Clarks - London Victoria St Reviews 25

TrustScore 4.5 out of 5

4.7

149 Victoria Street, SW1E 5NH London, London, GB


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Rated 5 out of 5 stars

I had the best service ever, in Clarks London Victoria Street store, from a young lovely lad, Oliver. His patience, excellent manner and customers oriented approach and treatment was second to non... See more

Rated 5 out of 5 stars

I visited the Clarke's located Victoria UK while on vacation. I was helped by Victor. He was very helpful and kind. Loved our conversation. I really appreciated the fast and quick service. Definitely... See more

Rated 5 out of 5 stars

My wife's shoes suddenly fell apart when we got of the train at Green Park, she walked barefoot and muddy to the Clarks store on Victoria St. Victor came to her aid supplied paper towels to clean he... See more

Rated 5 out of 5 stars

Andrew was very helpful in getting me different pairs to try on but was also not pushy when I wanted to look at a few other options in different places. I ended going back on another day and buying sh... See more


Company details

  1. #85 of 214 best companies in Shoe shop
  2. #19 of 34 best companies in Boot Shop
  3. #3 of 11 best companies in Shoe Factory

Written by the company

At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.


Contact info

  • 149 Victoria Street, SW1E 5NH, London, London, United Kingdom

  • 02078345844

4.7

Excellent

TrustScore 4.5 out of 5

25 reviews

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Replied to 98% of negative reviews

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Rated 5 out of 5 stars

I had the best service ever from Oliver, London Victoria store

I had the best service ever, in Clarks London Victoria Street store, from a young lovely lad, Oliver.
His patience, excellent manner and customers oriented approach and treatment was second to none. His ability to make a customer, leave happy is second to none.
I would suggest Oliver promoting to a Managerial, leading post for coaching and directing staff where they need to be.
Antonia

22 July 2024
Unprompted review
Rated 5 out of 5 stars

I went into Clark’s in Victoria and…

I went into Clark’s in Victoria and Murshada was very helpful with finding the shoe I was looking for, she found the pair of shoes for me instantly and was so lovely and made shoe shopping too easy. Thankyou Murshada!

20 July 2024
Unprompted review
Rated 5 out of 5 stars

Victor in Victoria…

I visited the Clarke's located Victoria UK while on vacation. I was helped by Victor. He was very helpful and kind. Loved our conversation. I really appreciated the fast and quick service. Definitely will visit this store again when I'm in town. Thank you Victor for being a great ambassador. From your friend in the US, Eric.

8 July 2024
Unprompted review
Rated 5 out of 5 stars

Very helpful staff

Andrew was very helpful in getting me different pairs to try on but was also not pushy when I wanted to look at a few other options in different places. I ended going back on another day and buying shoes from Clarks and am very happy with them.

30 June 2024
Unprompted review
Rated 5 out of 5 stars

Large shoes

I went to the Victoria Street branch of Clarks. I have large feet and always have problems finding shoes that fit. Andrew helped me and spent extra time finding the right size shoes in the back store. I ended up buying two pairs. Very pleased with them.

27 May 2024
Unprompted review
Rated 5 out of 5 stars

This was at the Victoria Branch

This was at the Victoria Branch. Sophie was incredibly helpful and kind - we bonded over both of us recently getting kittens! She was lovely throughout, and she should be getting caternity leave!

20 June 2024
Unprompted review
Rated 5 out of 5 stars

My experience at Clarks

My experience at Clarks, London Victoria St, was great. Victor, the sales assistant, was very welcoming and knowledgeable. With his patience I was able to try on and purchase both pairs of shoes that I came for.
Thank you Victor.

14 June 2024
Unprompted review
Rated 5 out of 5 stars

Sophie, the best in the trade

I attended the Victoria store about 10 minutes before it was due to close but the service I received made me feel like the first customer of the day! Sophie spoke me through a range of styles asking me questions, such as which event I was purchasing for, to help me select the correct shoe. My shoe was sadly available in size but Sophie saved the day by ordering shoes online to arrive to the store for me to try on. This level of service convenienced me to buy 2 pairs of shoes. Sophie showcases all that is Clarks and is a credit to this great company.

11 June 2024
Unprompted review
Rated 5 out of 5 stars

I was just buying a shoes

I was just buying a shoes, and being served by Victor, who was really helpful and fast to give me the right side of the shoes what I bought.

Definitely really good costumer service he did, I recommend to everbody if ypu come to Clarks around Victoria

11 June 2024
Unprompted review
Rated 5 out of 5 stars

Great advice and great shoes

When I visited this branch I received excellent advice from Andrew on the pros and cons of various shoes (I have wide feet and often find it difficult to find shoes that fit well). I bought several different pairs and am very pleased with them. For men with wide feet, I recommend Clark's H fitting: not all of Clarks shoes come in that width, but I found they do enough different styles in an H fitting to meet all my needs.

27 May 2024
Unprompted review
Rated 5 out of 5 stars

Great experience with the service…

Great experience with the service provided by the executives. Particularly victor is a very helpful and a good person who suggested a good pair of shoes to me which one I bought together with another one which is suggested by my friend.

2 June 2024
Unprompted review

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