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City Parking Reviews 

775
•
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Considering 108 reviews, most reviewers were somewhat happy with their experience overall. Many customers frequently praise the staff for being kind, friendly, efficient, and helpful. People also appreciate the quick and prompt service, especially when retrieving their vehicles. Reviewers often find the locations convenient and easy to access, with many noting reasonable pricing, particularly when prepaid. However, some customers also noted significant wait times for car retrieval, causing frustration. A few other people also felt that certain staff members were unprofessional or confrontational. Additionally, some reviewers reported being asked to pay extra fees despite having prepaid online and others experienced issues with tight spaces or difficult access at certain locations.

What people talk about most

Staff

Reviewers mention ambiguous feedback about staff, with many customers praising the staff as kind, friendly,... See more

Location

Clients share ambiguous opinions on location, with many reviewers appreciating its convenience for... See more

Service

Consumers find service to be ambiguous, with many reviewers praising the efficiency, friendliness, and... See more

Price

Reviewers highlight ambiguous aspects of price, with some customers finding rates reasonable and convenient,... See more

Payment

Users describe negative interactions with payment, often being forced to pay extra despite having prepaid... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The garage is wonderful and the people are very kind. It was difficult yesterday morning because the facility was not adequately staffed to accommodate the Police Academy graduation and cars were line... See more

Rated 4 out of 5 stars

Wish there had been more options available in the location that I was looking for. The garage attendant at the garage that I ended up using was very nice and my car was waiting for me at my pick up t... See more

Rated 4 out of 5 stars

Morning crew is great; took forever to get my car tonight for some reason. 2 people who arrived after me got theirs first. Maybe I drew a slow attendant? Normally tip at night but didn't because... See more

Rated 4 out of 5 stars

We stayed at the Element Times Sq and they wanted $70 for overnight parking across the street. I decided to lookup Citypark and iy was $29 prepaid on 41st. Easy decision, easy location.

Contact info

3.7

Average

TrustScore 3.5 out of 5

775 reviews

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3.7

All reviews

(775)

109 reviews in the last 12 months

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Rated 5 out of 5 stars

City parking 87th and 3 rd…

Gus the the guys at the 87th and 3 rd ave are so nice and friendly. They are always willing to help me with items I have to get out of my car and when they see me coming back they are quick to get my car out of the garage . I won’t go anywhere else to park my car.

13 June 2025
Rated 1 out of 5 stars

Incredibly rude and disrespectful…

Incredibly rude and disrespectful attendant who overcharged us and was very rude to us. Would never recommended as a resident of NYC who has been living here for several years and has parked in 100+ garages

8 June 2025
Unprompted review
Rated 5 out of 5 stars

got out ok but garage has two entrance…

got out ok but garage has two entrance 43rd and 44th and another garage next door on 44th same company so pay close attention to the address Had to back out carefully and go there My bad. Curb cut is right next to each other on 44th Check google maps street view and you'll see why. Long way off of street and it appears to go nowhere. Attendant also said it happens all day long

4 June 2025
Rated 1 out of 5 stars

The most nasty rudest parking attendant…

The most nasty rudest parking attendant I’ve ever had to deal with ever. I was told to read a sign like I was a child. I was told to shut up. I was told to take my business elsewhere if I didn’t like the way he was acting. Ignoring cars coming in because he was on is phone. This was at the garage on 12 west 53rd street around 5:30pm on June 4. It was to the point where you almost wanted to escalate the situation with him. That’s how nasty and rude he was.

4 June 2025
Unprompted review

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