The staff that attended to us was nice and patient. I came with my two kids and wanted to but same shoe for both. Unfortunately, the shoe we wanted to buy didn't fit my older child because she's got a... See more
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Helpful staff, store was very busy with people buying school shoes but we were still seen very quickly for measuring and weren’t rushed into choosing. The manager was running the queue very effective... See more
Ordering process was easy, shoes are a good fit and good quality. Bit disappointed that they were a couple of days later than I was told to expect them but fortunately didn’t order them for a specifi... See more
Clarks in Staines was fully prepared for the back to school rush, with someone to greet you and advise on waiting time and extra staff on hand to make sure wait time was only around 15 minutes. Charl... See more
Company details
- #87 of 215 best companies in Shoe shop
- #20 of 35 best companies in Boot Shop
- #3 of 11 best companies in Shoe Factory
Written by the company
At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.
Contact info
34 Elmsleigh Centre, TW18 4QB, Staines, Surrey, United Kingdom
- 01784459385
4.6
Excellent
22 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 48 hours
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Helpful staff
Helpful staff, store was very busy with people buying school shoes but we were still seen very quickly for measuring and weren’t rushed into choosing. The manager was running the queue very effectively. Our assistant Harvey was very nice and helpful.
15 August 2024
Unprompted review
Amazing customer service
Amazing customer service, loved all recommendations by the worker Macy!$
7 May 2024
Unprompted review
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