City One Tourism & Travel Reviews 112

TrustScore 4.5 out of 5

4.5

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Rated 1 out of 5 stars

Myseslf and my friend with our spouses has taken a trip to Turkey through Cityone Trours & Travels. Their partner there in Turkey is very disorganised and arragont because of this our trip turned o... See more

Rated 5 out of 5 stars

Great feeling to experience Kenya’s stunning landscapes include rainforest, beaches, deserts and mountain. We would like to thank Mr. Amin & Ms. Ira for making our Itinerary family friendly. Thank Cit... See more

Rated 5 out of 5 stars

Excellent service, great coordination on-site as well as from the operations. Priyanka Mathew was extremely supportive right from the planning , throughout the 5 days we were in Kenya. She and her te... See more

Rated 5 out of 5 stars

The team at city one has been very professional and kind in helping us plan our travel, especially Ira, she handed our queries and concerns very professionally and her follow ups were on point. My wif... See more

Company details

  1. Travel agent
  2. Tourist attraction

Written by the company

City One Tourism & Travel L.L.C. is a local destination management company in Dubai offering variety of custom-designed holidays and business travel based on needs of travelers.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

112 reviews

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No history of asking for reviews

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Rated 1 out of 5 stars

Spoiled Turkey trip organized by City One Tours and Travels …

Myseslf and my friend with our spouses has taken a trip to Turkey through Cityone Trours & Travels. Their partner there in Turkey is very disorganised and arragont because of this our trip turned out to be a nightmare for us. On the fsecond day of the tour, as per our itnerary we suppose to visit Princies Island. One driver came to our hotel to pick us at 7 AM and dropped us at the ferry station and there was nobody to take care us and after so many calls both to local guide and City. One Tours, and Travels, Dubai office we finally boarded on the ferry around 11.AM. On our return also we have to wait more than one hour for the ground transfport to drop us at our Hotel. On 13th April as per our Itenerary we flown to Cappadocia, we landed at the Kayseri Airport but they send the driver to Nevsher Airport whih is fan away from the Kayseri Airport. Again after so may calls both to their local partner and Dubai we havev to wait at the ariport about two hours and finallly they said they cannot arrnge the transportation. We don't have any other option othern than highering a taxi to the hotel which is around 80 KMS from the aiport. We have spent USD 72/- from our pcket for this. Intially their representative Mr.Ajmal promised to get the refund for the same, but after many follow up by my friend there is no response from their end.

Cityone Tour's and Travels doesn't have a proper parter there in Turkey and suggest you not to take Turkey trip package from them.

10 April 2024
Unprompted review
Rated 5 out of 5 stars

My Europe trip organized by priyanka…

My Europe trip organized by priyanka and she arranged very well and she was keep doing follow up as well .
Definitely i will suggest priyanka and city one tour they r going beyond the boundaries too satisfy and give best services to their customer’s .

18 August 2023
Unprompted review
Rated 5 out of 5 stars

Another memorable trip with Cityone Cityone

Excellent service, great coordination on-site as well as from the operations. Priyanka Mathew was extremely supportive right from the planning , throughout the 5 days we were in Kenya. She and her team in Kenya ensured that everything was seamless & we didn't suffer any inconvenience. The hotels, safari guide Paul and even the safari vehicle was excellent. Each detail was handled very well.
More holidays to come with Cityone. Keep up the amazing work.

23 June 2023
Unprompted review
Rated 5 out of 5 stars

Great Tour Operator & Guide

City One Tourism & Travels organized a very good trip and itinerary with professional tours guides and great selection of hotels. All that was mentioned on the itinerary was duly fulfilled. It is surely recommended to use their services for travel purposes. A special thank you to Ms. Priyanka Mathew who assisted us for our travel requirements.

28 June 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service provided by this company .Arun was extremely professional and helped us for whenever needed.

18 April 2023
Unprompted review
Rated 5 out of 5 stars

Thank you so much for fantastic planning and…

Thank you so much for planning and arranging my trip to Georgia. Ms.Priti did a fantastic job and made sure all my reservations were in order and that I had everything I needed. The accommodations were great and the tour guide at Georgia Mr. Alexo was very helpful.

Ms.Priti @cityone definitely know how to take care of clients and Thanks again for making our trip a smooth one.

26 December 2022
Unprompted review
Rated 5 out of 5 stars

My visit to Azerbaijan

My visit to Azerbaijan.
Thank you Mr. Hameed.
I must say it was just amazing. The hotal stay, transportation and the guide services were excellent. The guide Mr. Al Mir has a lively personality. in fact he helped us in each and every aspect of the tour. The only thing I would advise to the new visitors to take the electric switch adopter with them for mobile charging, as the available switches in the hotel rooms are of different type.

30 November 2022
Unprompted review
Rated 5 out of 5 stars

Thank you Mr. Joshi!

Everything you want from an Organizer…hats off and kudos to the one of a kind Mr. Namit Joshi, our coordinator for the day. He took care of every single thing, didn’t wait to be asked, rather preempted all that we needed. He made the experience memorable for 80 of our guests. 🙏👍👏

11 September 2022
Unprompted review
Rated 5 out of 5 stars

Nimit Joshi excellent agent

Hi ,

Nimit was very helpful in the visa processing and it was fast and he was efficient even on non working days . He is reliable and helpful.

24 August 2022
Unprompted review
Rated 5 out of 5 stars

Best

One of my most memorable trip with my parents, very well planned and organized by City One Tourism and Travel. A kudos to the entire team, specially Jade Mercado who exclusively handled our itinerary and took care of all minute details.
Highly recommended…

12 August 2022
Unprompted review
Rated 5 out of 5 stars

Very fast and helpful

Very fast and helpful we connected with Ms. Jade Mercado and she was excellent, answered all our queries fast and got us all we needed. We are very grateful.

28 July 2022
Unprompted review

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