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Review summary

Created with AI, based on recent reviews

Looking at 348 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional knowledge, engaging teaching styles, and ability to make complex information clear and understandable. Many highlight the positive and professional attitude of the instructors, which significantly enhances the learning experience. The overall user experience is frequently described as excellent, with people appreciating the well-organized courses and the interactive nature of the sessions. Reviewers often mention feeling more confident and well-equipped after completing their training, attributing this to the high quality of the instruction and the practical examples provided.

What people talk about most

Staff

Consumers consistently express high satisfaction with the staff, particularly praising their knowledge,... See more

User experience

Clients share positive opinions on user experience, consistently highlighting engaging and informative course... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the excellent... See more

Instructions

People report positive experiences with instructions. Customers consistently praise the instructors for their... See more

Quality

Users describe positive interactions with quality. Reviewers consistently praise the brilliantly delivered... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had Paul L for an SEATS one day training course. I have had him previously for my SMSTS and despite the shorter course length he still managed to cover everything we needed for the exam with added inf... See more

Company replied

Rated 5 out of 5 stars

I had a SSSTS course with a Paul Lefrere. Im so happy to have courses and training with a people like him . Im not the best in english language , Paul explain everything clearly and always repeat if... See more

Company replied

Rated 5 out of 5 stars

The instructor MADE this course great guy very clearly knew the content inside out. Made what is usually an unpleasant experience a joy. I’d 100% look into giving H Ali a raise. The free coffee machin... See more

Company replied

Rated 5 out of 5 stars

My smsts training with *Paul L* was really useful. I’m new to site management and was really helpful to learn so much from a clearly experienced trainer about very important site matters. Really engag... See more

Company replied


Company details

  1. Occupational Safety and Health
  2. Apprenticeship Centre
  3. Emergency Training
  4. Training Centre

About Citrus Training

Written by the company

Citrus Training is the UK’s leading provider of health, safety, technical training, and assessment services.

We specialise within the Built Environment and Utility sectors. Working with 85 of the top 100 UK Contractors, offering critical and mandatory training to some of the country’s largest infrastructure service providers. Our clients include; Openreach, Balfour Batty, Kier Group, Taylor Wimpey, Wates and Network Rail.

We have the use of over 100 training centres nationwide, delivering over 250 courses nationally each year. In 2021 alone, we trained over 40,000 delegates.

Our training catalog includes Confined Space, NRSW, Plant, working at Heights , First Aid and Wellbeing to name but a few. We work closely with awarding bodies such as City & Guilds, CPCS, iosh and MHFA England to ensure that all of our courses are delivered to the highest standard.

We have over 150 technical trainers who have real world experience with the topics they are teaching. We deliver ‘real-world’ site experiences that make transferring from training to practical reality easier and more effective.

Our customer centric approach, underpinned by our core values ensures we continually set the standards in training experiences.

Contact info

4.9

Excellent

TrustScore 5 out of 5

773 reviews

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Rated 5 out of 5 stars

I had my SMSTS-R course with Mr Paul…

I had my SMSTS-R course with Mr Paul Lefere. The course was delivered very well and engagement was not an issue. Mr Lefere demonstrated a high level of knowledge and personal interest throughout this course making it more of a personal experience rather than just watching slides all day. Very impressed
Thankyou

9 December 2025
Unprompted review
Citrus Training logo

Reply from Citrus Training

Hello, thank you so much for your lovely review! We are so pleased to hear that you enjoyed your SMSTS-Refresher with Paul, and we will be sure to pass on your kind words to him.

Rated 5 out of 5 stars

SMSTS Good refresher

Good refresher. Knowledge of the instructor, Paul, was great. Quite interactive.

9 December 2025
Unprompted review
Citrus Training logo

Reply from Citrus Training

Hi Saad, thank you for your review! Its great to hear that you enjoyed your SMSTS Refresher with Paul.

Rated 5 out of 5 stars

Paul Bradshaw - mewp trainers

Paul Bradshaw - harness training for mewps course was brilliant. A great trainer

9 December 2025
Unprompted review
Citrus Training logo

Reply from Citrus Training

Hi Alex, thank you for your feedback. We are pleased to hear that you enjoyed your course with Paul.

Rated 5 out of 5 stars

Well organised training, good facilities

Trainer Paul Bradshaw was very thorough and explained everything in a way that was relatable to the learners’ work environments. Well organised course with good facilities available at John Varley House

3 December 2025
Unprompted review
Citrus Training logo

Reply from Citrus Training

Hi Mathew, thank you for your review! We are so pleased to hear that you enjoyed your course with Paul.

