Excellent service every time. Don’t take my word for it, go find out yourself. You won’t be disappointed!
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See what reviewers are saying
Had the worst experience with this business, especially Linda. They cancelled our application after paying the deposit and signing a contract. After calling for days they still haven't given our money... See more
Citylets is my go to website to advertise my rental property, knowing it will be snapped up quickly. Easy and straight forward to use and when I needed to contact them, the staff were friendly and hel... See more
I've used Citylets a number of times to find a new flat. Across two different cities I've found good places that are fairly close to where I was working and matched the descriptions on the website. I'... See more
Company details
Written by the company
Citylets is Scotland’s home of letting since 1999. We advertise property for rent from hundreds of local agents and remain the certified most visited Scottish lettings site.
Contact info
United Kingdom
- Hello@citylets.co.uk
- citylets.co.uk
No recent history of asking for reviews
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Why are several viewings for properties…
Why are several viewings for properties being crammed into one day?
Makes it a fighting game. Just wasted my afternoon viewing a property which was already let ... could have maybe waited for the first viewer to make a decision and not waste our time... didn't even tell us it was let. Said we wanted the house on the viewing to be told it was already let... bad bad bad organisation skills.
Avoid!
Poorly ran, no communication. Left us in a very bad position with no accommodation for next year of uni. Avoid at all costs
Clunky Website and No Tenant Enquiries!
Advertised my property and had no enquiries whatsoever, even after a few advert alterations! Found their website a bit clunky to work with compared to their competitors...I certainly won't advertise any of my properties with Citylets again.
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