Visited the NEW Manchester City branch today - Chelsea, travel nurse and the administrator were very welcoming and made us feel at ease. I highly recommend the City DOC for travel vaccine's and othe... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Truly professional service Great advice from Nurse re vaccines needed and risk assessment for area travelling to. Fully informed decision could then be made. Would 100% recommend using this clin... See more
Company replied
Very friendly staff. Warm welcome. Lovely building. The Nurse was knowledgeable and thorough regarding my travel plans. They held previous records which helped as some vaccinations were still in d... See more
Company replied
It was easy to make the appointment online and there was a good choice of dates and times to suit. I arrived a few minutes early but was seen straight away. The staff member that treated me was c... See more
Company details
- #12 of 19 best companies in Travel clinic
- #3 of 3 best companies in Community Health Centre
- #20 of 41 best companies in Health consultant
- #14 of 24 best companies in Medical centre
- #1 of 1 best companies in Public Health Department
- #3 of 3 best companies in Self service health station
Written by the company
Your Trusted Travel Healthcare Provider in the UK - Expertise in Every Journey! With Over 150 Travel Clinics in London and Nationwide, We're Always Here When You Need Comprehensive Travel Health Services and Vaccinations.
Contact info
United Kingdom
- citydoc.org.uk
4.7
Excellent
4K reviews
Replied to 90% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Nurse was friendly and very informative
22 November 2025
Reply from CityDoc
Hello Jane,
Thank you for taking the time to share your feedback.
We are happy to see you had a postive experince at our clinic and our nurse was friendly and informative, we will make sure to pass this feedback onto the team.
Kind regards
Hannah
Visit to CityDoc, Manchester. John and Anita Hampson
We were made to feel at ease by your consultant (Alia?). The process of deciding if we needed any vaccinations or medication was broken down into an easy to follow and logical path by answering step by step questions. The professionalism exhibited would lead us to recommending the service to others without hesitation.
21 November 2025
Reply from CityDoc
Hello John and Anita,
Thank you for taking the time to share your feedback.
We are delighted to see that you had a positive experience at our Manchester clinic, and our nurse went above and beyond to give you information for your travels. We will make sure to pass this feedback on.
Kind regards
Hannah
travel vaccinations
Got some travel vaccinations here. Very professional service with great advice. A bit expensive
19 November 2025
Reply from CityDoc
Hello Sue,
Thank you for taking the time to share your feedback.
We are delighted to see your appointment was professional and you were given great advice for your travels, we will make sure to pass this feedback onto the team.
Kind regards
Hannah
Very good and great timing
19 November 2025
Reply from CityDoc
Hello Stephen,
Thank you for taking the time to share your feedback.
We are happy to see that your appointment was good and great timing. We will make sure to pass this feedback on to the team.
Kind regards
Hannah
Easy to book vaccine appointments
Really easy to find places to get travel vaccines. Really nice staff at the GP and really easy and smooth process to book.
24 November 2025
Reply from CityDoc
Hello Luka,
Thank you for taking the time to share your 5-star reviews.
We are happy to see that your experience was overall positive and you found everything easy. We will make sure to pass this feedback onto the team.
Kind regards
Hannah
Very good travel clinic
Very good travel clinic. Have used twice. Knowledgeable doctors providing clear advice.
11 July 2025
Reply from CityDoc
Hello Julie,
Thank you for taking the time to share your feedback.
We are happy to see you had a positive experience at our Clinic, we will make sure to pass this feedback onto the team.
Kind regards
Hannah
Great experience
22 November 2025
Reply from CityDoc
Hello Matthew,
Thank you for taking the time to share your feedback.
We are happy to see that you had a great experience at our clinic, we will make sure to pass this feedback onto the team.
Kind regards
Hannah
Very welcoming and knowledgeable team
Very welcoming and knowledgeable team, highly convenient
22 November 2025
Reply from CityDoc
Hello Hazel,
Thank you for taking the time to share your feedback.
We are happy to see that during your visit to our team was very knowledgeable and welcoming, we will make sure to pass this feedback onto the team.
