C&J Marine ,shipped goods to billing address instead of delivery address. But went out it's way to correct the mistake. Well done . Goods arrived next day . As described. Thank you.
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See what reviewers are saying
Fantastic experience dealing with C&J Marine receiving a warm welcome from Sally on reception, Emma the sales manager and finally Dan and Liam the fitters. We are so pleased with the results and the... See more
Treated myself to a higher wind jib sail over the winter and enjoyed making the selection from the Used Sail list. Colin was particularly helpful regarding the sail choice which appeared totally un... See more
It’s been a long time since I have received an above standard customer service. Great company I will be using for all my marine customers. Great products and even better service
Company details
- #11 of 14 best companies in Sailing shop
- #11 of 14 best companies in Fabric product manufacturer
- #9 of 12 best companies in Furniture accessories supplier
- #17 of 23 best companies in Furniture maker
- #45 of 123 best companies in Garden Furniture Shop
Written by the company
C&J Marine is one of the largest producers of quality marine products, covers and upholstery in the UK. As well as offering a complete service for sailing yachts, power boats and motor boats, we also supply both businesses and private homes with custom-made awnings, blinds, upholstery and other textile products – all manufactured by our dedicated and experienced team at our factory in Chichester, West Sussex. Alongside our manufacturing business we stock and supply hundreds of technical fabrics and hardware ranges, for all manner of applications to both trade and retail customers.
Contact info
Clay Lane, PO19 3JG, Chichester, United Kingdom
- +44(0)1243 785485
- sales@cjmarine.co.uk
- cjmarine.co.uk
4.8
Excellent
297 reviews
Asks customers to review
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Replied to 100% of negative reviews
Typically replies within 48 hours
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great communication
25 March 2024
Reply from C&J Marine Ltd
Thank you so much for a great review! Kind regards The C&J Team!
Good product, long wait
C&J Marine had exactly what I wanted, a Comfort Seat and I placed my order. Afterwards I was informed that the seats had sold out at the Southampton Boatshow. I was offered a refund, but decided to wait until new stock arrived, which meant that I had to wait several months before the seat was delivered, making it a very late birthday present.
7 March 2024
Reply from C&J Marine Ltd
Thank you so much for providing your review. The seats were more than popular at the boat show and literally flew off the shelves! This resulted in orders having to be taken prior to new stock being replenished. We are sorry that you had to wait for your order, but we hope that it was worth waiting for! Kind regards...the C&J Team!
Perfect product and delivered, including tracking, on time
Perfect product and delivered, including tracking, on time
15 March 2024
Reply from C&J Marine Ltd
We are so glad our customer service was as you expected! We look forward to helping you again in the future. The C&J Team!
Very professional job from start to finish…
Very professional job from start to finish . From first meeting with Gavin to final fixing with Tom the cockpit enclosure ordered was exactly what we envisaged . Production and delivery was in the agreed time scale with the quality of work at a standard we were looking for . One small problem regarding a storage bag for the enclosure was resolved immediately .We can thoroughly recommend C&J Marine.
22 March 2024
Unprompted review
Reply from C&J Marine Ltd
Thank you so much for such a wonderful review! The team's passion is to provide the best service and provide quality products to our customers and so we are thrilled that you love your new C&J covers! Thank you for choosing C&J and we look forward to working with you again in the future. The C&J Team!
Reply from C&J Marine Ltd
Thank you so much for your valued review! We look forward to assisting you again in the future...the C&J Team!
Great service and good with keeping…
Great service and good with keeping intouch, hopefully dealing with in the future once the boats ready
8 January 2024
Reply from C&J Marine Ltd
Thank you so much for your great review! We would love to help you with your next project, so come back soon! Kind regards...The C&J Team x
Fast service and exactly as ordered
Fast service and exactly as ordered. So fast in fact it arrived the following day before Christmas and there was no one at home to receive it so we had to wait for the post office collections office to open in the new year!!
2 January 2024
Reply from C&J Marine Ltd
Thank you so much for your wonderful review! We are so pleased our service was more than satisfactory. We look forward to hearing from you again in the future if you require anything further...kind regards The C&J Team!
