Clarks - Wolverhampton Reviews 283

TrustScore 5 out of 5

4.9

29 Dudley Street, WV1 3ER Wolverhampton, West Midlands, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

Wanted to buy my daughter some new school shoes Great customer service, just didn’t have the size we needed so will have to order online

Rated 5 out of 5 stars

I had a great experience collecting my item from the Wolverhampton store, thanks to Tina. She was really friendly and polite, making the whole process quick and easy. She also suggested some real... See more

Rated 5 out of 5 stars

Visited the Clarks Store in Wolverhampton. Only needed some shoelaces. Served by Tina, who was extremely friendly and knowledgeable. Managed to get some shoe conditioning cream too, which was demonstr... See more


Company details

  1. #85 of 214 best companies in Shoe shop
  2. #21 of 35 best companies in Boot Shop
  3. #3 of 11 best companies in Shoe Factory

Written by the company

At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.


Contact info

  • 29 Dudley Street, WV1 3ER, Wolverhampton, West Midlands, United Kingdom

  • 01902713654

4.9

Excellent

TrustScore 5 out of 5

283 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 98% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Elly worked her magic with my 2 year…

Elly worked her magic with my 2 year old to make the fitting process an enjoyable one (which is nothing short of a miracle with a headstrong toddler). She took time and care and went above an beyond to find us appropriate shoes for his needs whilst sourcing the most affordable option. Thank you Elly!

12 September 2025
Unprompted review
Rated 5 out of 5 stars

Great service by Cassius

We were assisted by a lovely young man called Cassius at the Wolverhampton branch and he was absolutely brilliant with my twin girls. The twins changed their minds about their school shoes and sizes multiple times and he was so patient and accommodating. He complied with their requests with a genuine smile, he never looked impatient or exasperated. He helped them pick the perfect fit and made recommendations on aftercare products. The girls love their new Clarks shoes. I would recommend them to any parent.

31 August 2025
Unprompted review
Rated 5 out of 5 stars

Friendly and knowledgeable

Tas was friendly and knowledgeable. She measured my son’s feet professionally and quickly.

Good range of shoes in the store. We did not feel rushed at any point.

A really positive experience. Thank you!

10 September 2025
Unprompted review
Rated 5 out of 5 stars

Thanks to Tina at Clarks Wolverhampton

Thanks to Tina at Clarks Wolverhampton. We had my toddler’s feet measured and bought some new shoes. Tina was so helpful and lovely with my little girl. Really pleased with our experience and purchase. Thank you Tina!

6 September 2025
Unprompted review
Rated 5 out of 5 stars

Thank you Sami!

A huge thank you to Sami for exceptional customer service whilst fitting school shoes for my son who wears insoles. Sami used her experience and knowledge which helped guide me to make the correct decision on the type of shoe and fit for my son. Thank you Sami!

29 August 2025
Unprompted review
Rated 5 out of 5 stars

Excellent experience in Wolves store

We were served by Raj in the Wolverhampton store. She was the most helpful shop assistant I've been served by for a long time. She helped my son find the perfect school shoes. Even my son said afterwards "she was really helpful"!

31 August 2025
Unprompted review
Rated 5 out of 5 stars

Stress free shopping!

Tina at the Wolverhampton store was amazing, she made what is usually a stressful experience stress free - a minor miracle with an autistic child! She was patient, understanding and seemed completely unphased as our 7 year old decided to test the durability of Clarkes shoes by dancing his way up and down the shop! In and out with a pair of shoes and trainers with no fuss or meltdowns - an absolute, but welcome rarity for us!

27 August 2025
Unprompted review
Rated 5 out of 5 stars

so nice!!

Was so nice and helpful!!! Will definitely be coming back. Maja’s service was amazing!!

1 September 2025
Unprompted review
Rated 5 out of 5 stars

I felt valued and I enjoyed the…

I felt valued and I enjoyed the efficiency as the service was so smooth. I got a ticket as I walked in and went upstairs where I found Jeff waiting for me. He was very polite and demonstrated his knowledge at the job. He was helpful and got me what I needed and reassured me that I could bring the pair back within 28 days if they were not the right size. Thank you for a wonderful service Team Wolverhampton branch

31 August 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service at Wolverhampton

Visited the Wolverhampton store and was served by Josh. I asked to get my feet measured as I was struggling to get comfortable shoes and Josh was so friendly and polite. He made the trip into Clark’s during a busy period with school fittings a really enjoyable experience. I would definitely visit the store again. Thanks Josh!

29 August 2025
Unprompted review
Rated 5 out of 5 stars

Friendly experience for my son to get…

Friendly experience for my son to get shoes for school. We came early for our appointment but was seen to sooner. We were served by Joshua BP who was friendly and patient with my son to help decide. Fortunately he didn’t overwhelm us with too much choice it made the process smooth and quick.

27 August 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look