Never buy from these guys!!! I ordered 6 models from them...all of them came with considerable defects...paint removed, scratched, visible glue, destroyed boxes...none intact!!! I sent an email and th... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I layed an order and according to the web shop delivery would be in 2-4 days. It came after 3 days in a giant box to Denmark stoffed with paper and plastic. They truly does everything to protect. I wi... See more
I recently ordered some model cars. Its been almost a month and I’ve not received anything. The DHL tracking has stopped. I assumed paying the shipping fees meant delivery to my door. Ive now been i... See more
Ordered 9 items, all came correctly and were very well packed. Took 2 weeks to arrive so bear that in mind if buying from the UK and needed urgently. Prices were very good and far cheaper than UK we... See more
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Had a dispute with them
Had a dispute with them. At least ten mails wich proved their mistakes. Promised me a refund but not got it. Luckely that i payed with paypall and got my money back. Never again! To avoid!!!
Cheap but recieved a broken item
Made an order to Lithuania
Made an order to Lithuania. Very pleased that they took care of the quality of protection of the goods during transportation) Packed very well.
The car itself is of excellent quality, everything is as shown on the website. I advise you to buy from them, I also think that I will order here again)))))
Volkswagen T1 engine
Item as in description, good packaging and fast shipping. Thank you!
Great place to order model cars
Ordered here a model car quality is very good and the shipping was fast. They also made sure that the package could handle some rough shipping so it wouldn’t be damaged. Would order here again!
Very happy with everything
Website is easy to navigate, customer service responsive via email and the product I received was perfect, exactly what I needed. Very happy!
Fast delivery Great cars
Fast delivery! Ordered Sunday got it on Wednesday and i do not live in Germany! The car Great! First i was a bit sceptical to order going back and forth for 3 days! when i read some reviews broken cars and other problems! But thank god everything went spotless.
Great modelcars online store with…
Great modelcars online store with really good prices.
The delivery was fast and the cars came in good condition.
purchasing from these guys for two…simply the best
purchasing from these guys for two years now. absolutely the best prices on any brand of models in europe. packaging 100%, delivery time exceptional, range of models and scales wont be beaten.
Been using these guys for years !
Been using these guys for years !! Always fantastic service, products usually arrive here too the U.K. in a couple of days if not held up by customs, just got X2 Porsche models 1/18 scale, they were "299 euros each" from Porsche, got both for 288 euros including postage !! ...always had brilliant service from them ...thanks guys
BROKEN MODEL
They sent me a broken model car and when i complained the staff replied in a rudely way that they can just offer me 10 euro discount if i want to keep the shipment.imagine the price of the model is more than 100 euros and offering me a stupid discount. i told them they have to arrange the return and send me a new piece and they clearly refused it.Customer service staff (Miss Aysegul) was very rude in her email & told me i have to arrange the dispatch my self & once they receive the model back they will refund my money. It is extremely non professional behavior.It was my second purchase and probably my last one ever.DO NOT USE THIS COMPANY THEY ARE NON PROFESSIONAL!!!!!!!!!!!
Pay with PayPal - you have been warned!
Purchased two 1/18 models. One arrived damaged. Contacted them and they advised me to return the damaged model and they will refund me the postage and cost of Model.
Thereafter didn’t reply to any of my emails after I sent the model back. In the end had to involve PayPal and open a dispute case. Case closed in my favour and payment refunded.
Use at your own risk or make your transaction with PayPal. You have been warned!
Quick delivery
Ordered sunday received today friday, all correct, well packaged.
Fantastic experience
Fantastic experience! nothing, really nothing went wrong with an international transactional to the USA.
Excellent shop
Huge selection of model and competitive prices, added what I wanted to the cart placed the order, took less then a week to arrive from Germany to ireland, Great packing no problems whatsoever any time I've ordered off them, will definitely return. :)
Gary
Huge selection
Huge selection. But a horrible lack of costumer service when they pack it the wrong Way and the goods gets destroyed inside the package..
6593/02/2023
Avoid at all costs
Avoid at all costs. Received 1:18 model with rear wing completely broken off. E-mailed them numerous times and sent photos of the broken model and they have not replied to any of them. Also sent a message on messenger to which they replied and told me send them an email. Absolute disgrace and disgusting customer service. I have since opened a case with PayPal. Do not purchase from this company.
Disgusting service
3 months waiting for my order and still nothing received. I've send several which they respond twonofvthem and stated that I have to wait a little bit more as they make a mistake in my address. As a client for several years which I spent a lot of money this is not acceptable
I’m gonna buy here again
I ordered a car because it was really cheap, it got send off the next day. I live in Belgium, but the package arrived after four days. I opened it and my car was fully protected with paper etc.
Very unreliable company
Very unreliable customer service. They tell you one thing in the emails and do the opposite when when they send you the model. Obviously they have plenty od customers and don't care about YOU !
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








