You get one star because you let me know it might be delivered (by An Post). The missing 4 stars are because it hasn't arrived. However, I've learned, to never ever make a so-called 'Black Friday purc... See more
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See what reviewers are saying
Great to see our brilliant Irish musicians being promoted. We have been very impressed with the delivery time. It is a real treat to see no excess packaging without the platic whilst keeping the CD's... See more
I like being able to buy items that are difficult to find in the US. Looking forward to playing the celtic art matching game with our 2.5 year old grandson. Derek Bell's CD: Carolan's Favorites is... See more
Trustworthy company. Very efficient. I was able to track my purchase. Will deffo do business again with them no delay in receiving my beautiful book. Go raibh maith agaibh Ceirnini Cladaigh or Thank... See more
Company details
Written by the company
Claddagh Records was founded in 1959 by the late Garech De Brún and his friend, Ivor Browne, to record and preserve Irish cultural heritage.
Contact info
2 Cecilia Street, D02 DP62, Dublin, Ireland
- info@claddaghrecords.com
- claddaghrecords.com
Support independent music
How Irish music is recorded, preserved and shared, item was slightly delayed due to unforeseen circumstances, was worried that TD Niall "forty names" Collins had it in his car.
19 December 2023
Prompt and efficient service
20 December 2023
Prompt delivery
4 January 2024
I still don’t have my order
I still don’t have my order. I don’t find this very satisfying at all. I made my purchase 26th December and nothing has been updated since 4th January with no delivery to date.
4 January 2024
Missing Items
I ordered my items 2 months ago and haven't received them. Have sent several email but the last 2 this week have remained unanswered. Don't know where my items are and it was quite a large order.
29 November 2023
Cd not received
4 January 2024
I still haven't gotten it
4 January 2024
Stil have not receved my record
21 December 2023
Order delay
There's a bit of a back log after mass, got a call today to say the order is in the way
17 January 2024
Unprompted review
Shocking service
Shocking service. Ordered an album Christmas day. Presumed they'd be closed for the holidays but the website didn't mention anything extended and said shipping was 1-2 biz days. Checked in via email to get an automated response that they were closed till Jan 2nd. Still no word on shipping. Contacted twice on website form and two emails with zero responses. They don't have a phone number on their website. Showed shipped on the 4th but only that they'd notified an post! It stayed that way for another 11 days at which point I contacted the bank to reverse the payment. I received the record the very next day. The day after receipt I got an email to say there was a delay in the shipment! Disaster and waiting 3 weeks was unacceptable. And ignoring emails when it's the only point of contact is also unacceptable. Will never order from here again and wouldn't recommend it!
25 December 2023
Unprompted review
Non existent customer service
I had a problem with an order before Christmas. I got a prompt response and was assured that the order was dispatched and would be delivered before Christmas. It wasn't and has never arrived. My real issue is the fact that my numerous emails have gone unanswered. I have just received automated responses that someone will be in contact soon. The order was processed on Dec 12th. I have ordered previously from this site without any issues.
18 December 2023
Unprompted review
I place an Order #8096
I place an Order #8096, they never ship this, they never answer the emails . so i need the records.
i buy in the presale , 10 month ago and NOTHIG
they never shipped, never contact me.
19 December 2023
I never received the order,
19 December 2023
Product on time and good quality
19 December 2023
Awful
Awful. Shocking customer service and completely ignored. Still no sign of my delivery after 5 weeks
19 December 2023
I ordered in July 2023
I ordered in July 2023. I STILL have not had my order, despite several emails.I spoke to someone in November who promised the order would be with me shortly. It is now January 2024. Still nothing!
19 December 2023
Prompt delivery
21 December 2023
Great communication
Communicating with customer is a lost art that is not lost at this company.
18 December 2023
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