Citizen Meds® Reviews 

1,444
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 709 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products' effectiveness, noting significant weight loss and improved well-being. Many appreciate the quick, reliable delivery, with orders often arriving on time and well-packaged. The ordering process is frequently described as easy and smooth, supported by great communication and helpful service. However, some customers noted issues with order processing and shipping delays, alongside a lack of communication. A few also reported problems with product quality, such as receiving cloudy or incomplete vials, or products with misspelled labels. Additionally, some reviewers expressed concerns about financial clarity, feeling misled regarding medication quantity or billing.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers expressing satisfaction with the... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the fast and efficient delivery... See more

Order

Users describe positive interactions with order, highlighting the ease and speed of the ordering process and... See more

Quality

Consumers find quality to be positive, with many reviewers praising the effectiveness of the medication,... See more

Service

Customers consistently note positive experiences with service, highlighting the professional, efficient, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I could not be happier with this product or more grateful to Citizen Meds for providing a GLP-1 at an affordable price. I have lost between 60 and 70 pounds in the past 5 months. I've struggled with... See more

Rated 5 out of 5 stars

I have ordered from them several times and we all must be aware of side effects whether its a coumpounded order or not. I took the chance and started using coumpounded Tirzepitide about 8 months ago a... See more

Company replied

Rated 5 out of 5 stars

I have been ordering from Citizens for 4 months now. Quick and easy delivery process. My progress has been amazing on Tirzepatide. No side effects. Will keep ordering until goals are met😍 Happy custo... See more

Rated 5 out of 5 stars

Citizen Meds have provided me with Tirzepatide for 6 months - I have lost 25 lbs with 10 to go. For me I stayed on low dosage and then increased as I could tolerate. I am now decreasing my dosage a ta... See more


Company details

  1. Clinic

Written by the company

We are more than just a Telehealth company. We are a movement towards more accessible and convenient care. Our services are designed to empower you to take control of your health, providing the resources, support, and expertise you need to make informed decisions about your well-being.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 17% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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4.6

All reviews

(1,444)

705 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Pricey but effective

I’ve definitely seen weight loss results and I like the compound that includes B vitamins. I do however think the service is financially misleading. They draw you in with an inexpensive first month and then the price raises steeply each month after. You are given plenty of time to cancel without being charged but each month is a surprising new dollar amount. I decided it is worth it to keep the service because my results have been great but do wish they were more transparent.

15 October 2025
Rated 5 out of 5 stars

Citizen Meds has been great

Citizen Meds has been great, they are very responsive with any questions and when I travel they will always send my prescriptions to my location

15 October 2025
Citizen Meds® logo

Reply from Citizen Meds®

Thank you!

Rated 5 out of 5 stars

I am enjoying the Trizeptide alot

I am enjoying the Trizeptide alot. Up side my weight is coming off... down side is the occasional nausea and gas :(. I do have some worries or more questions then worries.. I have a surgery coming up and was told not to take any gpl-1 meds until after surgery... so of course my #1 is how much weight am I going to gain back? 2nd do I start over when I am able to go back on? I am bummed... I have a Mexico trip planned in January. I am doing very good with this medication... would of been very close to my goal weight. Thank you for a new beginning and seeing and feeling the results and rewards.

14 October 2025
Citizen Meds® logo

Reply from Citizen Meds®

Thank you!

Rated 5 out of 5 stars

Citizen meds helped me achieve and…

Citizen meds helped me achieve and maintain my weight goal. I loss 30lbs in months. They are also very responsible and checks your meds is the right one for you. My med always arrived on time. Never had an issue.

15 October 2025
Citizen Meds® logo

Reply from Citizen Meds®

Thank you!

Rated 4 out of 5 stars

Great Company

I’ve had a great experience with Citizen Meds so far. Ordering Tirzepatide was simple and the whole process was easy to follow. My order arrived quickly (after the initial pharmacy hold)and everything was well packaged. The medication has been effective and reliable. The only reason I’m giving 4 stars instead of 5 is the price—I do wish it were a little more affordable. Otherwise, I’ve been very happy with the service!

15 October 2025
Rated 5 out of 5 stars

Best Prices

The best meds out there with reasonable prices. I’m so thankful for citizens med. Yheg are for the people.

14 October 2025
Citizen Meds® logo

Reply from Citizen Meds®

Thank you!

Rated 5 out of 5 stars

I would have never lost the weight…

I would have never lost the weight without using these GLP-1
I know am wearing clothes I haven’t in many years!!!
And I am in better health and feel more confident!!!!

14 October 2025
Citizen Meds® logo

Reply from Citizen Meds®

Thank you!

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