City Self-Storage Norge Reviews 

998
TrustScore 3 out of 5

3.1

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See what reviewers are saying

Rated 5 out of 5 stars

There was a nice offer that made the first month very cheap. The storage unit was clean and warm. It's a bit tricky to get a big trailer in there, so bring a spotter. The App, code and k... See more

Rated 4 out of 5 stars

The storage is centraly (at least for us) on Forus. and the storages are new clean and well ventilated. The price we got was fair so we did not feel the pain and also were able to use it accordily t... See more

Company replied

Rated 3 out of 5 stars

The entrance to the lager is steep, there is a hump by the doorway which makes it hard for the trolley to slide, you’ll need to lift it a bit . So basically you need another person to assist you with... See more

Company replied

Rated 1 out of 5 stars

The pictures they show online are deceptive. The storage smells of mould, and I had to take my stuff out of there the very next day. I wasted my money on City Self Storage. The mould smell is not surp... See more

Company details

  1. Self storage facility
  2. Removals Service
  3. Storage facility
  4. Warehouse

Written by the company

Hos City Self-Storage kan du leie sikre, tempererte lagerrom uten innsyn, godt egnet for både private og bedrifter som trenger ekstra plass. Med over 25 års erfaring med lagring vet vi hvordan vi løser ditt lagerbehov 🤝 Vi leier ut trygge minilager innendørs i Oslo, Viken, Rogaland og Trøndelag. Du kan leie minilager på bemannede avdelinger med tilknyttet flyttebutikk, eller i ubetjente avdelinger. Lagringen er selvbetjent, og du har tilgang til din lagerbod hver dag hele året, mellom 06 og 23. Ta kontakt med oss dersom du trenger ekstra plass!


Contact info

3.1

Average

TrustScore 3 out of 5

998 reviews

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3.1

All reviews

(998)

31 reviews in the last 12 months

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Rated 4 out of 5 stars

Nice facilities

The storage is centraly (at least for us) on Forus. and the storages are new clean and well ventilated. The price we got was fair so we did not feel the pain and also were able to use it accordily to our time needs. The only dificulty we found was that the elevator is not big/tall enough, we had not problem but if we had bigger furniture we may not be able to fit it in.

6 March 2023
City Self-Storage Norge logo

Reply from City Self-Storage Norge

Hi, Camilio! Thank you for your feedback. Usually the customers with large items contact us to inform us about this beforehand so that we are able to offer an alternative (first floor room, where available). You are welcome to call our customer service team on 81012345 if you have any challenges or questions so that we may help you as much as possible based on your needs. Best regards Tom Hansen

Rated 3 out of 5 stars

The entrance to the lager goes down and its hard to move things because

The entrance to the lager is steep, there is a hump by the doorway which makes it hard for the trolley to slide, you’ll need to lift it a bit . So basically you need another person to assist you with going in with all the heavy Stuff.

3 February 2023
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Reply from City Self-Storage Norge

Hi, Chelsie! Thanks for your feedback. At this location, access is a bit demanding. This department is located in a densely built-up area, but we can offer sites with better access. Please contact the customer service team on 81012345 if you want to switch. Best regards Tom Hansen

Rated 5 out of 5 stars

I have been using it since a few months…

I have been using it since a few months now and there is nothing wrong that i could tell about the service.
it is just perfect

29 November 2022
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Reply from City Self-Storage Norge

Hi Michael. Thank you for your feedback. This is something we greatly appreciate. Have a niced day. Best regards Tom Hansen

Rated 5 out of 5 stars

Thor!⚡️

I received outstanding help from the servicemen and women, especially Thor—for paying great attention to my needs in order to achieve a brilliant service.

26 September 2022
Unprompted review
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Reply from City Self-Storage Norge

Thank you very much for the nice feedback. Best regards, Tom

Rated 5 out of 5 stars

As simple as it gets

As simple as it gets! Add on top of it that the customer service agents that I were in contact with were helpful and knowledgeable makes me highly recommend them!

13 October 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Very good facilities. Well located. Well connected. Clear instructions. Very accommodating.

1 October 2021
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Reply from City Self-Storage Norge

Hello Anthony!

Thank you so much for the great review. We are pleased to read that you are satisfied with the service and facilities we offer.

Have a wonderful evening!

Kind Regards, Aziza
City Self-Storage

Rated 5 out of 5 stars

Professional company

Professional company. Good service

9 September 2021
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Reply from City Self-Storage Norge

Thank you for leaving a review, we really appreciate it!
Mvh Emilie.

Rated 5 out of 5 stars

Does what it says on the tin

Does what it says on the tin. Great customer service, works perfectly.

25 March 2021
City Self-Storage Norge logo

Reply from City Self-Storage Norge

Hi Christiano!
Thank you for your feedback. Its good to hear that you are satisfied with our company and the customer service we provide here.

Best regards,
Muniba

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