CitySprint - Nottingham Reviews 

1,605
TrustScore 5 out of 5

5.0

Units 19 & 20 Calverton Business Park, Hoyle Road, NG14 6QL Nottingham, Nottinghamshire, GB


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Rated 5 out of 5 stars

The team (NH20) that delivered to us today were outstanding!!! Truly went above and beyond!!! Not only were they polite, friendly and professional- they assisted with a problem that another delivery c... See more

Company replied

Rated 5 out of 5 stars

City sprint driver was excellent polite willing to help and delivered my items from wickes to the door and placed them in the porch didnt need to ask him, the items of which was in perfect condition w... See more

Company replied

Rated 5 out of 5 stars

So today i had the pleasure of taking delivery of a number of wooden posts for the garden to be turned into a pergola. Pete the delivery gentleman was a delightful chap, beaming with character and... See more

Company replied

Rated 5 out of 5 stars

Driver NH42 was very friendly and smiley. We live in a bungalow but it's up 10 steps. The driver was extremely helpful and brought the delivery up to the door. Most couriers will only leave large deli... See more

Company replied


Company details

  1. Courier service
  2. Courier and Delivery Service
  3. Delivery Service
  4. Logistics service

Written by the company

CitySprint is the UK's leading same day distribution network offering same day and overnight courier services, as well as covering your logistics and international requirements on a 24/7 basis.


Contact info

  • Units 19 & 20 Calverton Business Park, Hoyle Road, NG14 6QL, Nottingham, Nottinghamshire, United Kingdom

  • 0115 9330200

5.0

Excellent

TrustScore 5 out of 5

2k reviews

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5.0

All reviews

(1,605)

2,737 reviews in the last 12 months

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Rated 5 out of 5 stars

Very friendly and helpful

Very friendly and helpful. Lifted my product and placed them were i needed them to be stored until use.

28 April 2026
Unprompted review
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Reply from CitySprint - Nottingham

We're glad you enjoyed your experience with our team! It's great to hear that our team members were friendly and helpful in getting your product where you needed it. Thank you!

Rated 5 out of 5 stars

Driver was cheerful

Driver was cheerful, friendly, and left the compost on the driveway exactly where I had asked.

29 April 2026
Unprompted review
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Reply from CitySprint - Nottingham

We're happy to hear that our driver was cheerful and friendly and left the compost exactly where you wanted it. We appreciate your positive feedback!

Rated 5 out of 5 stars

Very friendly driver asked where I…

Very friendly driver asked where I wanted the item.

28 April 2026
Unprompted review
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Reply from CitySprint - Nottingham

We're happy the driver was friendly and accommodating about the item's placement! We appreciate your positive feedback a great deal.

Rated 5 out of 5 stars

What a lovely man

What a lovely man! Friendly, professional and helpful! Arrived on time and put my delivery exactly where I asked him too! Thank you so much!

28 April 2026
Unprompted review
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Reply from CitySprint - Nottingham

We're happy to hear that our driver was friendly, professional, and helpful and placed your delivery where you needed it. We appreciate your positive feedback!

Rated 5 out of 5 stars

NH20

NH20
Good delivery service.
Friendly drivers
Popped my delivery where I asked

25 April 2026
Unprompted review
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Reply from CitySprint - Nottingham

We're happy to hear that you had a positive experience with our delivery service and friendly drivers. Thank you for your kind feedback!

Rated 1 out of 5 stars

The driver was asked to put them at…

The driver was asked to put them at side of house. Approx 2 feet from where he put them. I am elderly and his response was, what do you expect for £4 delivery. I said, that means I'll have to move them as they were at front of house. He said,put them in a wheelbarrow or let them dry out then they will be lighter. He was rude and not very nice at all.

27 April 2026
Unprompted review
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Reply from CitySprint - Nottingham

We appreciate you bringing this to our attention. We're sorry to hear the delivery wasn't satisfactory and that the driver was unhelpful. We will now request your information to allow us to investigate this further. Thank you for your feedback.

Rated 5 out of 5 stars

The delivery driver was courteous and…

The delivery driver was courteous and professional but also friendly. The delivery was on time and the products placed where requested.
I would be happy for future deliveries to come via them.

27 April 2026
Unprompted review
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Reply from CitySprint - Nottingham

We're happy to hear that the delivery driver was courteous, professional, and friendly! We appreciate your positive feedback regarding the on-time delivery and placement of products.

Rated 5 out of 5 stars

Had 10 heavy bags of decorative stone…

Had 10 heavy bags of decorative stone delivered. The two who delivered were very helpful, taking it up the driveway to where I asked. They were also just so lovely to talk to and polite - thank you!

25 April 2026
Unprompted review
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Reply from CitySprint - Nottingham

We're happy to hear that the delivery of your decorative stone went smoothly. It's great to know our driver was helpful and polite, placing the bags where you needed them. Thank you for your positive feedback!

