A worker called Ridwan provided exceptional service during my visit. He was knowledgeable about the products, attentive to my needs, and went above and beyond to ensure I found the perfect shoes. He w... See more
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Ell went above & beyond ensuring my daughter’s shoes fit perfectly for the start of the school year, she asked questions & really engaged with us. So friendly & would definitely recommend the store to... See more
We went into the Brighton store on. Saturday, the weekend before school started - I know, mental! I was dreading this anyway as I have left it so late. We were served by Rosie, who was nothing short... See more
Really great service today from Flo when getting my five year old son’s shoes for school. She was really knowledgeable and listened to my son talking about dinosaurs and engaged with him.
Company details
- #87 of 215 best companies in Shoe shop
- #20 of 35 best companies in Boot Shop
- #3 of 11 best companies in Shoe Factory
Written by the company
At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.
Contact info
62 Churchill Square, BN1 2TE, Brighton, East Sussex, United Kingdom
- 01273328938
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 48 hours
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Fab experience at Clark’s
Today I bought a lovely pair of shoes, stylish and comfortable. And thanks to Michael it was a great experience, he was very attentive and helpful!
Great service by Ridwan
A worker called Ridwan provided exceptional service during my visit. He was knowledgeable about the products, attentive to my needs, and went above and beyond to ensure I found the perfect shoes. He was friendly and showed a genuine interest in helping me. I highly recommend seeking out Ridwan for your next shoe shopping experience at Clark's in Brighton Churchill square.
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