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See what reviewers are saying

Rated 1 out of 5 stars

Hello guys I have been robbed £13000 frome these scumbag. Now on the other note if you have been sent an email from strategic recovery funds they are also scams as well saying they can get your money... See more

Rated 5 out of 5 stars

Thanks to Citygate Housing for pointing me in the right direction of my property journey. I've always had a keen interest in the property market but wanted assurances in taking the first step. Ben and... See more

Rated 1 out of 5 stars

I’m having the same issue. Invested back in July, meant to received 1st payment on 20th October. Received an email regarding banking issue , just like someone other people mentioned here in their conc... See more

Rated 1 out of 5 stars

People leaving reviews like Najeeb Alneab (below) are clearly connected to Citygatehousing and are the ones pocketing investors money. Their message should be flagged and removed from this site. Which... See more

Company details

  1. Industrial Real Estate Agency

Written by the company

Choose CITYGATE for your property investment needs and experience the difference. With our team of experts, ground-breaking solutions, and personalised approach, we are committed to helping you achieve success in the property market.


Contact info

2.2

Poor

TrustScore 2 out of 5

89 reviews

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Rated 5 out of 5 stars

Very satisfied with my experience

Very well explained, process was made clear and precise. I have been invested with citygate for 6 months now and so far all has been as agreed, payments on time and constant updates.

Thanks George Wright

2 February 2024
Unprompted review
Rated 5 out of 5 stars

Great people, Great service!

Great people, Great service.
Seamless process from opening my account to receiving my first few payments.
Once again a huge thank you to our advisor Finn and the rest of the CityGate team.

22 July 2024
Unprompted review
Rated 5 out of 5 stars

Nikki has been a pleasure to work with

Nikki has been a pleasure to work with, put my mind at ease after my initial apprehension, and always quick to respond to any queries I had.

As it is one of my first investments like this I would have liked a little more updates throughout the process. Perhaps this is a testiment to their success and how busy they are. However, I received my payment the other day so I can't complain.

All in all they felt like a solid company to work with, and I will be investing with them again in the near future.

4 May 2024
Unprompted review
Rated 5 out of 5 stars

Sammy was amazing from the beginning of…

Sammy was amazing from the beginning of the process to the final step. I was a tad nervous about investing but he was always there to respond to any questions I had (no matter how naive the questions were), which was quite reassuring.

Looking forward to my first payment in October and to much more partnerships with Sammy and Citygate.

22 July 2024
Unprompted review
Rated 5 out of 5 stars

The people working for Citygate are knowledgeable and worthy of trust

The people working for Citygate are very transparent and thorough. They provided excellent advice as a first-time investor in this joint venture. I was not forced into making a decision; they did advise me to do my research about Citygate and the property investment market before making a decision. Through due diligence, I was able to conclude that this is the property investment company I want to do business with due to its growing reputation not just nationally but emerging globally as well. This is backed by the government. It's a great time to be involved in investing in social housing. More importantly for me, this is a partnership where I can learn more about investment properties in the future with people who have integrity. Many thanks to Ben and especially to Sami Jathol, who has been amazing and honest.

2 August 2024
Unprompted review
CityGate Housing logo

Reply from CityGate Housing

Thank you for your review, Jonathan. If you need anything else, please do not hesitate to get back in touch.

Rated 5 out of 5 stars

A happy investor

Very happy experience working with Citygate,
The return is amazing and will invest more

16 July 2024
Unprompted review
CityGate Housing logo

Reply from CityGate Housing

Thank you for your review, Cattie. If you need anything else, please do not hesitate to get back in touch.

Rated 4 out of 5 stars

They do what they say they will do - refreshing in today's world of empty promises

I dealt with Nikki from Citygate. At first I was sceptical but Nikki and Ben explained in detail and I made an investment in 2 units in May 2024. I was a little concerned that after payment I never heard from anyone again. I assumed that a account manager would reach out in the 3 month period but nobody did. I was anxious to receive my first payment was on 15.7.2024. The day arrived and no funds. I contacted Eden the office manager and she informed me that it will be done by end of business. I then reached out to Nikki and she immediately sorted that with the office and I received the funds. I will be looking at investing in another unit with Citygate in the future. Nikki is a pleasure to deal with and I am happy I chose to invest with Citygate

15 July 2024
Unprompted review
CityGate Housing logo

Reply from CityGate Housing

Thank you for your review, Leeann. If you need anything else, please do not hesitate to get back in touch.

Rated 5 out of 5 stars

Citigate at Excel

We met Ben when we visited property exhibition at Excel earlier this year. Attended his presentation and had he sent their brochure via WhatsApp straight away. We then booked zoom call with him to clarify several questions we had. Ben was very polite and knowledgeable and answered all our questions. We booked face to face appointment with him in May 2024. He went through the presentation and answered all the queries we had. He made sure we were happy to go ahead without any doubts. Citigate had moved their office and he had invited us to their launch event on 21/6/24. It was really good to meet other investors and all Citigate staff. They had a presentation where they updated how Citigate is progressing fast and have won an award.
Updated on their progress in compliance.
We are looking forward to our 1st payment in August 2024. We are very happy with Citigate and Ben’s professionalism.

2 May 2024
Unprompted review
CityGate Housing logo

Reply from CityGate Housing

Thank you for your review. If you need anything else, please do not hesitate to get back in touch.

