Flintshire County Council has had 5 Trojans now for some four years and they are still our defacto tool for confirming a calibrated (UKAS) sound level & for audio capture. They play a key role in many... See more
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I needed 3x illuminating noise signs so contacted Estella, she sorted them out for me really quickly and her customer service is second to none, in addition to this I needed some other kit calibrated... See more
Company replied
I purchased a dB5 dose badge kit for a specific job. With respect to the use of the equipment I totally recommend it over their previous dose badges. The remote start, stop and read function was inva... See more
Company replied
Needed noise badge kit sorting as Reader was defective. Cirrus sorted collection via Courier and as kit was only calibrated a few months ago it was fixed under warranty. Very fast turnaround so I... See more
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Company details
Written by the company
Cirrus Research is dedicated to the prevention and eradication of noise-induced hearing loss and environmental noise pollution. We achieve this by developing and supplying high-quality, simple-to-use and accurate acoustic measurement instrumentation and complementary products and services, that make the measurement of noise, vibration and other environmental conditions as easy and accessible as possible to individuals and organisations worldwide. We will always conduct ourselves in a professional manner, adhere to all relevant international acoustic regulations and standards, and drive positive change in the industry wherever necessary.
Contact info
Acoustic House, Bridlington Road, YO14 0PH, Hunmanby, United Kingdom
- +44 1723 891655
- sales@cirrusresearch.com
- cirrusresearch.com
4.8
Excellent
188 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Friendly and personable staff in the…
Friendly and personable staff in the Calibration sales department particularly like to mention Lesley Roberts and Anya Foley who both do a fantastic job, so helpful and always prompt in their responses.
4 March 2022
Reply from Cirrus Research plc
Hi Caroline,
Thank you so much for leaving us such a positive review. I'll be sure to pass your feedback onto Lesley and Anja. I know they'll be thrilled!
All the best,
Clarke
Sales & Marketing
delivered and collected as agreed
delivered and collected as agreed, kit in good condition and fulfilled the brief completely.
9 February 2022
Reply from Cirrus Research plc
Hello there,
Thank you very much for leaving us a five-star review! We look forward to working together again in future.
Best wishes,
Clarke
Sales & Marketing
Reply from Cirrus Research plc
Hi there,
Thank you very much for your five-star review! We look forward to working together again in the future.
All the best,
Clarke
Sales & Marketing
Excellent service
Excellent service
We have two Cirrus sound level meters that Cirrus calibrate each year. They are always so easy to work with. The staff are professional and friendly, reply swiftly to emails and calls, and make the process so smooth and straightforward. Anja Foley deserves a special mention as a credit to the company.
12 January 2022
Reply from Cirrus Research plc
Hi Anna,
Thank you very much for your lovely five-star review! I'll be certain to pass your feedback on to Anja; I know she'll be delighted.
All the best,
Clarke
Sales & Marketing
Great products and support thank you
5 January 2022
Reply from Cirrus Research plc
Hi there,
Thank you very much for taking the time to leave us a five-star review!
We look forward to working together again in the future.
All the best,
Clarke
Sales & Marketing
Professional Service
The Cirrus team were quick to respond to any requests made. They were extremely helpful and professional - from initial point of contact, through to delivery of service requested.
5 January 2022
Reply from Cirrus Research plc
Hi there,
Thank you very much for taking the time to leave us a five-star review!
I'll be sure to pass your feedback on to our teams. We look forward to working together again in the future.
All the best,
Clarke
Sales & Marketing
Your instrument is so good and service…
Your instrument is so good and service is very fast and very good also.
thank you for your support
4 January 2022
Reply from Cirrus Research plc
Hi Bac,
Thank you very much for taking the time to leave us a five-star review! We're thrilled to know that you are pleased with your instrument and the level of service you received.
Please don't hesitate to get in touch with us again in the future should we be able to help you with anything else.
All the best,
Clarke
Sales & Marketing
Quick response
28 December 2021
Reply from Cirrus Research plc
Hi there,
Thank you for leaving us a five-star review!
