I placed my order last month. The delivery date was the following week. The items did not arrive in the time specified so I left it a few days longer as it was coming to Ireland. Still no order arriv... See more
Company replied
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I placed my order last month. The delivery date was the following week. The items did not arrive in the time specified so I left it a few days longer as it was coming to Ireland. Still no order arriv... See more
Company replied
I placed an order on 23rd Feb received an email on 28th Feb advising goods had been sent but have never received them. I have emailed the company several times and received no reply from them, I hav... See more
Company replied
Previously used and quick delivery- no problems. This time, not received and having to chase twice and still awaiting refund.
Company replied
I bought a swimming costume for my holiday next week last Saturday. It's now the following Monday and I still haven't received it. Not happy.
Your one stop shop for all your lingerie and swimwear needs. We stock many popular and well known brands with one of our most sought after lines being the Freya collection. The collection consists of Freya swimwear, and Freya bra and knickers sets as well as many other individual items which can be purchased by themselves. Freya lingerie is famous because of the way it fits a woman’s body perfectly while looking amazing, and with new collections available regularly throughout the year you are sure to find the perfect Freya bra and other lingerie and swimwear items for you.
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I had a weird experience when logging on recently and sent an e- mail for help. A Young sounding gent helped me to sort out my problem with ordering and the requested items arrived very quickly after that. I would recommend Clara-Olivia to everyone!
I found the site easy to work through. They have a great range to shop from and once you have purchased your items they keep you updated as to what is happening to it. All in all in very pleasant experience.
I buy all my bras and bathers from them.
Gale
Australia
I found the website very user-friendly, and was able to identify the bra type and size I wanted with relative ease. The bras were received promptly and well packaged.
The other thing is that I have previously found this particular bra difficult to source in the shops as it may be an old line. I was delighted to be able find it online.
They have good stock and pricing is in line.
Good customer service experience. I would recommend this company to friends.
Good service quick delivery and excellent returns system
Fantastic friendly staff. Very professional & efficient. This Company cannot be bettered in my opinion. Will definitely be ordering again.
As an English woman living in America, l was delighted that Clara Olivia was able to send me my Fantasie bras. The online shop was easily navigated and l received my purchase promptly. Thank you.
I love Clara Olivia ,their range is varied and the best fitting bras ever .... Highly recommend .
I inadvertently placed an order for the wrong item, I emailed customer services on a Saturday afternoon, asking to cancel the order as I had now ordered the correct items. They emailed me back very quickly to say no problem & cancelled it.
My items arrived as scheduled & as described
Great service!
Delivery was to be 2-4 days l had to email to ask about my order in total it took 2weeks item perfect delivery poor
I have bought from this company for a few years now never had a problem.
I love the Elomi range as I find it hard to find pretty bras for my bigger bust. I think Clara Olivia give good discount and are very quick to dispatch items.
nothing arrived as yet - been told they are on the way after 9 days waiting!
very annoyed as needed for tonight....and thought was trustworthy with a process that could send as promised
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