I had a great visit to Clarks in Worcester Park where I was served by Karen. She was excellent. First and foremost she remembered me from my last visit which was not recent! She recalled what I did fo... See more
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I came in with a very busy toddler. I was super worried about how his measuring and shoe purchasing would go. I was greeting by Terry when I came in. Super warm and welcoming. Then I went on and was m... See more
We have seen Karen at the Worcester Park store a couple of times, she is brilliant! Helpful, efficient, and friendly. She is great with my 8 year old daughter and also my younger autistic son who does... See more
Very rude and uncultured staff. I was served by Terry at Worcester park clarks he spoke rudely making racist remarks.
Company replied
Company details
- #87 of 215 best companies in Shoe shop
- #20 of 35 best companies in Boot Shop
- #3 of 11 best companies in Shoe Factory
Written by the company
At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.
Contact info
142/144 Central Road, KT4 8HH, Worcester Park, London, United Kingdom
- 02083370900
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 48 hours
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Really excellent service from Amy on…
Really excellent service from Amy on the Worcester Park store. She helped me track down the last pair of a style of shoes I wanted in the country! I'll be back when it's time to buy winter boots!
Lovely sandals, needed to exchange one pair
Hello, I was served by a lovely lady called Amy at Worcester Park. She helped measure my son and sold us two pairs of sandals. Unfortunately one pair was too big and he kept falling over. The team in Clapham Junction swapped them for a smaller pair though and he loves the dinosaurs so much!

Reply from Clarks - Worcester Park
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