Clarks - Walthamstow Reviews 44

TrustScore 4.5 out of 5

4.7

36 Selbourne Walk, E17 7JR Walthamstow, London, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Viktoria in Walthamstow did a brilliant job when we bought our son’s first school shoes. She was endlessly patient when the shop was packed with far more customers than staff, and she was clearly know... See more

Rated 5 out of 5 stars

Had an excellent experience at Clark’s in selbourne walk in Walthamstow. It was busy ( before the school year starts) but the wait wasn’t long. The staff are organised and polite. I was served by Wi... See more

Rated 5 out of 5 stars

Amazing Customer Service feel really relaxed when I come here specially I’m a mum with the two special children. I don’t have a time for myself but the manager Nina she’s always give me time to look a... See more

Rated 5 out of 5 stars

I hate shoe shopping - the faff of taking shoes off and on but the customer service in the Walthamstow store of Clark’s makes this experience more joyful. The staff are SO helpful and greet everyone... See more


Company details

  1. #87 of 215 best companies in Shoe shop
  2. #20 of 35 best companies in Boot Shop
  3. #3 of 11 best companies in Shoe Factory

Written by the company

At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.


Contact info

  • 36 Selbourne Walk, E17 7JR, Walthamstow, London, United Kingdom

  • 02085203715

4.7

Excellent

TrustScore 4.5 out of 5

44 reviews

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Replied to 98% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Lovely service provided by Maariya

Needed to buy school shoes for my little one and Maariya served me and she was very helpful and kind and made my experience wonderful! My kid loved the shoes she picked out and recommended for us. Keep up the great work!

25 August 2024
Unprompted review
Rated 5 out of 5 stars

Walthamstow branch

Walthamstow branch, we were served by Hajrah, who was very polite whilst helping my 8 year old choose some new school shoes.

23 August 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding young girl

I recently had the pleasure of being assisted by a young girl named laibah during my visit to Clarks.I am writing to express my gratitude for the exceptional service she provided.

From the moment I entered the store, Laibah demonstrated a kind and welcoming demeanor, which immediately made me feel comfortable. Her friendly nature was evident throughout our interaction, and she went above and beyond to ensure that my experience was pleasant and satisfying.

Laibah's assistance was instrumental in helping me decide which pair of shoes to purchase. She offered valuable insights and patiently addressed all my questions, providing recommendations that were both thoughtful and informed. Her lovely attitude and genuine enthusiasm for her role made the entire process enjoyable.

I sincerely appreciated Laibah's help and am thankful for the positive experience she facilitated. Her professionalism and dedication to customer satisfaction are commendable, and I would not hesitate to seek her assistance again in the future.

Thank you, Laibah, for your outstanding service.

20 August 2024
Unprompted review
Rated 4 out of 5 stars

Visited Walthamstow branch and was…

Visited Walthamstow branch and was surprised that they had available stock. My mother is a size 8 wide.
The sales assistant, Amiya, was pleasantly patient as I was shopping with my frail mother. We spent nearly half an hour looking for shoes, which we bought.

15 August 2024
Unprompted review
Rated 5 out of 5 stars

Lina was very helpful

Lina from the Walthamstow branch was very helpful. She took her time and gave my daughter comfortable school shoes.

3 August 2024
Unprompted review
Rated 5 out of 5 stars

We visited the store in Walthamstow

We visited the store in Walthamstow. We were served by Viktoria. She provided an amazing service. She went above and beyond to help us. All done with a positive attitude and with a beautiful smile. As we left my 11 year old son commented ‘that lady was very nice’.

15 July 2024
Unprompted review
Rated 5 out of 5 stars

Esi was very attentive

Esi was very attentive
Went out of her way to make sure I was satisfied with the outcome
Very happy with her service
Thank you Hajrah Babita and Lina also!

6 July 2024
Unprompted review
Rated 5 out of 5 stars

First shoes

Victoria at the Walthamstow branch was excellent. Very helpful and made buying my sons first shoes a lovely experience

3 July 2024
Unprompted review
Rated 5 out of 5 stars

Amazing Customer Service feel really…

Amazing Customer Service feel really relaxed when I come here specially I’m a mum with the two special children. I don’t have a time for myself but the manager Nina she’s always give me time to look around. Try too many shoes if I like it and finally Nice sandals, thank you again, Clarks

17 June 2024
Unprompted review
Rated 5 out of 5 stars

Great recent visit to Clarks in…

Great recent visit to Clarks in Walthamstow. Viktoria measured my daughters feet and was very helpful as my daughter did not want them measured!
A great service, shoes that fit well and a happy toddler! Thank you!

3 June 2024
Unprompted review
Rated 5 out of 5 stars

Very helpful and friendly

Very helpful, friendly service from Babita with my two girls today. She helped find a way for a hand me down pair of shoes to fit one of them (insoles) instead of doing the hard sell on a new pair which was much appreciated when I also have to buy sandals for them both!

6 May 2024
Unprompted review

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