CJPerformance Cycles Ltd Reviews 123

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Great Company, best price for the bike on the internet. Had delivery problems (DPD lost the bike £1700, yikes), but the staff always kept me informed & I received a replacement. The bike was virtually... See more

Rated 3 out of 5 stars

I bought some Rapha bib shorts. Whilst the price was the best I could find when I ordered them it became apparent that they would not be dispatched for 15 days. This was a bit disappointing but to the... See more

Rated 5 out of 5 stars

Great price. Quick delivery and good advice when had doubt about size. Newcastle branch wasn’t helpful when called then to ask their advice. Cramlington branch (Brian) was very helpful. Bike is great... See more

Rated 5 out of 5 stars

Ordered a seat post online. Very competitively priced. Received call within an hour to say it was available in store. Very efficient, knowledgeable and friendly service. Took time to chat about bike m... See more

Company details

  1. Bicycle Shop
  2. Bicycle repair shop

Written by the company

TWO SHOPS. Located in Cramlington, Northumberland & Byker, Newcastle. Bicycles, clothing, accessories & parts. Shimano Service Centre workshops at both shop locations. Fork and suspension servicing on site. Bike Fitting Service.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

123 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

a Great Buying experience

a Great Buying experience, the site is easy to use, the products were exactly as described, well packaged and very fast delivery.

A really good all around experience

11 July 2024
Unprompted review
Rated 5 out of 5 stars

Great price and service

Great price and service. I bought a couple of items, great price on the kask helmet plus next day delivery. Keep up the good work

19 June 2024
Unprompted review
Rated 5 out of 5 stars

Highly Recommended

I have just taken delivery of a new Cube e-mtb. Stephen and the staff at CJ Newcastle were absolutely fantastic, they gave me good advice to make sure I chose the right model. The bike was ready when I went to pick it up, it has been well built, everything is adjusted correctly and it works perfectly. I would highly recommend CJ Cycles.

5 June 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant buying experience

Searched online for a specific bike and CJP were the best price by quite a way. Ordered with no issues and the bike was delivered to the other end of the country within a week. Excellent.

16 May 2024
Unprompted review
Rated 5 out of 5 stars

Wouldn’t go anywhere else

Ordered a seat post online. Very competitively priced. Received call within an hour to say it was available in store. Very efficient, knowledgeable and friendly service. Took time to chat about bike maintenance in general. Gave advice on wear and tear items. Will return without doubt

7 May 2024
Unprompted review
Rated 5 out of 5 stars

Super fast delivery

Ordered a Kask helmet late on a Wednesday night, despatched 1st thing Thursday morning. Delivered Friday afternoon. Super fast and efficient. Thank you. Although I did laugh at the unfeasibly huge box it was delivered in with the spologetic note!

19 April 2024
Unprompted review
Rated 5 out of 5 stars

First class

Swift, efficient and lovely people to deal with. Could not recommend them highly enough. Thanks guys.

3 April 2024
Unprompted review
Rated 5 out of 5 stars

Thank you CJ Cycles I bought Di2 liv…

Thank you CJ Cycles I bought Di2 liv Langma road bike. Your team have been super helpful in my purchase, Sophia, Brian and Nigel at Byker all spent time with me and Brian helped on my bike setup.
Could not than you guys enough for the attention to detail I received at both shops. Sophia you really have been a super star :)

2 March 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic bike

Fantastic bike. Fantastic customer service. They went out of their way to get the bike here in time for my son’s birthday - which is did :) thanks so much!

7 March 2024
Unprompted review
Rated 5 out of 5 stars

Great Cube bike, and nice people to deal with

Recently bought a Cube Katmandu from CJ Performance Cycles. The bike was priced way below competitors, and on calling them, very friendly and helpful. Major issue with DPD over delivery, however, this had nothing to do with CJP, eventually meant me having to go to DPD delivery centre and insist they give me the bike. Highly recommended.

20 January 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Took my faulty Haibike to the Byker store thay quickly diagnosed the problem got in touch with the manufacturer soon a new Yamaha motor was fitted the bike wasn't purchased from CJ performance but thay sorted everything out for me.

Well done guys I was well impressed with mechanic Christoph.

17 November 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service

Brilliant service. I ordered a part online and it arrived promptly - but I had an issue fitting it, so I emailed for support via the online form. Chris called me straight back and when I didn't pick up, he emailed with clear and detailed instructions, which all worked out perfectly. Will definitely use again, in fact, I already did! Cheers for a very positive experience.

11 November 2023
Unprompted review
Rated 5 out of 5 stars

great advice and service

Great range of ebikes available. Great advice given based on my usage and recommended a Cube Kathmandu. Spot on advice, great bike. All setup and panniers fitted.

11 October 2023
Unprompted review
Rated 5 out of 5 stars

Just bought a Giant Revolt 2 40% off &…

Just bought a Giant Revolt 2 40% off & new pinner pedals, so pleased with my purchase & delivery!
I had ordered a Ribble gravel bike but it was +10 weeks delivery & ended up with a better bike + deal.
CJ Performance even threw in a 6 week free service!!
5 🌟 👏👏👏👏👏

13 October 2023
Unprompted review
Rated 5 out of 5 stars

Great choice…great service.

I was looking for helmet and found that CJ had just the one I wanted among a great selection. The price was good and included 24hr express delivery. This company has a shop and is not just online and I will do what I will can to support them with future purchases.

12 September 2023
Unprompted review

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