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Rated 5 out of 5 stars

Great support with a technical issue and resolved quickly on a Sunday evening. Software works perfectly. Thanks

Rated 1 out of 5 stars

Bought Microsoft 365 product key in September 2022 and by August 2023 it stopped working. Made several attempts via email and WhatsApp to contact them and to date (Jan 2024) I have not received any re... See more

Rated 5 out of 5 stars

The 1st key worked without any issue as it was a clean install, the 2nd key was bombarded with issues because it was an upgrade. There were a lot of challenges so there was a lot of back and forth com... See more

Company replied

Rated 5 out of 5 stars

Instant email delivery of license key and download link. Great job! Install was reasonable quick and everything I have tried so far works as expected. Download was almost 5gb so it can take a while.... See more

Company details

  1. Software company

Written by the company

CjKeyMall is an online software store. We take pride in providing the very best in the software industry. We believe that our customers deserve only the best when it comes to computer needs. Software Supply is focused on providing quality over quantity and provides excellent service.


Contact info

3.8

Great

TrustScore 4 out of 5

140 reviews

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Rated 5 out of 5 stars

Excellent!

Setup was easy and worked great on the official MS website.
Quick response, 100% recommended !!!

5 June 2023
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Reply from Cjkeymall

Thank you for taking the time to post your review.

Rated 5 out of 5 stars

Fast and easy

Fast and easy, genuine license products , highly recommended

3 June 2023
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Reply from Cjkeymall

Thank you for taking the time to post your review.

Rated 5 out of 5 stars

Fast

Fast, easy just what I ordered. Thank you

1 June 2023
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Reply from Cjkeymall

Thank you for taking the time to post your review.

Rated 5 out of 5 stars

Fast delivery

I was worried at first, but the customer service was fast to respond and delivered good customer service

1 June 2023
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Reply from Cjkeymall

Thank you for taking the time to post your review.

Rated 1 out of 5 stars

Thief... Took my money without providing item paid for

I purchased MS Office 2021 Professional Plus on their website and paid for it with Paypal. Received a confirmation e-mail that they successfully processed my payment. Yet they never e-mailed me the license key or installation instructions. Nothing after they took my money! Don't know how they got so many positive reviews. Makes me wonder if the reviews are real or fake.

After my review posted, they replied saying that the product is in my inbox. Wrong! I've been checking my inbox multiple times a day, and nothing has shown up, even after I sent multiple e-mails to their customer service asking for what I paid for. So they read the reviews, but don't read their e-mails? Or maybe they see my e-mails but never intended to send me the item I paid for because they are scam artists. Take my strong advice, and don't pay these guys for anything!

27 May 2023
Unprompted review
Rated 1 out of 5 stars

Weak customer support and delivered the wrong product very late

I have ordered in the past from them and online product was delivered in 10 minutes. this time the product wasn't delivered for 24 hours and when I got it, the key was not authorized.

customer support is rarely available, their listed customer support email came back as bad. trying to get a refund is like pulling teeth.

find another vendor, they are not worth it.

update 3/27/23:

still no response from customer support via email, whatsapp, online chat or online customer support. they key they provided was bogus, don't waste your time here.

i will dispute the charge on my credit card.

25 March 2023
Unprompted review
Rated 5 out of 5 stars

So far 2 purchases

So far 2 purchases. First (Jan 2023) went without a problem. Second purchase (Mar 2023): Originally was provided a key that did not work. Used whatsapp to contact (provided in email receipt) and was provided a key that worked.
Thank you so much!

4 March 2023
Unprompted review
Rated 5 out of 5 stars

Purchased Office 2021

Purchased Office 2021, Very Satisfied, Prompt Response, Works fine

5 February 2023
Unprompted review
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Reply from Cjkeymall

Thank you for taking the time to post your review.

Rated 5 out of 5 stars

I got what I bought

I got what I bought, not much more else to it.

27 December 2022
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Reply from Cjkeymall

Thank you for taking the time to post your review.

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