All the best,
Clarke
Sales & Marketing
dB5 dose badges are great
I purchased a dB5 dose badge kit for a specific job. With respect to the use of the equipment I totally recommend it over their previous dose badges. The remote start, stop and read function was invaluable and the quality of information, including octave band analysis enabled me to determine proportions of noise dose from machinery or the radio (tanker drivers).
I could not give 5 stars because the docking station failed to connect due to a faulty sensor. It was speedily replaced however.
15 December 2021
Reply from Cirrus Research plc
Hi Leila,
Thank you very much for your review! I'm pleased to know you found that the doseBadge5s do exactly what you need them to. I'm sorry to learn you had a problem with the docking station; I'm sure this will have been fed back to our product and service teams by your sales representative.
I'm glad we managed to resolve your issue swiftly, and hope that next time we do business together, you'll be able to give us five stars!
All the best,
Clarke
Sales & Marketing
Disappointed with collection procedure…
Disappointed with collection procedure - courier did not follow instructions and failed to collect twice so delivery to Cirrus was delayed four days. Last year, the sane courier failed to collect for over two weeks and we had to dispatch the equipment using our own carrier. The extra cost of this was not of concern to me, but having the instrument unavailable for longer than necessary two years in a row is not good for us. Once Cirrus received the instrument the service and return of it was carried out very promptly,
2 December 2021
Reply from Cirrus Research plc
Hi John,
Thank you for taking the time to leave us a review.
I'm sorry to learn that you have had issues with the courier. We pride ourselves on exceptional service, so it is disappointing to know that you've been let down by one of our third-party partners on more than one occasion, especially when the experience you've had with us directly has been so positive.
Rest assured, I have fed this back to our operations team and have asked one of my colleagues to contact you to see how we might overcome this challenge.
All the best,
Clarke
Sales & Marketing
Reply from Cirrus Research plc
Hi Cameron,
Thank you very much for your five-star review!
All the best,
Clarke
Sales & Marketing
Excellent Service…
I have also found Cirrus Research extremely helpful, professional, and efficient when dealing with my noise meter use and calibration.
22 November 2021
Reply from Cirrus Research plc
Hello David,
Thank you so much for your five-star review!
All the best,
Clarke
Sales & Marketing
Reply from Cirrus Research plc
Hi Martin,
Thank you very much for your five-star review!
All the best,
Clarke
Sales & Marketing
Prompt response
16 November 2021
Reply from Cirrus Research plc
Hi Ameen,
Thank you for your five-star review!
All the best,
Clarke
Sales & Marketing
Johnathan was very quick and so helpful
3 November 2021
Reply from Cirrus Research plc
Hi there,
Thank you so much for your positive feedback and kind words! I'll be sure to pass your comments on to Jonathan.
All the best,
Clarke
Sales & Marketing
Been "friends" with Cirrus for over 30…
Been "friends" with Cirrus for over 30 years.
Quality at too many levels to list
2 November 2021
Reply from Cirrus Research plc
Hello,
Thank you so much for taking the time to leave us a five-star review! We're thrilled that you trust us with your noise measurement needs. Long may our friendship continue!
All the best,
Clarke
Sales & Marketing
Reply from Cirrus Research plc
Hi there,
Thanks for your five-star review! Please don't hesitate to get in touch with us again should you need any further assistance with your noise/vibration measurement.
All the best,
Clarke
Sales & Marketing
Fast Efficient service
24 September 2021
Reply from Cirrus Research plc
Hello there,
Thank you very for taking the time to leave us a five-star review!
All the best,
Clarke
Sales & Marketing
Excellent Sales & Service.
23 September 2021
Reply from Cirrus Research plc
Hi Mohammad,
Thank you very much for leaving us a five-star review. We're thrilled to know you're pleased with our sales process and service.
All the best,
Clarke
Sales & Marketing Team
First Class
Sound Meter needed a repair, first class service as always, with up to date report on repair, all done under warranty as guaranteed.
9 September 2021
Reply from Cirrus Research plc
Hi Peter,
Thank you so much for taking the time to leave us a five-star review! I'm thrilled to know you're pleased with our service - I'll pass your feedback onto our service team.
Best wishes,
Clarke
Sales & Marketing
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