The Cladding Store Reviews 

130
•
TrustScore 3 out of 5

3.1

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Rated 5 out of 5 stars

Absolutely unbelievable!!! Outstanding. Ordered at 10.30 Monday arrived 4am tues morning (sat waiting for us) we were blown away, we had been expecting 2/3 day turnaround. Exceptional service - well... See more

Rated 1 out of 5 stars

I would rate zero star if there is. One week after the expected arrival date, no one answer the phone and email and online chat. Tracking of order said waiting fulfillment, then I tried to cancel the... See more

Rated 5 out of 5 stars

Lovely panels, arrived well protected. Good value for money. Ordered the same grey marble effect ones twice but the second batch was darker in colour. This would have been a problem but were used in a... See more

Rated 1 out of 5 stars

Just got wall cladding and trims.... poor quality poor Communication... should of had delivery over a week ago and had no phone call or anything when they was going to redeliver, and all trims damaged... See more

Company details

  1. Bathroom Renovator

Information provided by various external sources

Buy PVC Wall and Ceiling Panels for Bathrooms and Kitchens at cheap prices delivered to your door across the UK.


Contact info

3.1

Average

TrustScore 3 out of 5

130 reviews

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No recent history of asking for reviews

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3.1

All reviews

(130)

0 reviews in the last 12 months

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Rated 1 out of 5 stars

Unhappy customer

What a set of ..... they sent no invoice to billing address and sent the full payments details and prices to my customer on the delivery address. All trims came badly packaged and panels came with packaging tape all over them that I get off. Unhappy!

28 May 2019
Unprompted review
Rated 4 out of 5 stars

bathroom walls

quality product but will not join grout to grout when put on wall,but if you put grout half way on each piece then it works and looks great

10 March 2019
Unprompted review
Rated 5 out of 5 stars

Lovely panels

Lovely panels, arrived well protected. Good value for money. Ordered the same grey marble effect ones twice but the second batch was darker in colour. This would have been a problem but were used in a separate room although I would have preferred a consistent colour. However, this is a manufacturing issue.

26 February 2019
Unprompted review
Rated 5 out of 5 stars

Easy to order and I received free…

Easy to order and I received free postage (for over £100) even though I live in a slightly contentious postcode area (IV36)
The order was delivered within a week and when I opened it, was very pleased that the quality was better than expected

23 February 2019
Unprompted review
Rated 1 out of 5 stars

Absolute Nightmare

This has been an absolute Nightmare transaction. This company are selling on eBay and do not care one iota for their customers. They are using XDP for their deliveries and the company are supplying false tracking and delivery updates. I am still waiting for an order after waiting in 2 days for non existent deliver attempts. The company are entering false information into their system and this Cladding company go along with it. They entered 2 attempted deliveries when I was in both days and have now informed ebay that I have had my delivery when in actual fact I have not. I am at my wits end with this company and I wish I had never clapped eyes on it . I have opened a case with Ebay but I think there is little chance of me getting my money back if The seller is insisting I have received my goods. Its been a nightmare from start to finish both with The Cladding Store and XDP All I can do is hope but I will never recommend this company or deal with it again myself I have lost money because I bought goods in good faith without realising that I was dealing with a disreputable company

23 February 2019
Unprompted review
Rated 5 out of 5 stars

Happy to recommend The Cladding Store

Pleased with quality & price of the white gloss panels. Original delivery packaging afforded the panels little protection & when they arrived unexpectedly, the delivery driver damaged some panels when leaving them over the back fence. However the Cladding store were most apologetic & replacement sent immediately - packaging much better & I was notified of approx delivery time.

7 December 2018
Unprompted review
Rated 3 out of 5 stars

New bathroom

Initially got our order wrong and did rectify it within a few days. Delayed our bathroom fitters at our cost. We were so glad to get the last of our panels and get the bathroom finished that we left it at that. The panels are beautiful and worth the wait and cost.

24 October 2018
Unprompted review
Rated 5 out of 5 stars

excellent

Problems with payment on website but other than that 5 stars had it next day and exactly what we needed. Also v. reassuring on the phone too. Will use again.

24 September 2018
Unprompted review

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