The express ordering is great, but I was on hold for 30 minutes waiting for someone to speak with me regarding my back order that sucks, and never spoke with anyone. 4/28/26 Thank you the update, it’... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Classic industries has the parts for classic cars and shipment is within 1 day of ordering parts. Parts are packaged so they do not get damaged, and if they do, it's due to rough handling by shipping... See more
Company replied
One of the top things for me is that the shipping is calculated up front when you order. A lot of places have you place the order and then email you with shipping. Good prices, fast shipping, easy to... See more
Company replied
Outstanding support, respectful, knowledgeable and caring about your project folks! Great price, keep you totally up on what and where your order is and it’s packaged and shipped with care, fast! The... See more
Company replied
Company details
About Classic Industries
Written by the company
At Classic Industries, we are dedicated to providing top-tier restoration and performance parts for a wide range of classic cars and trucks. Our extensive inventory caters to enthusiasts and professionals alike, offering the highest quality components for iconic American muscle cars and trucks, including Camaros, Firebirds, Mustangs, C10s, Blazers, Chargers, Challengers, Barracudas, Novas, Impalas, F100s, F150s, Buick Regals, Bel Airs, Corvettes, and many more.
With a passion for excellence and a commitment to customer satisfaction, Classic Industries is your go-to source for the parts you need to restore and customize your classic ride. From authentic restoration parts to performance and restyling upgrades, our products are sure to be what you need to get the job done right.
Our knowledgeable team of experts is always ready to assist you in finding the right parts for your project, ensuring the best possible results. Whether you're bringing a beloved classic back to life or upgrading your muscle car to new heights of performance, Classic Industries is here to help bring your vision to reality.
With a passion for excellence and a commitment to customer satisfaction, Classic Industries is your go-to source for the parts you need to restore and customize your classic ride. From authentic restoration parts to performance and restyling upgrades, our products are sure to be what you need to get the job done right.
Our knowledgeable team of experts is always ready to assist you in finding the right parts for your project, ensuring the best possible results. Whether you're bringing a beloved classic back to life or upgrading your muscle car to new heights of performance, Classic Industries is here to help bring your vision to reality.
Contact info
Gothard Street 18460, 92648, Huntington Beach, United States
- classicindustries.com
4.3
Excellent
47K reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Classic Industries
Hello Sara,
We appreciate your positive feedback! We are so happy the parts always fit and arrive quickly for you. Thank you for letting us know!
Sincerely,
Robert Simpson
Customer Care Specialist
All of the parts have been great…
All of the parts have been great quality and fit like the original ones. and ordering from the magazine was easy. And their inventory of parts for my 71 road runner is amazing. Would recommend classic industries.to any on restoring a car
4 April 2026
Reply from Classic Industries
Hello Jay,
We're happy to hear that the parts were great quality and fit like the originals. It's great to know that ordering from the magazine was easy and that we have an amazing inventory of parts for your 71 road runner. We appreciate your recommendation!
Sincerely,
Robert Simpson
Customer Care Specialist
Have purchased two (2) metering check…
Have purchased two (2) metering check valve and both leaked badly from the rear rubber plug. The check valves also work opposite of each other so one is wrong. Have been out of country but will call customer service to work out return process.
7 April 2026
Reply from Classic Industries
Hello Bill,
We appreciate your feedback and apologize the metering check valves leaked and didn't function as expected. We want to ensure you have a positive experience. Please contact customer service when it's convenient for you; we'll determine how to assist with the return process.
Sincerely,
Robert Simpson
Customer Care Specialist
Reply from Classic Industries
Hello Robert,
We appreciate you sharing your positive experience with us. We are so glad to hear that our team was helpful and provided good service!
Sincerely,
Robert Simpson
Customer Care Specialist
Exactly what I ordered
Exactly what I ordered. On-time delivery. A great place to get the parts you need.
7 April 2026
Reply from Classic Industries
Hello Brian,
We're happy to hear that you received exactly what you ordered with on-time delivery! We appreciate you considering us a great place for parts.
Sincerely,
Robert Simpson
Customer Care Specialist
Never answered the phone
Never answered the phone. On hold 3 times over 10 min each time.
Ordered from jegs .less then 2 mins .ordered and done under 4 min
5 May 2026
Unprompted review
Reply from Classic Industries
Hello Ray,
We appreciate you bringing this to our attention. We're sorry you experienced difficulty reaching us and that placing your order with us was not seamless. We'll review our support system to improve our response times.
Sincerely,
Robert Simpson
Customer Care Specialist
Reply from Classic Industries
Hello Shawn,
We appreciate the positive feedback! We are so glad you were happy with the quality and the quick, easy shipping. Thank you!
Sincerely,
Robert Simpson
Customer Care Specialist
They made a wrong right on there own…
They made a wrong right on there own without me having to ask...good deal correcting a part order thank you
7 April 2026
Reply from Classic Industries
Hello James,
We're happy to hear that we could resolve the part order issue proactively. We appreciate your positive feedback and are glad we could provide a good experience.
Sincerely,
Robert Simpson
Customer Care Specialist
The part received was not like the…
The part received was not like the factory park as stated
7 April 2026
Reply from Classic Industries
Hello Joseph,
We regret that the part you received was not as expected. Thanks for your feedback and for your business.
Sincerely,
Robert Simpson
Customer Care Specialist
Reply from Classic Industries
Hello Greg,
We appreciate your feedback, and thank you for your business!
