Really great! Stylist provides looks of interest- order what you want- I was able to message with the lovely folks that check on my order and add bits- they replied quickly and clarified what I needed... See more

Rated 5 out of 5 stars

I've just signed up to the Inner Circle. Being able to interact with a stylist via whatsapp is brilliant. My stylist has offered some amazing pieces to try that fit in with my budget and match my st... See more

Company replied

Rated 4 out of 5 stars

1st order received, one item fab but unfortunately one item too small. A few niggles as Waited over a week to receive items and tracking didn’t work so had to contact customer support but overall happ... See more

Rated 5 out of 5 stars

I've received two boxes from Circle of Style so far - and getting them felt like a real treat to myself; like a birthday without the downside of growing older! I signed up partly because I rate the co... See more

Company replied

Company details

  1. Stylist

Written by the company

We style women in luxury preloved. We take the slog out of secondhand and elevate your wardrobe with stylist expertise. Create your own store, subscribe for stylist picks and receive style boxes.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

106 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(106)

1 review in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Exciting and creative way to shop

I've been getting quarterly boxes for some years now and I look forward to them so much every time! Each one is thoughtfully curated to my tastes and I can always see why certain pieces have been chosen for me even if they end up not being perfect for me. I've had some incredible pieces and it's really changed the way I think about shopping. I've been more or less fast-fashion-free since I started using CoS so I feel like I'm doing my bit for the planet while looking amazing. Only downsides are sometimes the pieces are a little too heavily damaged for the price tags being asked, but it's not a problem to send them back, and I've once been sent a piece that I had already rejected in a previous box. However the benefits massively outweigh any minor criticisms I might have and I really do recommend this service to basically everyone I know. Thanks CoS :)

7 March 2024
Unprompted review
CIRCLER logo

Reply from CIRCLER

Thanks so much for your review! We appreciate your feedback and have shared this with the team and our retail partners. Thank you for helping make our business better.

Rated 5 out of 5 stars

Got my style spot on!

So I don’t keep everything I get..not everything is great for me BUT everything is at least good. Individual and stylish and no rubbish like you might find in all new boxes. I’ve got some fabulous classics some great slightly out there pieces and while I won’t stock my whole wardrobe with them, they’re a fab addition to spoil myself and have a few different special bits in my wardrobe. Also, and probably most importantly, they LISTEN! They got my style very quickly from my description and always follow that, there is very little randomness that really doesn’t work. Plus you’re helping the world recycle a little bit, nothing to fault there

1 March 2024
Unprompted review
CIRCLER logo

Reply from CIRCLER

Kirsti, thank you so much! This means the world to us! We've shared this with your stylists who are over the moon. We love working with you to find the perfect preloved pieces for you x

Rated 5 out of 5 stars

Innercircle stylist chat 💗

Just recieved my first recommendation through WhatsApp when joining the innercircle membership and what can I say the stylist was great , I have loads of ideas and well I obviously had to buy one if the beautiful dresses sent me .
Thank you lovelies x

29 February 2024
Unprompted review
CIRCLER logo

Reply from CIRCLER

Sarah thank you so much! This means the world to us! We love styling you x

Rated 5 out of 5 stars

Great company. Super service

Great, professional company with so many lovely clothes that I just don’t know what to choose next. Need a dress for an upcoming wedding so maybe my next purchase.

10 February 2024
Unprompted review
CIRCLER logo

Reply from CIRCLER

Thanks so much Sara!! This means the world! We love having you as part of the Circle of Style x

Rated 5 out of 5 stars

OMG!!!

OMG , I have recently signed up to the innercircle membership and what can I say it is fab . I used the WhatsApp stylist to help me with an upcoming event after receiving recommendations from the stylist.
I have ordered some great pieces and they arrived pretty quick and look amazing .
I will definitely be taking advantage of this service as I have no clue in styling myself and this gives me the confidence I so needed 🤩

21 February 2024
Unprompted review
CIRCLER logo

Reply from CIRCLER

OMG we love having you as part of the Inner Circle! Watch out for a special offer this week! Thanks so much for leaving this review, really means the world to the team.

Rated 5 out of 5 stars

WhatsApp recommendations are 10/10

I am very confident in my style but not so sure how to dress for my body shape. I have since taken the style quiz and used the personal WhatsApp shopper to get advice on how to dress for my shape and I have since bought an incredible Ganni smock dress they recommended me from their site and it’s my new favourite. I can’t wait to wear it in Spring!

23 February 2024
Unprompted review
Rated 5 out of 5 stars

Second hand shopping made easy

My stylist picked out for me a pair of lovely wide leg trousers, which were actually new for a fraction of the original price! Second hand shopping made easy :-)

22 February 2024
Unprompted review
CIRCLER logo

Reply from CIRCLER

Karin, thank you so much for your kind review, and for being such a stylish Circler. We love having you as part of our gang! <3

Rated 5 out of 5 stars

I brought a Brilliant preloved Rixo…

I brought a Brilliant preloved Rixo dress at a fraction of the cost, happy in the knowledge that it's new to me and it gets to be enjoyed. I had a slight issue with the website but customer service was brilliant in resolving for me- full marks

21 February 2024
Unprompted review
CIRCLER logo

Reply from CIRCLER

Claire, so pleased you liked your gorgeous new-to-you dress! I shall let Lily know your kind words about her help. We love styling you!

Rated 5 out of 5 stars

Absolutely brilliant

Absolutely brilliant! Great service, fantastic customer service. I have used Circle of Style for years and have had several boxes as well as personal styling and bought things from my store. Such a great concept and brilliant people!

