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Review summary

Created with AI, based on recent reviews

Looking at 348 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional knowledge, engaging teaching styles, and ability to make complex information clear and understandable. Many highlight the positive and professional attitude of the instructors, which significantly enhances the learning experience. The overall user experience is frequently described as excellent, with people appreciating the well-organized courses and the interactive nature of the sessions. Reviewers often mention feeling more confident and well-equipped after completing their training, attributing this to the high quality of the instruction and the practical examples provided.

What people talk about most

Staff

Consumers consistently express high satisfaction with the staff, particularly praising their knowledge,... See more

User experience

Clients share positive opinions on user experience, consistently highlighting engaging and informative course... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the excellent... See more

Instructions

People report positive experiences with instructions. Customers consistently praise the instructors for their... See more

Quality

Users describe positive interactions with quality. Reviewers consistently praise the brilliantly delivered... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had Paul L for an SEATS one day training course. I have had him previously for my SMSTS and despite the shorter course length he still managed to cover everything we needed for the exam with added inf... See more

Company replied

Rated 5 out of 5 stars

I had a SSSTS course with a Paul Lefrere. Im so happy to have courses and training with a people like him . Im not the best in english language , Paul explain everything clearly and always repeat if... See more

Company replied

Rated 5 out of 5 stars

The instructor MADE this course great guy very clearly knew the content inside out. Made what is usually an unpleasant experience a joy. I’d 100% look into giving H Ali a raise. The free coffee machin... See more

Company replied

Rated 5 out of 5 stars

My smsts training with *Paul L* was really useful. I’m new to site management and was really helpful to learn so much from a clearly experienced trainer about very important site matters. Really engag... See more

Company replied


Company details

  1. Occupational Safety and Health
  2. Apprenticeship Centre
  3. Emergency Training
  4. Training Centre

About Citrus Training

Written by the company

Citrus Training is the UK’s leading provider of health, safety, technical training, and assessment services.

We specialise within the Built Environment and Utility sectors. Working with 85 of the top 100 UK Contractors, offering critical and mandatory training to some of the country’s largest infrastructure service providers. Our clients include; Openreach, Balfour Batty, Kier Group, Taylor Wimpey, Wates and Network Rail.

We have the use of over 100 training centres nationwide, delivering over 250 courses nationally each year. In 2021 alone, we trained over 40,000 delegates.

Our training catalog includes Confined Space, NRSW, Plant, working at Heights , First Aid and Wellbeing to name but a few. We work closely with awarding bodies such as City & Guilds, CPCS, iosh and MHFA England to ensure that all of our courses are delivered to the highest standard.

We have over 150 technical trainers who have real world experience with the topics they are teaching. We deliver ‘real-world’ site experiences that make transferring from training to practical reality easier and more effective.

Our customer centric approach, underpinned by our core values ensures we continually set the standards in training experiences.

Contact info

4.9

Excellent

TrustScore 5 out of 5

773 reviews

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Rated 5 out of 5 stars

Brilliant

Paul L was amazing....gives you all the information you need and making everything much more comfortable to process therefore easier to pass and the centre itself provided everything you need....definitely recommend .

28 January 2026
Unprompted review
Citrus Training logo

Reply from Citrus Training

Hi Alex, thank you for your feedback! We are so pleased that you would recommend our training and will be sure to pass on your kind words to Paul.

Rated 5 out of 5 stars

Great 2 days at Citrus

Attended confined spaces course the trainer Paul. B was brilliant. Explained everything clearly and was helpful which made the course enjoyable...

27 January 2026
Unprompted review
Citrus Training logo

Reply from Citrus Training

Hello, thank you for your comment! We are pleased to hear that you enjoyed your confined space course with Paul.

Rated 5 out of 5 stars

Had a course on confined spaces with…

Had a course on confined spaces with Paul Bradshaw at Leeds. Overall experience was good and Paul explained everything clearly and respectfully. He provided me with a lot of knowledge and understanding, and shown a lot of patience and assistance where an when required. His expertise got me through the course and achieve a pass first time. Cheers Paul. Thanks for your help.

27 January 2026
Unprompted review
Citrus Training logo

Reply from Citrus Training

Hi Rick, thank you so much for your review! Its great to hear that passed your confined space course first time, and we will be sure to pass on your kind words to Paul.

Rated 5 out of 5 stars

Paul Bradshaw ran the confined course…

Paul Bradshaw ran the confined course very well and informative! Very helpful throughout what ever the question was and an in depth knowledge of confined Spaces. Highly recommend!

27 January 2026
Unprompted review
Citrus Training logo

Reply from Citrus Training

Hi James, thank you for your comment! We are pleased to hear that you found your confined space course with Paul informative and well run.

Rated 5 out of 5 stars

Paul was super friendly

Paul was super friendly. I felt at 1st it was delivered fast and to much info but in the end I did really well. Paul was also on hand to help with any doubts I had which made me feel comfortable.

27 January 2026
Unprompted review
Citrus Training logo

Reply from Citrus Training

Hi Brian, thank you for your feedback! Its great to hear that Paul was able to make you feel comfortable on your course.

Rated 5 out of 5 stars

Paul Bradshaw confined spaces

Paul Bradshaw confined spaces. 9.5/10
Great course

27 January 2026
Unprompted review
Citrus Training logo

Reply from Citrus Training

Hi Craig, thank you for your review! We are so pleased that you enjoyed your confined space training with Paul.

