When visiting Dubai, I was able to get some experiences discounted through City Laila. It was my first time visiting and all these excursions can really add up, even with a discount, so it's very mu... See more
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Review summary
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Was able to get great deals via City Laila. They were quick and responsive on whatsapp. Booked multiple park tickets via them - DC, Seaworld and Motiongate. Got better deal than market.
Company replied
Initially we are hesitant to book for an activity (Aquaventure and Motiongate), however they exceed my expectations and meet all my requests. For sure we will book to CityLaila once again if we will v... See more
Company replied
I purchased the attraction- X line Dubai through City Laila company. I want to say many thanks to City Laila company for the service I got from it. I asked too many questions before buying the... See more
Company details
Written by the company
We cover, You discover. An unknown city, a fun vacation, but can it be something more? That's where CityLaila comes in. CityLaila is packed with many features all at your fingertips to provide you endless possibilities, boundless fun, and a whole bunch of good memories. We're on a journey to create a seamless experience when you explore cities and try to do something new, exciting and thrilling. We cover almost all the popular, trending, cultural and local activities or you can say, attractions across all middle east countries. We are now leading in UAE & SA and very soon planning to fly to other countries
Contact info
DOLPHIN BUSINESS CENTER, Aspin Commercial Tower - 408 - 4th floor - Sheikh Zayed Rd, 00000, dubai, U.A.E.
- +971506800227
- debo@citylaila.com
- citylaila.com
4.5
Excellent
1K reviews
Replied to 33% of negative reviews
Typically replies within 24 hours
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Reply from Citylaila
Thank you so much dear.
Everything was easy and clear
Everything was easy and clear: eazy payment, promocode made good discount, tickets came fast to my email, at the park I just had to scan QR code and entered Ferrari Park! With the price less than at official web cite I got tickets with coupon for free meal! Very good deal!
28 January 2025
Reply from Citylaila
Thank you so much dear for your precious feedback and for choosing City Laila as your travel partner in UAE. Glad that you loved our service. Do visit us again for more exciting deals and offers on popular attractions of Dubai and Abu Dhabi. Enjoy!
Reply from Citylaila
Thank you so much dear for your feedback.
Reply from Citylaila
Thanks a lot dear for your precious feedback. Do visit us again. Enjoy!
The price of the ticket scam after the…
The price of the ticket after the discount is exactly the same without discount in ski dubai and I couldn’t upgrade my ticket although I said i’ll pay the difference.
For me it’s a scam
17 January 2025
Reply from Citylaila
Thank you for your review, and we apologize for the inconvenience caused. We have checked with our team and learned that you had booked a Ski Dubai Classic ticket. After scanning the ticket, you requested to upgrade it, which is technically not possible. Our team has already let you know about this.
You mentioned that the price was the same as the counter price, which is incorrect. The counter price is 330 AED, and we provided the ticket to you for 215 AED, which is a difference of almost 115 AED.
You have used the term "SCAM" and are misleading our audience with incorrect assumptions. You purchased the ticket at almost a 30% discount. We provided you with the ticket, and it was accepted at the counter. So, where is the scam here? Ticket upgrades or downgrades are subject to specific policies, and if the park does not allow certain changes, it is important to understand the reasons behind it. Labeling this as a scam is misleading to others.
As a company, our mission is to offer tickets at affordable prices without compromising the quality of our service. However, we regret that we were unable to assist you in that particular situation, as it was beyond our scope.
Best website for booking tourist attractions
Best website for booking tourist attractions
18 January 2025
Reply from Citylaila
Thank you so much for your precious feedback dear. Enjoy and have fun.
Good experience buying ticket
16 January 2025
Reply from Citylaila
Thanks a lot dear for your precious feedback.
Lies
Ticket worked all good but the snowplus package it said had free hot chocolate but when we arrived it was confirmed we did not have hot chocolate for free in our package.
15 January 2025
Reply from Citylaila
Hello Dear. The package that you booked didnt include hot chocolate. And Hot chocolate is only available in Snow Premium package. All the inclusions are mentioned clearly option wise in our website. I hope rest of your visit to Ski Dubai is a good one. Thank you so much.
Reply from Citylaila
Thank you so much for your precious feedback.
Very Fast and trustable and very…
Very Fast and trustable and very attractive discounts
Highly recommended
13 January 2025
Reply from Citylaila
Thanks a lot dear for your recommendation. Glad that you loved our service. Enjoy and have fun.
Reply from Citylaila
Thank you so much for your precious feedback dear.
Reply from Citylaila
Thanks a lot dear for your appreciation. Enjoy and have fun.
Very easy process and good offers.
12 January 2025
Reply from Citylaila
Thanks a lot for your appreciation dear. Do visit us again.
Reply from Citylaila
Thank you so much dear for your feedback. Do visit us again.Enjoy.
They were very helpful
They were very helpful and their new year sale is exquisite!!! I went to IMG. Everything worked and was easy.
9 January 2025
Reply from Citylaila
Thank you so much for booking with City Laila. Do visit us again for more such exciting offers and deals. Enjoy and have fun.
Reply from Citylaila
Thank you so much dear for your valuable feedback.
Offers are not competitive
Offers are not competitive. There was no discount for children.
29 December 2024
Reply from Citylaila
Hello Dear. The offers that we are offering is the minimal amount we are taking for each ticket. And discount is for both adult and child same. This is the policy of the park as well as us. Hope you understand. We are doing our best to give best discounts possible. Thank you
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