21 February 2024
Unprompted review
CIRCLER logo

Reply from CIRCLER

Eve, thank you so much for being such a wonderful part of the Inner Circle. We absolutely love styling you, and appreciate your feedback. We hope you're wearing something you love today! x

Rated 5 out of 5 stars

Very helpful and responsive with an…

Very helpful and responsive with an interesting selection of clothes to browse. I really like the fact that you get sent suggestions as this can be useful for an indecisive buyer like me!

21 February 2024
Unprompted review
CIRCLER logo

Reply from CIRCLER

Grace, thank you so much for your kind words, and consistently helpful feedback. We LOVE styling you. And love having you as part of the Inner Circle too! <3

Rated 5 out of 5 stars

Just signed up to the Inner Circle

I've just signed up to the Inner Circle. Being able to interact with a stylist via whatsapp is brilliant. My stylist has offered some amazing pieces to try that fit in with my budget and match my style while also showcasing items I wouldn't normally look at. I couldn't believe how fast delivery was, and it's all nicely packaged.

Can't wait to receive more recommendations in the future!

20 February 2024
Unprompted review
CIRCLER logo

Reply from CIRCLER

Sarah, thanks so much for your kind words and for being an early member of the Inner Circle! We absolutely love sharing pieces with you that you might not have found yourself, and save you the time trawling! We'll see you on Whatsapp soon! We love styling you! <3

Rated 4 out of 5 stars

Love the arrival of a box of surprise…

Love the arrival of a box of surprise items, things I wouldn't normally pick. Great way to shop vintage and be reminded of the great pieces out there.
Customer service is great too, quick to respond and helpful.

15 February 2024
Unprompted review
CIRCLER logo

Reply from CIRCLER

Thank you! We love styling you in new-to-you pieces, and we're always here to help. If you need a stylist on hand, keep an eye out for an invitation to the Inner Circle if you haven't had one already ;-)

Rated 5 out of 5 stars

Brilliant business

Brilliant business. Amazing service. highly recommended

1 February 2024
Unprompted review
CIRCLER logo

Reply from CIRCLER

Rachel, thank you! We absolutely love styling you. Thank you for being part of the Circle. Keep an eye out for the Inner Circle if you haven't already. Great perks for wonderful Circlers like you!

Rated 5 out of 5 stars

Great experience

I had a fantastic experience using the personal shopper service to find, try and buy exactly what I was after for a formal event. Would highly recommend.

18 January 2024
Unprompted review
CIRCLER logo

Reply from CIRCLER

Thanks so much! We loved styling you, and hope you enjoy wearing your new-to-you pieces! <3

Rated 5 out of 5 stars

Very impressed so far

I’ve had three pieces so far and I’ve been really pleased with the quality and condition of them all. Brilliant idea and really simple to complete your preferences. Try it out!

7 February 2024
Unprompted review
CIRCLER logo

Reply from CIRCLER

Alison, thank you so much We love styling you, and knowing you're getting some treasures without having to trawl! Much better things to do with your time, and we love hunting pieces for you! <3

Rated 5 out of 5 stars

Circle of Style rocks!

I’ve been using Circle of Style for some years now and I can thoroughly recommend the service. They send through wonderful pieces in the box subscription service, with great suggestions on how to style them with other items they send or that they know you have kept before. They will reflect your budget too. As a result, I have a more interesting, cooler wardrobe, filled with things that make me want to do a little dance when I put them on. And more importantly they are often pieces I would not have thought about myself. Thanks so much Circle of Style and your absolutely lovely stylists and staff.

2 February 2024
Unprompted review
CIRCLER logo

Reply from CIRCLER

Debs! You are a joy to style, we love hunting down preloved gems for you! Thanks so much for your continued support, and it's great to see you're an early bird in our Inner Circle. Keep telling us what you think and want, we love styling you! <3

Rated 5 out of 5 stars

Time saving awesomeness

I've had quarterly boxes for a couple of years now, and have used the personal shopper and the personalised website - all are amazing at finding me unique pieces in the right size and style. I probably buy 70% of my clothes through Circle now

19 January 2024
Unprompted review
CIRCLER logo

Reply from CIRCLER

Thanks so much for the kind words!! We really appreciate it, and love styling you in secondhand! If you ever have feedback, we're all ears!

Rated 5 out of 5 stars

I love being styled by Circle of Style

I love being styled by Circle of Style! Being offered pieces that have been chosen specially for me according to my taste and style cuts out so much time wasting and unnecessary scrolling. Just picked up some sale bargains and delivery was quick and hassle free. Items pristine, as described, arriving nicely packaged. A new-to-me, guilt free treat!

15 January 2024
Unprompted review
CIRCLER logo

Reply from CIRCLER

Caroline, thank you for being part of the most stylish Circle in town! We love helping you find the perfect preloved piece for you. You're a joy to style!

Rated 5 out of 5 stars

Circle of Style is truly a wonderful…

Circle of Style is truly a wonderful experience. I felt lost when it came to clothing and these guys came swooping in to help me, they understood what I would like to wear and then pushed me outside my very safe box to try pieces of clothing and styles I would not have chosen before and what a triumph! These guys know what they are doing, they really want to help you get the most out of their pieces and to make sure you feel utterly fabulous. The website is easy to use and constantly updating with new ideas for my wardrobe and the personal styling is a dream. I recommend this team to all my friends, fantastic!

7 January 2024
Unprompted review
CIRCLER logo

Reply from CIRCLER

Rachel! Thanks so much for this wonderful review! We love our regular Circlers! We'll be in touch soon. THANK YOU!

Rated 5 out of 5 stars

Really easy way to shop vintage

The personalisation makes it really easy to find secondhand pieces, just wouldn't have the time to purchase vintage without this amazing marketplace.

18 January 2024
Unprompted review
CIRCLER logo

Reply from CIRCLER

Thanks so much for this - taking the slog out of secondhand is what we live for!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look