Clarasandiego Reviews 64

TrustScore 1.5 out of 5

1.3

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Review summary

Created with AI, based on recent reviews

Evaluating 65 reviews, most reviewers were let down by their experience overall. Many customers found that the products received did not match the images or descriptions on the website, often being of significantly lower quality and made from cheap plastic instead of the advertised materials like glass or stained glass. The workmanship was frequently described as poor, with items appearing crude, unfinished, or even damaged, leading to disappointment regarding the actual value for the price paid. Reviewers also faced considerable difficulties with the refund process, as the company often required items to be returned to China at the customer's expense, making it cost-prohibitive or more expensive than the item itself. Additionally, the website itself was perceived as misleading, with deceptive product portrayals and an unclear origin, as many believed they were purchasing from a local business when products actually shipped from China.

What people talk about most

Product

Reviewers express strong dissatisfaction with the product, consistently reporting that items received are... See more

Quality

Reviewers highlight negative aspects of quality, consistently expressing disappointment with products... See more

Refund

Customers consistently express frustration with the refund process, often reporting that companies make it... See more

Website

Customers consistently express disappointment with the website, frequently reporting that products received... See more

Price

Clients share negative opinions on price, with many reviewers expressing disappointment over the perceived... See more

Reviews shaping this summary

Rated 1 out of 5 stars

As others stated, this is a full blown scam. AI use, no such small business exists. This is a Chinese company with inferior products. I ordered the glass book mug x 2. Sloppy paint job, not heavyweig... See more

Rated 1 out of 5 stars

Complete scam. Used well-lit pictures of lamps with stained glass inlay. Received a hunk of roto-molded plastic with spray-paint coloring. Contacting the merchant unleashes a well-oiled string of... See more

Rated 1 out of 5 stars

"Handmade 3D Reading Happiness Mug - Original" is very sad The advertised mug is quite beautiful. What was delivered however looks like it was painted by a kindergartener and has rough, sharp edge... See more

Rated 1 out of 5 stars

This is yet another China-bases company misleading US consumers by creating a fake brand that is neither based in San Diego and has nothing to do with it. Plus, they are attempting to scam you by... See more



Contact info

1.3

Bad

TrustScore 1.5 out of 5

64 reviews

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Rated 1 out of 5 stars

I purchased 2 of the hand made glass…

I purchased 2 of the hand made glass reading mugs from Clara San Diego. They arrived and they are hideous! They are of some sort of epoxy and look absolutely nothing like the photos, not mention they smell terrible. This absolutely a scam website. Be smarter than I was, and avoid this site at all cost !

16 September 2025
Unprompted review
Rated 1 out of 5 stars

SCAM WEBSITE

This is a SCAM website that I stupidly fell for as it appeared in my Facebook feed. I am usually very careful about clicking on suspect emails and links, but I fell for this hook, line and sinker. Their "Final Closing Sale until 11:59 PM" banner was the first clue that this site was a scam because day after day, the banner was still there as were the deep discounts. Then, I Googled the hand made Lesegluck mug that I ordered and saw it on Walmart's site for $14, which is way less than the "sale" price of $39.95 (discounted from $114.95 - and who would pay that much money for any mug?), so I knew something was amiss. Then, I kept getting shipping updates that only give the same vague update of "in transit". I watched a youtube video from a couple of people who did a deep dive into all the red flags on this site and that's when it was confirmed that I had been scammed. Just go to youtube and type in "Clara San Diego Scam" and you will see it.

I called my debit card bank and they suggested I cancel my debit card, then ask for a refund so these people can't make anymore charges on it. Since this company is located in China (which I didn't realize until after I watched the youtube video), all I could do is email them demanding a refund and I got an email back saying that my item is in transit and they apologize for the delay in receiving it. IF I ever get this mug, I can almost guarantee it won't look anything like the picture on the site. However, I doubt I will receive it. My bank said they will refund my money if I don't receive the product, which I doubt I will.

11 September 2025
Unprompted review

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