a big thank you to Caroline in Trowbridge store on 3rd September for helping my son have his feet measured and choose shoes- she was very patient and answered all of his questions....I also picked up.... See more
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My 11-year-old son and I went to Clarks in Trowbridge today. Within a minute of entering the shop we were greeted with a warm and friendly smile by Ishika who measured my 11 sons feet and found... See more
Daisy was very helpful at the Trowbridge branch of Clarks. She was very patient with us as we went through a number of different shoe types entailing numerous trips to the store room to check for size... See more
I had a great experience with Sam at Clarks in Trowbridge. I wanted to get my toddlers feet measured and had attempted this at home with no success. Sam's calm and friendly presence put my toddler at... See more
Company details
- #86 of 215 best companies in Shoe shop
- #21 of 35 best companies in Boot Shop
- #3 of 11 best companies in Shoe Factory
Written by the company
At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.
Contact info
47 Fore Street, BA14 8EJ, Trowbridge, Wiltshire, United Kingdom
- 01225752416
Replied to 97% of negative reviews
Typically replies within 48 hours
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Sam very helpful
Helpful and very chatty
Sam was very helpful and friendly
Very helpful and friendly staff
Very helpful and friendly staff, great customer service.
I find getting a good fit very tricky but Becca was really helpful and attentive and helped me find the perfect fit.
Fantastic friendly team providing great service
Sam S was fantastic with my little girl. She has quite narrow feet and they really took the time to make sure she found some shoes that she both loved but also fitted properly.
Their service was second to none and I would have no hesitation recommending this store.
Friendly staff and great service
Friendly staff and great service, very good with the kids in getting their feet sized
First class experience
Popped in to buy our grandson his first walking shoes and were looked after by Immy. Perfect experience and in a town where shops are scarce I cam only encourage the folks of Trowbridge to use it. We are lifelong Clarks customers when it comes to the children. Thank you Immy
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