Sincerely,
Robert Simpson
Customer Care Specialist
Over all great expérience
Good Price,very good communication & fast service.thank you very much.
1 April 2026
Reply from Classic Industries
Hello Luc,
We're happy to hear that you received fast service and that you were satisfied with the good price and very good communication. Thank you very much for your feedback!
Sincerely,
Robert Simpson
Customer Care Specialist
Purchased a high dollar part
Purchased a high dollar part. Then changed my mind about spending that much. I called and stopped the order before it was shipped. All worked out well with help from within.
7 April 2026
Reply from Classic Industries
Hello Daniel,
We appreciate you taking the time to share your experience. We're happy to hear that we could assist you with your order change before it shipped. Thank you for your feedback.
Sincerely,
Robert Simpson
Customer Care Specialist
Reply from Classic Industries
Hello Louie,
Thank you for your feedback. We're happy to hear that the CI Team is very knowledgeable!
Sincerely,
Robert Simpson
Customer Care Specialist
cheap crap
cheap, but overpriced,china made crap that does not work, fit, or missing parts...6 hours to mount steering wheel... horn problems , had to use a remote horn button,,, or it honks when you turn. pure crap,,, i wish to not buy anything from you again...
4 April 2026
Reply from Classic Industries
Hello Robert,
We appreciate your feedback and are sorry the product did not meet your expectations. We understand you're dissatisfied with the quality, fit, missing parts, and difficulty installing the steering wheel, including the horn issue. If you would like assistance with this part, please feel free to contact customer service at 800.854.1280, and we'll be happy to help you.
Sincerely,
Robert Simpson
Customer Care Specialist
Fast and accurate in all ways
7 April 2026
Reply from Classic Industries
Hello John,
We are happy to hear that your experience was fast and accurate. Thank you for your positive feedback; we appreciate it.
Sincerely,
Robert Simpson
Customer Care Specialist
Reply from Classic Industries
Hello Jason,
We appreciate you taking the time to share your positive experience. We're happy to hear that our phone service is helpful for you!
Sincerely,
Robert Simpson
Customer Care Specialist
1959 Impala Honest Review
Classic Industries carries so many of the parts that I need for the restoration of my 1959 Chevy Impala 4 door hardtop, a relatively rare vehicle. I have purchased many $$$ worth of parts for the engine, body, trim, suspension, and on and on, from these folks, and the delivery has been timely, with notifications about back orders and availability. I will continue to purchase parts from Classic Industries, as my project evolves. NO, this review was NOT AI generated, as I am a very satisfied customer!
Phil in Florida
5 May 2026
Reply from Classic Industries
Hello Phil,
We appreciate you taking the time to share your experience. It's great to hear that we've been able to provide the parts you need for your rare 1959 Chevy Impala restoration. We're happy our timely delivery and notifications have been helpful, and we look forward to assisting you as your project progresses.
Sincerely,
Robert Simpson
Customer Care Specialist
Service at the facility is very slow…
Service at the facility is very slow needs much improvement.
I drove 150 miles to pick up important parts that had to be delivered to Mexico the next day when I opened the box to check the parts 5 out of 6 pieces were missing very bad. The price of many items are ridiculously expensive a plastic 3 piece spoiler was over $300 dollars not exceptable , if you’re rich no problem but if your not it’s going to hurt 😕😕.
7 April 2026
Reply from Classic Industries
Hello Ignacio,
Thank you for bringing this to our attention. Customer satisfaction is the highest priority at Classic Industries. We are very sorry that you had a long wait in our retail showroom. In the future, you may wish to use our phone in Will Call Service. It's a much more efficient and effective way to obtain those must-have parts for your muscle car. By copying and pasting this link, you can learn how our Will Call works: https://help.classicindustries.com/en/does-classic-industries-offer-will-call-pick-ups-for-expedited-showroom-service.
We appreciate your business and hope you've been otherwise satisfied with your orders. If there's anything else we can help you with, please don't hesitate to contact us directly. You can reach us at reviews@classicindustries.com or 800-854-1280 during regular business hours.
Sincerely,
Robert Simpson
Customer Care Specialist
Store customer service is NOT good
Store customer service is NOT good! Waiting almost 2 hrs to buy parts?!
Customer service on phone is usually NOT cordial, friendly or professional.
Customer service skills by training is a must!!
6 April 2026
Reply from Classic Industries
Hello Manny,
Thank you for bringing this to our attention. Customer satisfaction is the highest priority at Classic Industries. We are very sorry that you had a long wait in our retail showroom. In the future, you may wish to use our phone in Will Call Service. It's a much more efficient and effective way to obtain those must-have parts for your muscle car. By copying and pasting this link, you can learn how our Will Call works: https://help.classicindustries.com/en/does-classic-industries-offer-will-call-pick-ups-for-expedited-showroom-service.
We appreciate your business and hope you've been otherwise satisfied with your orders. If there's anything else we can help you with, please don't hesitate to contact us directly. You can reach us at reviews@classicindustries.com or 800-854-1280 during regular business hours.
Sincerely,
Robert Simpson
Customer Care Specialist
Always Reliable
I received the part i needed in a timely manner and it was as advertised. I have always had great products from Classic Industries
7 April 2026
Reply from Classic Industries
Hello Mark,
We're happy to hear that you received the part you needed promptly and that it met your expectations. We appreciate your continued trust in our products!
Sincerely,
Robert Simpson
Customer Care Specialist
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.