Viktoria in Walthamstow did a brilliant job when we bought our son’s first school shoes. She was endlessly patient when the shop was packed with far more customers than staff, and she was clearly know... See more
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Had an excellent experience at Clark’s in selbourne walk in Walthamstow. It was busy ( before the school year starts) but the wait wasn’t long. The staff are organised and polite. I was served by Wi... See more
Amazing Customer Service feel really relaxed when I come here specially I’m a mum with the two special children. I don’t have a time for myself but the manager Nina she’s always give me time to look a... See more
I hate shoe shopping - the faff of taking shoes off and on but the customer service in the Walthamstow store of Clark’s makes this experience more joyful. The staff are SO helpful and greet everyone... See more
Company details
- #87 of 215 best companies in Shoe shop
- #20 of 35 best companies in Boot Shop
- #3 of 11 best companies in Shoe Factory
Written by the company
At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.
Contact info
36 Selbourne Walk, E17 7JR, Walthamstow, London, United Kingdom
- 02085203715
Asks customers to review
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Replied to 98% of negative reviews
Typically replies within 48 hours
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Get experience getting school shoes…
Get experience getting school shoes today for 2 picky children. Hajrah was super patient and both children found shoes they liked that fit.
Babita in Walthamstow helped me find my…
Babita in Walthamstow helped me find my twins’ first shoes recently and was brilliant - really informed, kind and patient with my toddlers.
Lovely service provided by Maariya
Needed to buy school shoes for my little one and Maariya served me and she was very helpful and kind and made my experience wonderful! My kid loved the shoes she picked out and recommended for us. Keep up the great work!
Great service from Bebita in…
Great service from Bebita in Walthamstow, she was great with my two girls, sorting us out with trainers and school shoes.
Walthamstow branch
Walthamstow branch, we were served by Hajrah, who was very polite whilst helping my 8 year old choose some new school shoes.
Amazing service from Ruby!
Came in to buy school shoes for my daughter. 10/10 service from Ruby, she was extremely helpful and provided us with great service. Keep up the amazing work!
Outstanding young girl
I recently had the pleasure of being assisted by a young girl named laibah during my visit to Clarks.I am writing to express my gratitude for the exceptional service she provided.
From the moment I entered the store, Laibah demonstrated a kind and welcoming demeanor, which immediately made me feel comfortable. Her friendly nature was evident throughout our interaction, and she went above and beyond to ensure that my experience was pleasant and satisfying.
Laibah's assistance was instrumental in helping me decide which pair of shoes to purchase. She offered valuable insights and patiently addressed all my questions, providing recommendations that were both thoughtful and informed. Her lovely attitude and genuine enthusiasm for her role made the entire process enjoyable.
I sincerely appreciated Laibah's help and am thankful for the positive experience she facilitated. Her professionalism and dedication to customer satisfaction are commendable, and I would not hesitate to seek her assistance again in the future.
Thank you, Laibah, for your outstanding service.
Visited Walthamstow branch and was…
Visited Walthamstow branch and was surprised that they had available stock. My mother is a size 8 wide.
The sales assistant, Amiya, was pleasantly patient as I was shopping with my frail mother. We spent nearly half an hour looking for shoes, which we bought.
Line was superstar
Line was superstar. She swiftly took size of my kids shoes and promptly got items from storeroom.
Excellent shoe fitting experience
Lina checked my 8 and 3 year old daughters’ shoe sizes and helped them to choose shoes for school / nursery. She was friendly and patient with the girls.
Lina was very helpful
Lina from the Walthamstow branch was very helpful. She took her time and gave my daughter comfortable school shoes.
Really good measuring and school shoe…
Really good measuring and school shoe fitting with Kai and his manager in Walthamstow Mall this morning. Mum and kids both very happy with the school shoes and the fit :)
Victoria was great!
Victoria was fast, polite, and very efficient. What else would you need?
Visited the Walthamstow branch and the…
Visited the Walthamstow branch and the staff were just brilliant. So kind, so helpful and just great people. Thanks so much to Ruby A for making the experience so lovely. Highly recommend to anyone in the area!!!
We visited the store in Walthamstow
We visited the store in Walthamstow. We were served by Viktoria. She provided an amazing service. She went above and beyond to help us. All done with a positive attitude and with a beautiful smile. As we left my 11 year old son commented ‘that lady was very nice’.
Esi was very attentive
Esi was very attentive
Went out of her way to make sure I was satisfied with the outcome
Very happy with her service
Thank you Hajrah Babita and Lina also!
First shoes
Victoria at the Walthamstow branch was excellent. Very helpful and made buying my sons first shoes a lovely experience
Amazing Customer Service feel really…
Amazing Customer Service feel really relaxed when I come here specially I’m a mum with the two special children. I don’t have a time for myself but the manager Nina she’s always give me time to look around. Try too many shoes if I like it and finally Nice sandals, thank you again, Clarks
Great recent visit to Clarks in…
Great recent visit to Clarks in Walthamstow. Viktoria measured my daughters feet and was very helpful as my daughter did not want them measured!
A great service, shoes that fit well and a happy toddler! Thank you!
Very helpful and friendly
Very helpful, friendly service from Babita with my two girls today. She helped find a way for a hand me down pair of shoes to fit one of them (insoles) instead of doing the hard sell on a new pair which was much appreciated when I also have to buy sandals for them both!
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