Classy Nails Reviews 7

TrustScore 3.5 out of 5

3.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Nail salon
  2. Beauty product supplier
  3. Cosmetics shop

Information provided by various external sources

100% genuine nail products from UK's leading brands (CND, Harmony Gelish, Classy Gel) Full Range of Colours plus Starter Kits


Contact info

3.3

Average

TrustScore 3.5 out of 5

7 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

classy nails cheltenham not so classy

The service was quick but not efficient at all, workers were very forceful with their actions, got very close to me in a swarm towering over myself, were not very inclusive due to the fact they were talking and laughing in their own language which I felt was aimed at me. I had brown nails and they chipped after a a few days - not good quality ! Also the price I got charged was not the same as the one addressed at the front of the shop window When they filed my nails they were very aggressive and proceeded to pinch my skin ! Overall my experience in classy nails cheltenham was not what i expected from a top reviewed nail shop and I think I will not be returning until further improvements.

17 August 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant

Lucy and Steven who are the nail artists in Joyful Nails Beaconsfield are amazing. The are professional, caring and second to none in the work that they do.
I had my finger and toe nails polished today. A fantastic job again, so very happy.
Thankyou so much guys.

9 February 2024
Unprompted review
Rated 1 out of 5 stars

Be warned

I am confused at these good reviews . My experience was awful.I had a set of biab nails done on16th December on 23rd they literally started falling off. Having lasted only 1 week . I contacted the nail shop on 27th 1st working day after Christmas. With my bad back I took their offer to attend and get it fixed £35 for 1 week of nails isn't acceptable.
When I got there I was presented with a barrage of repeated questions , somehow trying to lay the blame on me in a passive aggressive Manor.
Why didn't I call sooner ? I explained several times 24th Christmas eve 25th 26th . Etc
Then she started to complain I had coloured my bare nails .I said it was nail gloss to prevent my nails breaking only once the biabs had fallen off . She could see they was glossy ,yes again I explained its nail hardener. I asked her if she was wasting my time because I thought I was going to get them fixed.In the end I got our the chair told her their customer service was terrible. Never been treated so badly.
But don't be fooled by her reply to this review . Let me be clear as I was walking out the door she shouted after me I , 'I was going to do your nails ' . With her rood dismissive attitude I just walked on .
She played a good game though , she was able to upset me enough I left .
I was the looser not her .. be warned

27 December 2023
Unprompted review
Rated 5 out of 5 stars

Excellent Nail Experience

They were friendly and made me feel welcome. I was at a different salon that was cold, inefficient and not welcoming at all. This was 180° in the other direction! Mike was excellent! He listened to what I wanted and I am very pleased with the visit and my nails! I will be back for all future nail appts! Thank you and kudos!

12 July 2023
Unprompted review
Rated 3 out of 5 stars

Acrylic nails and removal

I had some acrylic nails done on the 28th August at Classy Nails. I loved how they had done my nails and I really enjoyed the design and how professionally it was done. However, I had an acrylic removal done on Sunday the 5th September at the same place. The lady that removed the acrylics had managed to cut the lower part of my nails that they usually push back and use the machine to grind it off. Half of my nails have been bleeding and are very sore since yesterday due to the lady having cut into my skin, despite her seeing the blood coming out - she continued to do this. I then had to dip my nails into the Acetone solution which stung like crazy. I’m not happy with how she continuously cut into my skin with the grinding tool and the state of my nails are awful right now.

6 September 2021
Unprompted review
Show reviews in all languages. (7 reviews)

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look