I had the best service ever, in Clarks London Victoria Street store, from a young lovely lad, Oliver. His patience, excellent manner and customers oriented approach and treatment was second to non... See more
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I visited the Clarke's located Victoria UK while on vacation. I was helped by Victor. He was very helpful and kind. Loved our conversation. I really appreciated the fast and quick service. Definitely... See more
My wife's shoes suddenly fell apart when we got of the train at Green Park, she walked barefoot and muddy to the Clarks store on Victoria St. Victor came to her aid supplied paper towels to clean he... See more
Andrew was very helpful in getting me different pairs to try on but was also not pushy when I wanted to look at a few other options in different places. I ended going back on another day and buying sh... See more
Company details
- #85 of 214 best companies in Shoe shop
- #19 of 34 best companies in Boot Shop
- #3 of 11 best companies in Shoe Factory
Written by the company
At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.
Contact info
149 Victoria Street, SW1E 5NH, London, London, United Kingdom
- 02078345844
Replied to 98% of negative reviews
Typically replies within 48 hours
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Victor was our sales representative and…
Victor was our sales representative and he provided us with Excellent service ! It was a wonderful experience! Thanks Victor
I had the best service ever from Oliver, London Victoria store
I had the best service ever, in Clarks London Victoria Street store, from a young lovely lad, Oliver.
His patience, excellent manner and customers oriented approach and treatment was second to none. His ability to make a customer, leave happy is second to none.
I would suggest Oliver promoting to a Managerial, leading post for coaching and directing staff where they need to be.
Antonia
I went into Clark’s in Victoria and…
I went into Clark’s in Victoria and Murshada was very helpful with finding the shoe I was looking for, she found the pair of shoes for me instantly and was so lovely and made shoe shopping too easy. Thankyou Murshada!
Super helpful
So was super helpful and went above and beyond to provide an excellent customer experience
Clarks at London Victoria
Sunday July 14, 2024, p.m.
Víctor was kind and helpful. Excellent shopping experience.
Thanks,
Marcelo
Victor was very helpful and considerate…
Victor was very helpful and considerate Buying shoes from Clark's was a lovely experience.
Victor in Victoria…
I visited the Clarke's located Victoria UK while on vacation. I was helped by Victor. He was very helpful and kind. Loved our conversation. I really appreciated the fast and quick service. Definitely will visit this store again when I'm in town. Thank you Victor for being a great ambassador. From your friend in the US, Eric.
Andrew was accommodating and even…
Andrew was accommodating and even showed me a pair of trainers which were not on the shelves and I ended up buying them. Thank you Andrew.
Victor was great!
Very helpful staff
Andrew was very helpful in getting me different pairs to try on but was also not pushy when I wanted to look at a few other options in different places. I ended going back on another day and buying shoes from Clarks and am very happy with them.
Large shoes
I went to the Victoria Street branch of Clarks. I have large feet and always have problems finding shoes that fit. Andrew helped me and spent extra time finding the right size shoes in the back store. I ended up buying two pairs. Very pleased with them.
My 5 stars are not only for the shoes…
My 5 stars are not only for the shoes I purchased but in particular I want to mentioned the staff Victori and Sophie. Victor very welcoming and Sophie very professional and kind.
This was at the Victoria Branch
This was at the Victoria Branch. Sophie was incredibly helpful and kind - we bonded over both of us recently getting kittens! She was lovely throughout, and she should be getting caternity leave!
My experience at Clarks
My experience at Clarks, London Victoria St, was great. Victor, the sales assistant, was very welcoming and knowledgeable. With his patience I was able to try on and purchase both pairs of shoes that I came for.
Thank you Victor.
Sophie, the best in the trade
I attended the Victoria store about 10 minutes before it was due to close but the service I received made me feel like the first customer of the day! Sophie spoke me through a range of styles asking me questions, such as which event I was purchasing for, to help me select the correct shoe. My shoe was sadly available in size but Sophie saved the day by ordering shoes online to arrive to the store for me to try on. This level of service convenienced me to buy 2 pairs of shoes. Sophie showcases all that is Clarks and is a credit to this great company.
I was just buying a shoes
I was just buying a shoes, and being served by Victor, who was really helpful and fast to give me the right side of the shoes what I bought.
Definitely really good costumer service he did, I recommend to everbody if ypu come to Clarks around Victoria
Great advice and great shoes
When I visited this branch I received excellent advice from Andrew on the pros and cons of various shoes (I have wide feet and often find it difficult to find shoes that fit well). I bought several different pairs and am very pleased with them. For men with wide feet, I recommend Clark's H fitting: not all of Clarks shoes come in that width, but I found they do enough different styles in an H fitting to meet all my needs.
Great experience with the service…
Great experience with the service provided by the executives. Particularly victor is a very helpful and a good person who suggested a good pair of shoes to me which one I bought together with another one which is suggested by my friend.
Victor in London Victoria store is…
Victor in London Victoria store is really helpful and friendly. He made the whole shopping experience an amazing one. Thank you!
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