Citylets Reviews 

24
•
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Excellent service every time. Don’t take my word for it, go find out yourself. You won’t be disappointed!

Rated 1 out of 5 stars

Had the worst experience with this business, especially Linda. They cancelled our application after paying the deposit and signing a contract. After calling for days they still haven't given our money... See more

Rated 5 out of 5 stars

Citylets is my go to website to advertise my rental property, knowing it will be snapped up quickly. Easy and straight forward to use and when I needed to contact them, the staff were friendly and hel... See more

Rated 5 out of 5 stars

I've used Citylets a number of times to find a new flat. Across two different cities I've found good places that are fairly close to where I was working and matched the descriptions on the website. I'... See more

Company details

  1. Advertising agency

Written by the company

Citylets is Scotland’s home of letting since 1999. We advertise property for rent from hundreds of local agents and remain the certified most visited Scottish lettings site.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

24 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(24)

2 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Why are several viewings for properties…

Why are several viewings for properties being crammed into one day?

Makes it a fighting game. Just wasted my afternoon viewing a property which was already let ... could have maybe waited for the first viewer to make a decision and not waste our time... didn't even tell us it was let. Said we wanted the house on the viewing to be told it was already let... bad bad bad organisation skills.

24 November 2022
Unprompted review
Rated 1 out of 5 stars

Avoid!

Poorly ran, no communication. Left us in a very bad position with no accommodation for next year of uni. Avoid at all costs

24 May 2022
Unprompted review
Rated 1 out of 5 stars

Clunky Website and No Tenant Enquiries!

Advertised my property and had no enquiries whatsoever, even after a few advert alterations! Found their website a bit clunky to work with compared to their competitors...I certainly won't advertise any of my properties with Citylets again.

23 February 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look