The information provided on the site was very clear & precise and the properties featured , had an informative description. The booking process was very simple and above all I felt secure by making m... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Our visit to this hotel was good overall. We randomly picked this hotel for a single night stay. We had a big family and needed two rooms. The guest services helped us find rooms close to each othe... See more
Booked a apartment next day had a email saying it had been cancelled. Then had another email saying I shouldn't have been able to book as they don't do bookings for 1 night. I think you need to get th... See more
Simple pratique prestations à l'arrivée au top conforme à la réservation
Company details
Written by the company
Cityzenbooking est une agence spécialisée dans la réservation d'apparthotels et de résidences hôtelières. Pour les particuliers et les entreprises, pour des séjours d'une nuit à plusieurs mois, Cityzenbooking vous propose des disponibilités en temps réel, sur plus de 1 800 établissements dans 40 pays. Nos conseillers peuvent vous aider dans vos démarches et répondent à vos demandes, du lundi au jeudi de 8h00 à 19h00, le vendredi de 8h à 18h00. Notre service de réservation est gratuit, aucun frais n'est facturé et le système de réservation est sécurisé.
Contact info
125 rue Gilles Martinet, 34070, Montpellier, France
- 04 34 08 60 35
- contact@cityzenbooking.com
- cityzenbooking.com
MY LONDON TRIP
The information provided on the site was very clear & precise and the properties featured , had an informative description.
The booking process was very simple and above all I felt secure by making my booking woth CITYZENBOOKING.
23 April 2023
Unplanned visit, happy we stayed though...
Our visit to this hotel was good overall. We randomly picked this hotel for a single night stay. We had a big family and needed two rooms. The guest services helped us find rooms close to each other, helped explain the area, and allowed us to check in early (THANK YOU!) There are some good restaurants nearby to eat for lunch and dinner, nice parks for rec, and nice walking areas. The rooms were warm (it was cold outside), kitchenette was clean, beds made and comfortable. I'd stay here again.
9 March 2023
Obligé de payer 10e le parking abuser
3 February 2022
the worse experience ever
the worse experience ever, I don't recemend at all, booked at novotel hotel in paris, once at the hotel they couldn't find my reservation.
20 October 2021
No reservation!!
When I turned up at the hotel where I had booked they did not have my reservation and had not even heard of Cityzenbooking.com
20 September 2021
Booked a apartment next day had a email…
Booked a apartment next day had a email saying it had been cancelled. Then had another email saying I shouldn't have been able to book as they don't do bookings for 1 night. I think you need to get this sorted won't be booking through these again
8 July 2021
There was a bedbug in my bed
There was a bedbug in my bed. I told them, they changed my room. Nothing else, seemed kind of normal for them. Just be aware of that..
Cleanliness is really bad.
29 June 2021
Simple pratique prestations à l'arrivée…
Simple pratique prestations à l'arrivée au top conforme à la réservation
30 May 2021
easy and fast
25 May 2019
Unprompted review
Quick and fast but I did not receive…
Quick and fast but I did not receive the booking confirmation
6 April 2019
Unprompted review
Reply from cityzenbooking.com
Hello,
We thank you for your comment.
We are sorry for the inconvenience encountered.
We just sent you again your booking confirmation on your email address. If you don't receive it once again, please check it in your spam box.
Please, let us know if something is doing wrong, to permit ourselves to fix it on time.
We remain at your disposal for any further information.
The CZBO team
Everything went well
Everything went well. I booked a hotel at a very competitive rate and everything was as stated in the offer. I will happily use cityzenbooking.com again.
19 March 2019
Unprompted review
It was easy to book and because we know…
It was easy to book and because we know the hotel very well for the past 9 years, now everything has changed for better.
16 October 2018
Unprompted review
I ONLY BOOKED FOR THE 3TH OF JAN.2019…
I ONLY BOOKED FOR THE 3TH OF JAN.2019 SO I STILL HAVE TO FIND IT OUT
10 September 2018
Unprompted review
I did not receive the booking…
I did not receive the booking confirmation
First time to use cityzen :)
5 September 2018
Unprompted review
Reply from cityzenbooking.com
Hello,
We thank you for your comment.
We are sorry for the inconvenience encountered.
We just sent you again your booking confirmation on your email address. If you don't receive it once again, please check it in your spam box.
Please, let us know if something is doing wrong, to permit ourselves to fix it on time.
We remain at your disposal for any further information.
The CZBO team
All reserve steps very clear and easy…
All reserve steps very clear and easy to find what I need it. The cancellation is quick too (I changed my travel days since my visa application delayed)
28 August 2018
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.