Rated 5 out of 5 stars

Confined spaces course

The Experience of the confined spaces course was really good, Paul Bradshaw the teacher went through everything very thoroughly and was really patient and helped me in areas that I struggled in. Was very professional and knowledgeable of the course. Would recommend him as teacher for all courses as his attitude towards the course and students was really good.

4 December 2025
Unprompted review
Citrus Training logo

Reply from Citrus Training

Hi Aiden, thank you so much for your feedback! It's great to hear that you enjoyed your confined space training with Paul, and we will be sure to pass on your lovely words.

Rated 5 out of 5 stars

medium confined space course

Great medium confined space course. Learnt a lot

2 December 2025
Unprompted review
Citrus Training logo

Reply from Citrus Training

Hello, thank you for your review! We are so pleased to hear that you learnt a lot on your confined space course.

Rated 5 out of 5 stars

Sat the SEAT’s Environmental course…

Sat the SEAT’s Environmental course with Paul today. Paul was very good and kept the whole thing very interesting, a very knowledgeable fella. Would highly recommend.

1 December 2025
Unprompted review
Citrus Training logo

Reply from Citrus Training

Hi Dan, thank you for your feedback! Its great to hear that you enjoyed your SEATS course with Paul, and we will be sure to pass on your kind words.

Rated 5 out of 5 stars

SEATS Training…

The whole experience was professional from booking to receiving the course material and especially the course training/trainer.

1 December 2025
Unprompted review
Citrus Training logo

Reply from Citrus Training

Hi Clifford, thank you for your review! We are pleased to hear that you enjoyed your whole experience with Citrus Training.

Rated 5 out of 5 stars

SMSTS-R course with Paul Lefrere

Took my SMSTS-R course with Paul Lefrere, he was very knowledgeable on the subject matter which made it fluid, enjoyable and even entertaining in parts.

Would highly recommend

28 November 2025
Unprompted review
Citrus Training logo

Reply from Citrus Training

Hi Thomas, thank you for your review! We are so pleased to hear that you enjoyed your SMSTS-R with Paul and we will be sure to pass on your kind words to him.

Rated 5 out of 5 stars

Really recommend the SMSTS course…

Really recommend the SMSTS course through Citrus especially if you get Paul Lefrere

28 November 2025
Unprompted review
Citrus Training logo

Reply from Citrus Training

Hi Chris, thank you for your comment! Its great to hear that you enjoyed your SMSTS course with Paul.

Rated 5 out of 5 stars

Great course and very knowledgeable…

Great course and very knowledgeable trainer Paul Bradshaw. I attended working at height course and found the course very beneficial to my future safety and safety of others.

28 November 2025
Unprompted review
Citrus Training logo

Reply from Citrus Training

Hi Chris, thank you so much for your review! We are so pleased to hear that you found your working at height course with Paul beneficial for the safety of yourself and others.

Rated 5 out of 5 stars

Excellent informative course.

Excellent informative course.
Paul Bradshaw is an excellent trainer.

28 November 2025
Unprompted review
Citrus Training logo

Reply from Citrus Training

Hi Jason, thank you for your feedback! It is great to hear that you found your course with Paul both excellent and informative.

Rated 5 out of 5 stars

SEATS Course: Trainer - Paul Lefrere 5*

I completed my SEATS training course and the trainer was Paul Lefrere. He has great knowledge and facts which made the session a lot more enjoyable and informative. The breakout rooms and videos make the session interesting and keeps you engaged throughout the whole course. Great trainer which made it a great course! 5*

21 November 2025
Unprompted review
Citrus Training logo

Reply from Citrus Training

Hi Josh, thank you for your review! Its great to hear that you found your course with Paul both informative and enjoyable, and we will be sure to pass on your kind words to Paul.

Rated 5 out of 5 stars

Paul Lefrere was Very knowledgeable

Paul Lefrere was Very knowledgeable
Kept us all involved
I learnt a lot about the environment I never knew

21 November 2025
Unprompted review
Citrus Training logo

Reply from Citrus Training

Hi Gerry, thank you for your feedback! Its great to hear that you enjoyed your course with Paul.

Rated 5 out of 5 stars

Ali comes across really well when…

Ali comes across really well when tutoring. Very approachable and insightful.

19 November 2025
Unprompted review
Citrus Training logo

Reply from Citrus Training

Hi Dan, Thank you for your feedback! We are pleased to hear that you enjoyed your course, and will be sure to pass on your kind words to Ali.

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