Reply from C&J Marine Ltd
Thank you so much for your 5 star review! We hope to assist you again in the future! Kind regards, the C&J Team!
I contacted C & J Marine as i needed…
I contacted C & J Marine as i needed some strong press studs, not for any boat awning etc but for my motor vehicle. I spoke with Ms Emma Davies (sales and purchasing manager) who was most helpful and understanding of the items i was looking for to complete the job i was doing. she even sent me the pictures and product No's to ensure i could identify and order the items correctly. So nice to speak to a person,
4 December 2023
Reply from C&J Marine Ltd
Thank you so much for a wonderful review, we are so pleased we could help you with your enquiry. Our experienced team are always happy to assist you! Kind regards...The C&J Team
Good communication
23 November 2023
Reply from C&J Marine Ltd
Thank you for your feedback! The C&J Team...x
Good selection of materials at competitive prices
Good selection of materials at competitive prices. Easy website to order materials and availability of collection from their premises.
21 November 2023
Reply from C&J Marine Ltd
Thank you so much for your great feedback! We hope to you see you again soon! The C&J Team! x
Quick and easy
23 November 2023
Reply from C&J Marine Ltd
So glad to be of service, we hope to help you again in the future! Kind regards The C&J Team...x
Friendly fast AND
C&J have provide a friendly fast and professional service. When they made a new bimini/enclosure for my yacht, they ensured a perfect fit, and did not accept 'near enough is good enough' from themselves.
9 November 2023
Reply from C&J Marine Ltd
Thank you so much for your wonderful review! The C&J Team always strive for top quality products and customer service, so are thrilled to hear that we have achieved this! We look forward to working with you again in the future...Kind regards C&J Marine
Waiting for refund.
Unfortunately l was sent the wrong size product so l returned it, rang and asked for a refund.
Staff were very polite and helpful but 10 days later l've yet to receive a refund. Hence only 2 stars.
C&J Marine have apologised and now refunded my account. Many thanks to them and Trust pilot.
27 October 2023
Reply from C&J Marine Ltd
We are so sorry to hear this! We have experienced some staff absences recently and therefore this has resulted in some delayed administration. We can assure you that this will be investigated and dealt with as soon as possible. Assuring you of our very best intentions at all times...Kind regards The C&J Team!
Fantastic experience, cannot recommend Rachel and her team highly enough.
I was very keen to commission C&J as I had numerous recommendations. This included my Godfather having canopies replaced on his Elan sailboat.
I contacted Rachel at C&J Marine for a set of replacement covers for our motor boat in Chichester.
Rachel was very helpful and clearly explained the different solutions they could offer, including what she thought the best design would be to suite the style of boat. Rachel kindly posted a sample of the canvas colour she advised which was very useful.
The result far exceeded my expectations, completely transforming the boat.
I wont go anywhere else for covers and upholstery. I cannot wait to have foredeck cushions, infills and windscreen covers made by this great company. I cannot recommend Rachel and her team highly enough.
9 November 2023
Unprompted review
Reply from C&J Marine Ltd
WOW!!! What a wonderful review, thank you so much! The whole team are so very proud to receive such fantastic feedback as every one of them puts their heart and soul in to ensuring that our customers receive a first class service.
We very much look forward to working on your next project with you! Kind regards The C&J Team!
Reply from C&J Marine Ltd
Thank you for your review, we are so pleased you were happy with our services. We look forward to helping you again in the future! The C&J Team!
Very efficient service
25 September 2023
Reply from C&J Marine Ltd
Thank you so much for our 5 star review! We are so pleased that you were happy with our service and we look forward to assisting you again in the future. The C&J Team!
Reply from C&J Marine Ltd
Thank you so much for taking the time to provide such a great review! So glad you are happy with our products and services! The C&J Team! x
Great product knowledge.
14 September 2023
Reply from C&J Marine Ltd
Thank you so much for a wonderful review! We look forward to helping you again in the future! The C&J Team x
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