City New & Used Office Furniture Reviews 

103
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

The guys delivered a large office cabinet to us today from Hull to our Lincoln home office. They were clean, tidy and respectful of our home. I'm part disabled, so they carried it upstairs and install... See more

Rated 5 out of 5 stars

City New & Used Office Furniture at Harlow were excellent throughout the entire process. We inspected the desks and chairs in the showroom, found what we wanted and did a fair deal including delivery.... See more

Rated 4 out of 5 stars

Have used these guys a couple of times when kitting out a new high street coworking space. Easy to use, responsive and decent quality items - desks, chairs, lockers. Shout out to Chakotay for sorting... See more

Rated 1 out of 5 stars

Completely untrustworthy. Happy to communicate until they have taken your money then items not delivered, repeatedly not responding to messages, fobbed off on the phone, unreturned calls. Like gett... See more

Company details

  1. Office Furniture Shop

Written by the company

City New & Used Office Furniture is the UK’s leading supplier of use second hand desks, office chairs, boardroom tables and office storage (including filing cabinets, cupboards and pedestals). We have four used office furniture showrooms (Harlow in Essex, Chester & Warrington in Cheshire and Hull, East Yorkshire). We are the UK’s largest supplier of used office furniture and offer free site surveys.


Contact info

4.2

Great

TrustScore 4 out of 5

103 reviews

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No recent history of asking for reviews

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4.2

All reviews

(103)

23 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Good and Delivery

Communication was great, the delivery guys were friendly and really helpful. They brought the goods to exactly where we needed them. The Items we ordered were exactly as described and in the pictures and we are very pleased with the goods. It a great way to get office goods much cheaper than the brand new price.

10 April 2025
Unprompted review
Rated 4 out of 5 stars

Very good communication and helpful…

Very good communication and helpful throughout despite ordered product not been available a replacement option was provided straight away.
Delivery on time and no hanging around and delivery and installation team were courteous and efficient and a credit to company

4 April 2025
Unprompted review
Rated 5 out of 5 stars

This is what customer service looks like

I received a quick quote from Holly. Holly and Ricky made managing the logistics easy and stress-free providing all the relevant information as we are based in Central London. And the delivery team were professional and friendly, completing the delivery on separate floors within 30 minutes. I would use City again.

1 April 2025
Unprompted review
Rated 5 out of 5 stars

City New & Used Office Furniture have…

City New & Used Office Furniture have been outstanding in furnishing our offices and meeting rooms with high-quality pre-owned furniture.

As an organisation committed to sustainability and reducing waste, we prioritise purchasing used furniture wherever possible. The services provided by City align perfectly with this ethos, offering a valuable and environmentally conscious solution.

Their delivery team is efficient, assembling the furniture on-site and ensuring a seamless, hassle-free experience from start to finish.

19 March 2025
Unprompted review
Rated 5 out of 5 stars

Cannot recommend City Used & Recycled…

Cannot recommend City Used & Recycled Office Furniture Highly enough. Friendly, professional, efficient and communicative service from start to finish. The quality of the goods we purchased was 5 star and the delivery and installation process was seamless. We would definitely purchase via them in the future.

12 March 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant service!

Brilliant service, communication was great. They delivered it in one piece (no self building flat packed furniture!) and the quality is superb. Condition is just like new. Highly recommended!

7 March 2025
Unprompted review
Rated 5 out of 5 stars

Steelcase Think V2 Operator Chair

I'm very happy with my purchase of the Steelcase Think V2 Operator Chair. It's clean, refreshed, and functions perfectly. The customer service was excellent, with continuous updates even after delivery. Highly recommend!

19 February 2025
Unprompted review
Rated 5 out of 5 stars

Fast and Easy

We bought armchairs for the office. The whole process was fast and easy, and the communication with the company was great.
The armchairs were in good condition, just as described on their website.

18 February 2025
Unprompted review

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