Ash in Cardiff provided great service. I have a particular issue with bursitis in both heels and Ash helped me to find what i hope to be a great pair of shoes to alleviate my particular issue.
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Caitlin was amazing with my 5 year old, helping him choose the right size shoes for school, she very patient, kind and entertaining and he is very excited about his new ones. Thankyou so much.
An excellent service from Clarks at St David’s, Ash was very helpful and charming a credit to Clarks. Ash was a model employee with excellent customer service nothing was too much trouble.
Considering this was peak school shoe buying season we were seen swiftly for measurements and the style of shoes we were after arrived quickly to try on. Hafsa was super friendly and knew what shoe we... See more
Company details
- #88 of 216 best companies in Shoe shop
- #21 of 35 best companies in Boot Shop
- #3 of 11 best companies in Shoe Factory
Written by the company
At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.
Contact info
St Davids Centre, 64/66 Queen St, CF10 2GQ, Cardiff, Cardiff, United Kingdom
- 02920390619
Replied to 97% of negative reviews
Typically replies within 48 hours
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Great service from louee in the cardiff…
Great service from louee in the cardiff store gave us great advice and helped with everything we needed
Ash was extremely patient with my son…
Ash was extremely patient with my son when he was deciding which shoes to buy for his brothers wedding. Polite, courteous and helpful at all times, a credit to the company. Thankyou Ash.
Babies first shoes …
Bought my babies first shoes today, ash measured his feet showed me what shoes were suitable for him.Ash was really helpful and lovely we will be back to get his walking shoes in 8 weeks time . Thank you again 😀
Received great service today from…
Received great service today from Melissa at the Cardiff store. Very helpful and efficient.
Cardiff Store
Visited Cardiff store to find some boots. Melissa assisted me and she was brilliant! - friendly, chatty and helpful.
Great customer service from Ash.
I was served by Ash [Cardiff] who is very personable and a credit to Clarks.
Ash gave great advice and clearly knows the business products.
I purchased the Orlene boots and rain protector.
Thank you Ash!
Cardiff Clarks visit
Visited the Cardiff Clarks store and was helped by Melissa. She was super helpful and very patient measuring my wriggly child’s feet. She was also very patient when I kept changing my mind on the style of shoes I wanted. Couldn’t have asked for better service. Thanks! 😊
Ash served my husband and me today at…
Ash served my husband and me today at the Cardiff store. Ash helped me with a return and we purchased 3 pairs of shoes. He supported us with our choices and gave good advice. A great shopping experience. Thank you.
(Cardiff store) A pleasure
(Cardiff store) A pleasure.
A good selection of boots which were fairly priced. Ash was knowledgeable and helpful but most of all so pleasant! Thank you 😊
Lovely experience
I had amazing service on Tues at the Clarks store in Cardiff.
I was looked after by Ash who helped me choose a perfect pair of shoes to go with a special dress I had just bought. He turned the 'just buying shoes' into a lovely shopping experience 😊
Ash was super knowledgeable and helpful…
Ash was super knowledgeable and helpful with my stroppy uncooperative teenagers. Great shopping experience! Would highly recommend.
Louee was really attentive and helped…
Louee was really attentive and helped us by our daughters first pair of shoes
Customer service was top
We went to the cardiff store to get school shoes and we were served by Louee. He was extremely helpful and polite. I'd highly recommend the store the customer service was top.
Really helpful member of staff Ash helped greatly, thanks!
Really helpful member of staff Ash
I had the pleasure of being served by…
I had the pleasure of being served by ASH on 1 September in your Cardiff store. He was extremely helpful and gave his full attention to my requirements. The store was rammed with many other customers who required service since it was nearly the start of the new school term.
He is a credit to your business and you should ensure his services are rewarded and further developed for many years to come.
Excellent service by Posy
Posy who served us in the Cardiff store was absolutely fantastic. We had incredible service and she found the perfect school shoes for us. Posy was efficient, knowledgeable and friendly and it was the best we have in over 40 years of buying shoes.
Excellent service today from Ash in the…
Excellent service today from Ash in the Queen Street Cardiff store. He was friendly and knowledgeable. Also gave me some handy tips on looking after the shoes. First rate customer service!!
Ruw was an absolute star
Ruw was an absolute star! She was incredibly kind, understanding, and patient while helping me find the perfect pair of shoes for my son. She made the whole experience so easy and stress-free. Thank you, Ruw!
Excellent service provided by Ash at…
Excellent service provided by Ash at the Cardiff store. Lovely shoes. Very comfortable and stylish. However, I had to travel up by train from Llanelli. Can you please bring back the Llanelli or Trostre Parc store please?
Perfect shoes thanks to Hafsa!!
I had such a wonderful experience thanks to hafsa! At the Cardiff store in St David's
She was incredibly kind and attentive, taking the time to help me find the perfect school shoes for my daughter. Not only did she make sure I left with the right fit and style, but she also explained the best after care for the shoes to keep them looking great for longer. Her knowledge,patience and genuine Warmth made the whole process so easy and enjoying. Hafsa went above and beyond I honestly couldn't of asked for better service. Highly recommend!
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