Rated 5 out of 5 stars

I’ve had a pleasant experience with…

I’ve had a pleasant experience with working with the CityGate Housing Team. They’ve assisted me with understanding how property investments work and what impact I could derive. I particularly appreciated how they put me at ease with my skepticism with venturing into social housing. Great work!

23 May 2024
Unprompted review
CityGate Housing logo

Reply from CityGate Housing

Many thanks for your review, Pule.

Rated 5 out of 5 stars

Fast and efficient

Fast and efficient, The team was friendly and easy to work with and assisted me with any concerns I had.

18 June 2024
Unprompted review
CityGate Housing logo

Reply from CityGate Housing

Thank you for your review, Troy.

Rated 5 out of 5 stars

Dealt with Micheal Brailsford at…

Dealt with Micheal Brailsford at citygate he helped me on a matter, I found Michael easy to deal with, gave through explanations throughout, and his communications were second to none.

4 June 2024
Unprompted review
CityGate Housing logo

Reply from CityGate Housing

Thank you for your review, James. If you need anything else, please do not hesitate to get back in touch.

Rated 1 out of 5 stars

NOT SHARIA COMPLIANT!

Dear brothers and sisters, fellow Muslims, I have been speaking closely with the legal partner who issued a certificate for Citygate Housing (it is on their investments tab). His name is Muhammad Najib Rahman.

After conversations with Mr Najib, he has confirmed that the investment opportunity that Citygate Housing is offering, with fixed returns, is not Sharia compliant.

Allah is my witness, I have all this in writing in emails and I was hoping the company would remove the certificate and stop misleading our Muslim brothers and sisters who want to invest in a halal way.

May Allah protect us from these kind of transactions, ameen.

To the company, please remove the certificate from your page and to the Muslims working there, please stop supporting these haram transactions. Our rizq is with Allah, we can make money the halal way.

As this situation is harming our fellow Muslims, it is a duty on me as a Muslim to warn about this.

For those seeking evidence, please see the google review I put up. I gave the company some time to rectify this but they have not responded or tried to make any changes, hence the review.

May Allah guide us all. Ameen.

18 May 2024
Unprompted review
CityGate Housing logo

Reply from CityGate Housing

Dear Mr F,

Thank you for taking the time to review Citygate Housing and our service. We really appreciate your feedback, and we sincerely apologise for any inconvenience caused by our service.

We have investigated to see what had happened and have found that our web developer accidentally uploaded our Sharia certificate, before the package was finalised, thank you for pointing this out, we made sure we removed it from our website. You are correct, the fixed return package is not Sharia Compliant, we have now worked diligently to get our Shariah Compliant, profit sharing model ready and available, which we released this week.

Again, please accept our sincere apology for any inconvenience caused, please contact us on 020 7610 9557 and a member of our team will be more than happy to assist you and explain the options we have available that is Sharia compliant.

Kind regards,
Citygate Housing

Rated 1 out of 5 stars

Very dodgy and dishonest!

Added a listing on our website, used someone else's bank card to make the payment and then filed a chargeback request after we'd provided the service. I emailed them to ask for an explanation and try to resolve the situation, but they didn't respond. Very dodgy and dishonest!

8 March 2024
Unprompted review
CityGate Housing logo

Reply from CityGate Housing

Dear Mike,

Thank you for sharing your experience, and we are sorry to hear about the difficulties you’ve faced.

We would like to clarify that it appears there may be a confusion regarding the company you intended to review. At CITYGATE HOUSING, we specialise in investment services and do not process payments to suppliers or use bank card transactions in the manner described.

Additionally, after a thorough review of our database, we could not find any records associated with the names Michael or Mike. This leads us to believe that you might have mistaken us for another company with a similar name.

While we sympathise deeply with the issues you've encountered, we kindly suggest verifying the company details and addressing your concerns directly to the correct business.

Thank you for your understanding, and we wish you the best in resolving this matter.

Kind regards,

Eden Talley
Compliance Director
CITYGATE HOUSING

Rated 5 out of 5 stars

I've looked at the property sector as a…

I've looked at the property sector as a solid investment sector for a long time. I've tried buy to let an HMO's but with the ever changing rules and regulations - it became less and less viable to get my money working for me. After understanding the government incentives behind social housing.... it just. Made. Sense. Thanks to Tom and Ben for all the support!

1 February 2024
Unprompted review
Rated 5 out of 5 stars

Great Service

Having known Ben personally for many years - I'd like to take the time and effort taken by the whole Citygate team for answering all my questions and making me confident in the whole onboarding process. The whole team have been brilliant from start to finish! Looking forward to future developments and opportunities!
My only regret is that I didn't get started sooner!!

2 February 2024
Unprompted review
Rated 5 out of 5 stars

Thanks to Citygate Housing for pointing…

Thanks to Citygate Housing for pointing me in the right direction of my property journey. I've always had a keen interest in the property market but wanted assurances in taking the first step. Ben and the team explained everything and I'm more than happy to give them a 5 star review. Looking forward to many more deals in the future.

2 February 2024
Unprompted review
Rated 5 out of 5 stars

Friendly and informative

Was skeptical at first, however after speaking to the Citygate team and speaking with their agent Noah i was able to get a clear understanding into the whole process and legal protection. I have just seen the first £600 in my account and i am very pleased :)

12 January 2024
Unprompted review

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