Kind regards
Hannah
Staff were professional and informative…
Staff were professional and informative highly recommended
21 November 2025
Reply from CityDoc
Hello Anthony,
Thank you for taking the time to share your 5-star review.
We are delighted to see that our staff were professional and informative, we will make sure to pass this feedback onto the team.
Kind regards
Hannah
The staff were fantastic and very…
The staff were fantastic and very friendly.
I had a blood test and the nurse was so good i didn't feel a thing.
14 November 2025
Reply from CityDoc
Hello Lee,
Thank you for taking the time to share your 5-star review.
We are happy to see that your experience at our Manchester clinic was good, our staff were friendly, and the blood test was nice and easy. We will make sure to pass this feedback on to the team.
Kind regards
Hannah
Reply from CityDoc
Hello Mark,
Thank you for taking the time to share your feedback.
We are happy to see that your experience with us is great and you found our services for booking easy. We will make sure to pass this feedback on to the team.
Kind regards
Reply from CityDoc
Hello Lukas,
Thank you for taking the time to provide your feedback.
We are delighted to see that you found our service fast and comfortable. We will make sure to pass this feedback on to the team.
Kind regards
Hannah
It was really easy to book an…
It was really easy to book an appointment at the time I needed. The vaccination itself took 5 minutes; everything was quick and easy. The staff members were friendly.
12 November 2025
Reply from CityDoc
Hello Yuliia,
Thank you for taking the time to share your feedback.
We are delighted to see your experience was quick and easy, and our staff members, we will make sure to pass this feedback on to the team
Kind regards
Hannah
Lovely pharmacist who initially went…
Lovely pharmacist who initially went through the procedure with me!Went back a few days later and was vaccinated.Smooth procedure but very professional!
19 November 2025
Reply from CityDoc
Hello Richard,
Thank you for taking the time to share your feedback.
We are delighted to see that your experience at our Folkestone pharamcy was smooth and professional. We will make sure to pass this feedback on to the team.
Kind regards
Hannah
Thorough and helpful advice and…
Thorough and helpful advice and information. Nurse and receptionist were friendly and professional.
12 November 2025
Reply from CityDoc
Hello,
Thank you for taking the time to share your feedback.
We are Happy to see that your appointment was thorough, helpful, and our nurse and admin welcomed you with a friendly and professional manner. I will make sure to pass this feedback on to the team.
Kind regards
Hannah
5-star vaccination service.
Easy to find…and they even had a few car parking spaces on offer. But better than that, the woman who gave me my vaccinations was EXCELLENT - I really hate injections but Isabelle made it easy. Next time I have to go back, I’m hoping she’s going to be on duty.
18 November 2025
Unprompted review
Reply from CityDoc
Hello Simon,
Thank you for taking the time to share your feedback.
We are delighted to see that your experience at Citydoc was excellent, and you were made to feel comfortable. We will make sure to pass this feedback on to the team.
Kind regards
Hannah
Reply from CityDoc
Hello Elizabeth,
Thank you for taking the time to share your 5-star review.
We are delighted to see that your experience was very good and our healthcare professional made you feel comfortable during your appointment. We will make sure to pass this feedback on to the team.
Kind regards
Hannah
Easy and Efficient Travel Vaccination Service
It was easy to book an appointment. The appointment itself was quick and efficient. Celine did an amazing job conducting my vaccination and immunology check that day.
12 November 2025
Reply from CityDoc
Hello Burt,
Thank you for taking the time to share your feedback.
We are delighted to see that you had a positive experience at your appointment with us, and your overall experience was positive. We will make sure to pass this feedback on to the team.
Kind regards
Hannah
Excellent
The care I received was exceptional. The prices are relatively cheaper and the high standards remain uncompromised.
I greatly recommended CityDoc
6 November 2025
Reply from CityDoc
Hello Martha,
Thank you for taking the time to share your feedback.
We are delighted to see that you were Happy with your experience at Citydoc. We will make sure to pass this feedback on to the team.
Kind regards
Hannah
Reply from CityDoc
Hello Colin,
Thank you for taking the time to share your feedback.
We are delighted to see our pharamcy on Bristol church road. Provided you with a positive appointment, we will make sure to pass this feedback on to the team.
Kind regards
Hannah
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