Rated 5 out of 5 stars

Great teaching methods try’s to…

Paul Bradshaw had great teaching methods try’s to accommodate for various learning styles.
Makes learning relevant to the workplace to help enhance uptake of information.
Fun whilst keeping it practical, relevant and safe

22 January 2026
Unprompted review
Citrus Training logo

Reply from Citrus Training

Hi Lianne, thank you for your feedback! Its great to hear that you enjoyed your recent course with Paul, and we will be sure to pass on your kind words.

Rated 5 out of 5 stars

Paul Bradshaw was my trainer in…

Paul Bradshaw was my trainer in confined spaces - I would just like to personally thank Paul for his patience and understanding with me having dyslexic having his support throughout the course achieved me to be better and leant me to not give up!

23 January 2026
Unprompted review
Citrus Training logo

Reply from Citrus Training

Hi Danielle, thank you for your 5* review! We will be sure to pass on your kind words to Paul.

Rated 5 out of 5 stars

Course content well structured and…

Course content well structured and delivered. Trainer H Ali very knowledgeable and enthusiastic, catered explanations to all candidates as required. Very good

23 January 2026
Unprompted review
Citrus Training logo

Reply from Citrus Training

Hi Tom, thank you for your comment! It's great to hear that you enjoyed your training with Ali.

Rated 5 out of 5 stars

Paul bradshaw was calm and collective

Paul bradshaw was calm and collective. Easy to approach when i was struggling on my confined space course.

23 January 2026
Unprompted review
Citrus Training logo

Reply from Citrus Training

Hi Mark, thank you for your feedback! We are so pleased to hear that Paul was able to help you with your confined space training.

Rated 5 out of 5 stars

Hussain Ali - Great Trainer!

I really enjoyed the way Hussain ran the course and kept us engaged throughout. He kept the interest without just following a PowerPoint. He answered all relevant questions and explained them very efficiently and effectively. Very happy with the training provided by him.

23 January 2026
Unprompted review
Citrus Training logo

Reply from Citrus Training

Hello, thank you for your feedback! Its great to hear that you enjoyed your training with Hussain Ali, and we will be sure to pass on your kind words.

Rated 5 out of 5 stars

Just completed my HSA course with Paul…

Just completed my HSA course with Paul Lefrer.
Paul got all the information over to group, whilst keeping the group engaged.
Really enjoyed the course.

21 January 2026
Unprompted review
Citrus Training logo

Reply from Citrus Training

Hi David, thank you for your review! We are so pleased to hear that you enjoyed your HSA course with Paul.

Rated 5 out of 5 stars

Highly recommend Paul lefrere tells you…

Highly recommend Paul lefrere tells you everything you need to know with great detail super friendly takes his time and definitely helps the process for the exam 5 stars all the way.

21 January 2026
Unprompted review
Citrus Training logo

Reply from Citrus Training

Hi Kyle, thank you for your comment! Its great to hear that you enjoyed your course with Paul, and we will pass on your kind words.

Rated 5 out of 5 stars

SEATS course delivered by Paul Lefrere…

SEATS course delivered by Paul Lefrere was enjoyable, with good mix of discussion & teaching to ensure required knowledge was gained.

19 January 2026
Unprompted review
Citrus Training logo

Reply from Citrus Training

Hi Paul, thank you for your review! We are pleased to hear that you enjoyed your SEATS course with Paul.

Rated 5 out of 5 stars

Great training and informative paul…

Great training and informative paul Bradshaw training top man

16 January 2026
Unprompted review
Citrus Training logo

Reply from Citrus Training

Hi Anthony, thank you for your comment! Its great to hear that you enjoyed your training with Paul.

Rated 5 out of 5 stars

Spot on training made a lot easier and…

Spot on training made a lot easier and interactive with the trainer h Ali he got what we needed and how to best deliver the training would highly recommend

16 January 2026
Unprompted review
Citrus Training logo

Reply from Citrus Training

Hi Ben, thank you for your feedback! Its great to hear that you would highly recommend training with us.

Rated 5 out of 5 stars

SMSTS

Paul was the tutor for my SMSTS course. He made a great job of giving us the course, making all the details clear and understandable, allowing me to pass

16 January 2026
Unprompted review
Citrus Training logo

Reply from Citrus Training

Hi, thank you for your review! We are pleased to hear that you enjoyed your SMSTS course with Paul.

Rated 5 out of 5 stars

This course (SMSTS) covers a lot of…

This course (SMSTS) covers a lot of material and Paul Lefrere delivered it brilliantly. He brought cases to life and gave really memorable examples.

16 January 2026
Unprompted review
Citrus Training logo

Reply from Citrus Training

Hi Catherine, thank you for your comments! Its great to hear that you enjoyed your SMSTS course with Paul.

Rated 5 out of 5 stars

Great course

Great course
Very useful
Paul Bradshaw did a good job of explaining scaffold to us. Good stories there and there.

14 January 2026
Unprompted review
Citrus Training logo

Reply from Citrus Training

Hi Jean-Charles, thank you for your feedback! It's great to hear that enjoyed your training with Paul.

Rated 5 out of 5 stars

Paul Bradshaw scaffold inspection…

Paul Bradshaw scaffold inspection course
Informative and well delivered.

15 January 2026
Unprompted review
Citrus Training logo

Reply from Citrus Training

Hi Paul, thank you for your comment! We are very pleased to hear that you found your scaffold inspection course with Paul informative and well delivered.

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