Ordered three pairs of kid's shoes online, none of them fit so I filled in the returns and posted the parcel. The package was delivered on April 23rd but I had no communication about a refund. After 1... See more
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Customer service is very poor. Returns in Ireland - cant get through to the customer service, tried to return one of my items through the website, it does not like my eircode despite using it for deli... See more
I went into the Clarks store in Mahon point in Cork. One staff member called Eleanora stood out. The knowledge she has is unbelievable. I could have easily ordered online but instead I prefer trave... See more
We visited your Liffey Valley store today to buy shoes for one of our children. The service we were met with was exceptional. Katie wasn’t at all phased with our three young children barraging her wit... See more
2.4
Poor
42 reviews
Hasn’t replied to negative reviews
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Absolutely appalling customer service
My order was scheduled to arrive on the 6th of January, it is still not here over a week later. The contact number is conveniently not working and there is still have not reply to my email. Absolutely disgusting customer service. If you cannot continue to provide a fair business during the pandemic you should not continue to sell any items promising this, it is dishonest, misleading and criminal for a company of your size and reputation to do so.
15 January 2021
Unprompted review
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