Claim Back Tax 

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See what reviewers are saying

Rated 1 out of 5 stars

Avoid this company. Got a refund for only £42 after waiting over 7 months. Would never have known that they got a refund if hmrc didn’t send out a letter. I presume they have pocketed the money as 1 m... See more

Company replied

Rated 5 out of 5 stars

Mike at Claim Back Tax has been absolutely outstanding. Wish we'd known about him sooner, but will definitely be using his services again and again in the future. Can't recommend enough.

Rated 5 out of 5 stars

I found this company online and from day 1 very helpful and professional. Dealt with my claims very efficiently, any questions I had were answered almost immediately via a phone call , email or WhatsA... See more

Rated 5 out of 5 stars

I was recently made aware of a milage claim but had no idea how to go about it. I came across this company online and I am over the moon that I found them. Everything I needed to do they explained wit... See more

Company details

  1. Tax preparation service

Information provided by various external sources

It is estimated that 1 in 3 taxpayers are paying too much tax. The Claim Back Tax service specialises in claiming this tax back. If you wear a uniform for work, travel for your job, are married and one partner is not utilising their personal allowance, or are on the wrong tax code, we can help claim back the tax you should not have paid.


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Avoid this company

Avoid this company. Got a refund for only £42 after waiting over 7 months. Would never have known that they got a refund if hmrc didn’t send out a letter. I presume they have pocketed the money as 1 month after getting the letter I still haven’t heard from this company.

15 July 2021
Claim Back Tax logo

Reply from Claim Back Tax

Hi Mark,

Thank you very much for taking the time to leave a review, client feedback is always welcome.

With regards to your review, yes we have received a refund for you, however as per the email that we sent to your on 24th June, which you opened and read on 24th June, as your refund was so small this did not cover our minimum charge for a uniform tax refund claim.

Finally, with regards to the 'waiting 7 months', unfortunately HMRC are quite far behind due to staffing issues caused by the pandemic which we understandably have no control over.

Thanks

Claim Back Tax

Rated 5 out of 5 stars

I found this company online and from…

I found this company online and from day 1 very helpful and professional. Dealt with my claims very efficiently, any questions I had were answered almost immediately via a phone call , email or WhatsApp. 100% recommended great service.

26 April 2021
Unprompted review
Rated 5 out of 5 stars

Right place right time!

I was recently made aware of a milage claim but had no idea how to go about it. I came across this company online and I am over the moon that I found them. Everything I needed to do they explained with no difficulty. I've now had 2 successful claims and will be using them again next year. Special mention to Mike who I dealt with. He is efficient and very responsive with phone calls and emails. They of course take there cut but its deserved.

20 April 2021
Unprompted review
Rated 5 out of 5 stars

Great Service

They made everything so simple and it was far quicker than I expected. Great service from start to finish. I got my Cheque within 6 weeks of making the initial claim. I would definitely recommend.

25 November 2020
Unprompted review
Rated 5 out of 5 stars

Gshaw plastering

Honestly could not fault mike and his team, really helpful, really thorough and Totally professional, very impressive. Would definitely advise people to try them out

7 September 2020
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service. Mike has been extremely helpful and made the process so much easier for me. I would definitely recommend.

15 August 2020
Unprompted review
Rated 5 out of 5 stars

Can't recommend enough!

Mike at Claim Back Tax has been absolutely outstanding. Wish we'd known about him sooner, but will definitely be using his services again and again in the future. Can't recommend enough.

27 July 2020
Unprompted review
Rated 5 out of 5 stars

Incredibly simple

Incredibly simple, I just filled in a form, waited and Mike took care of the rest. It's a great service, easy to use. I recommend it to anyone wondering how much tax they might be able to claim back.

6 March 2020
Unprompted review
Rated 5 out of 5 stars

Amazing!!!!

Amazing!!!!
Very easy to do, very quick, no fuss.
Extremely professional and brilliant value for money.

Want tax back?...... This is the place to go!!

5 March 2020
Unprompted review
Rated 5 out of 5 stars

I was impressed by how easy it was to…

I was impressed by how easy it was to get my claim processed, website was super easy. It took just over 8 weeks and i has an email saying the money had landed ready for the transfer.

Would recommend

5 March 2020
Unprompted review
Rated 1 out of 5 stars

17 weeks and counting and still haven't…

17 weeks and counting and still haven't heard anything back??

Yes i have left a review for a similar company as i waited 6 months and heard nothing back and now the same has happened with you. I have emailed you 5 or 6 times and every time you say you haven't heard back. I emailed a week ago and you haven't bothered to reply, hence the 1 star review.

I have provided you with the correct details but you can't be bothered to reply to your customers so I will be keeping the 1 star review.

My claims code ends in 210G and it's from October if you want proof I made a claim with you then I can happily show emails from yourself.

29 February 2020
Unprompted review
Claim Back Tax logo

Reply from Claim Back Tax

Hi Nicola,

Apologies that it has taken so long to get back to you. It turns out that your tax refund claim was a little bit more complicated than a standard claim. This is because you made multiple claims through multilpe tax agencies as you have confirmed above with your review.

To give you a quick synopsis of your claim; you applied through multiple tax agents to process your claim. This creates a conflict of interest with all parties involved (all the tax agents that you applied through and HMRC) as you sign multiple legally binding 'Deed of assignments' covering the same tax years with all agencies involved.

HMRC have taken a stance in recent years to not reply to tax agents concerning clients where multiple claims have been submitted. This is because it is our responsibility as tax agents is to complete full due diligence checks with all of our clients. I have investigated your claim with us, and you confirmed that you had not made a claim with any other agency which is why we proceeded with the claims process with you.

We would be more than happy to discuss this further. If this is of interest please email info@claimback.tax and we will arrange a date and a time to explain in more detail why your claim was not accepted through Claim Back Tax.

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