Rated 5 out of 5 stars

Excellent service from the 2 Guy's NH20

Excellent service from the 2 Guy's always polite and helpful, carried my plasterboards to exactly where I wanted them 5 stars Guy's
Many thanks!
NH20

25 April 2026
Unprompted review
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Reply from CitySprint - Nottingham

We're happy to hear that you had such a positive experience! It's great to know the driver was polite and helpful and that they delivered your order to your specifications. Thanks for your feedback!

Rated 5 out of 5 stars

Very friendly delivery drivers who were…

Very friendly delivery drivers who were also very polite and delivered my goods with care.

25 April 2026
Unprompted review
CitySprint - Nottingham logo

Reply from CitySprint - Nottingham

We're happy to hear our delivery driver was friendly and polite, delivering your goods with care! We appreciate your positive feedback.

Rated 5 out of 5 stars

Great delivery from two very nice men

Great delivery from two very nice men, they carried my sand, cement ect straight into my garden for me . Would definitely use CitySprint again

25 April 2026
Unprompted review
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Reply from CitySprint - Nottingham

We're happy to hear about the great delivery experience you had! We appreciate you mentioning the helpful service you received. Thanks for your positive feedback.

Rated 5 out of 5 stars

Prompt delivery

Prompt delivery. The driver Jason NH20 and his mate were helpful and polite.

24 April 2026
Unprompted review
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Reply from CitySprint - Nottingham

We're so glad to hear that you received prompt delivery and that our drivers were helpful and polite! We appreciate your positive feedback.

Rated 5 out of 5 stars

Always a great service polite and…

Always a great service polite and friendly staff, and helpful with heavier stuff, especially NH20 who is regularly to us.

24 April 2026
Unprompted review
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Reply from CitySprint - Nottingham

We're so happy to hear that you consistently receive great service from our polite and friendly staff! We appreciate your feedback.

Rated 5 out of 5 stars

We ordered some gravel and slabs from…

We ordered some gravel and slabs from Wickes in Grantham to be delivered by City Sprint their contractor.
The order was placed yesterday afternoon and delivery was agreed for this morning.
The City Sprint driver who arrived was Merquin (NG26) and he couldn't have been more helpful agreeing immediately to carry the product to exactly the spot in the garden we needed it. As pensioners we couldn't have done this ourselves.
Merquin is a credit to his company and both Wickes and City Sprint are to be congratulated for offering prompt and efficient service with a pleasant and helpful delivery driver to complete the job.
Top marks all round!

23 April 2026
Unprompted review
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Reply from CitySprint - Nottingham

We're happy to hear that you had a positive delivery experience with your order! We appreciate your kind words regarding the helpfulness of the delivery driver and the prompt service you received. We value your feedback and are glad you enjoyed your experience.

Rated 5 out of 5 stars

Good communication about delivery & lovely courier

Good communication about delivery. Also really lovely delivery driver, very polite, and very helpful,especially as I am an elderly and disabled customer. Very cheerful and pleasure to deal with. Courier code ref.ng126

22 April 2026
Unprompted review
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Reply from CitySprint - Nottingham

We're happy to hear about the good communication regarding your delivery and that our driver was so polite and helpful. We appreciate you sharing your positive experience. Thank you for your feedback.

Rated 5 out of 5 stars

Sadly the Driver who delivered to me…

Sadly the Driver who delivered to me didn't give me a card with his details on when I asked him I was told "don't do them anymore". However he was prompt, polite, efficient and even moved the heavy cobbles for me so I could get to them better when I asked him. So a big thank you to him very much appreciated. This is 3rd or 4th delivery from you guys. Thank you perfect 10/10.

15 April 2026
Unprompted review
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Reply from CitySprint - Nottingham

We appreciate your perfect 10/10 rating and are glad you were pleased with the prompt and efficient delivery. Thank you for your valuable feedback!

Rated 5 out of 5 stars

Very professional driver

Really well timed. Easy to track, driver who was “NG26” was extremely friendly and did a great job.

9 April 2026
Unprompted review
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Reply from CitySprint - Nottingham

We're so glad to hear that you found our tracking easy and the delivery well-timed. We appreciate your positive feedback regarding our friendly driver!

Rated 5 out of 5 stars

Very pleasant smiling driver who put…

Very pleasant smiling driver who put everything where I asked him to.

6 April 2026
Unprompted review
CitySprint - Nottingham logo

Reply from CitySprint - Nottingham

We're happy to hear that our driver was pleasant and accommodating, placing everything as requested! We appreciate your positive feedback.

Rated 5 out of 5 stars

15 bags of ballast delivery

The delivery driver NG34 was polite, friendly and courteous. Asked if he could reverse on to the drive, which was not a problem. Stacked the delivery near the front back door and made sure it was stable before leaving. Well done

3 April 2026
Unprompted review
CitySprint - Nottingham logo

Reply from CitySprint - Nottingham

We're happy to hear that our delivery service met your expectations! We appreciate your positive feedback regarding our driver's polite, friendly, and courteous service and for ensuring your delivery was stable. Thank you!

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