Claverdon Salvage & Spares Ltd Reviews 10

I received a damaged part from this company, contacted them only to be told It was not damaged when they sent it, but there were no broken bits in the packaging though.
4 garages that I have visited regarding the damaged part have all confirmed the exact same reason, the part I got has to be removed from the vehicle from the inside so the clips don't get broken, this part was pried from the vehicle from the exterior and that fact is purely evident, hence the broken clips.
This company splashes their eBay feedback everywhere as a way to get people's trust when everything they list on eBay is only sold outside of eBay, this company uses the excuse that they avoid fee's that way, but the truth is if they sell damaged parts via eBay that get paid for via PayPal, the buyer can get a full refund and this is the real reason for them wanting bank transfers, I am out of pocket with a part that is only fit for the bin.
Please take my advice and AVOID this untrustworthy, dishonest, incompetent company. And if you don't, then make a uncut video of you opening the packages they send and checking the parts because if you discover damage and contact them, they will say that you broke the part. which by the way is not a first for this company. I only purchased from them after reading their feedback and believing it, wow, that was a big mistake!
This company should use the motto I've given them "If it isn't broken, then we fix it until it is"
I put that all this on their Facebook page where they advertise their feedback, and they removed it and blocked me, If that's not an admission of guilt then I don't know what is, and let me stipulate this, I'm not damaging their reputation by telling the truth here, they are damaging their own reputation by selling parts they know are damaged and then blaming any customer who complains, for that damage. My advice, ignore their eBay feedback but keep checking their feedback score to see how many genuine sales they make, and last but not least, if you can't pay via eBay then go elsewhere for your parts, you'll be glad you did. I have given a 1 star review, and they're lucky to even get that, If there was a lower option, I'd have selected that.
As for their last reply stating I no longer needed it and wanted a refund, I needed a unbroken camera and I've had to source that part elsewhere at extra cost, Does this company think they can send out broken parts and not expect any customer to want a refund? I challenge this company to use "PayPal" for all payments and by that, I don't mean "PayPal friends and family" either.

Bought a 5008 back in April, now July! Ill admit I was little apprehensive about buying a damaged salvageable car but spoke to the guys both via messenger and on the phone and decided to do the 2 hr drive down. They let us test drive the car wherever I wanted to go, then spent a good 40mins going over the car. Agreed on the purchase and went to pick the car up a week later. There was a slight issue when we tried to tax it but the guys drove us to the nearest post office and got it sorted there and then. Eve got a free cake!! The car was advertised with 2 keys but on the day of purchase he could only find one of them, agreed that I would get one cut and they would refund the cost which they did the very same day I sent the invoice. Can't thank them enough and absolutely love the car, not a single issue. There actually on the look out for a 3008 for me now too!! Buy with confidence from these guys!! A******* rating!!

Bought a Peugeot 5008 2022 in early June and as promissed will leave a review after 1 month of driving.

Very happy with the purchase. Smooth transaction. Thanks to Kasim for picking up at station and over all information about the car.

Even though i had small issue recently, it was sorted asap and Kasim was helpfull.

Buy with confidence. A+++

Recently purchased an Audi SQ5 from these guys. I’m always a little reserved when purchasing damage repairable vehicles, however the description and photos were very informative and after a visit to their site I decided to purchase the vehicle. Many thanks for a slick transaction.

Great service and great car(s). A very friendly staff (Kasim) picked me up from the station when I was going to pick up my car, Peugeot 3008. Really good car and great service. Highly recommended. Thanks again

As a person who sources parts as a job role I can not recommend the lads at Claverdon enough. I have used them a number of times now and can not fault them
Their Punctuality and quality of service has consistently been second to non which is a credit to Javid who has always made the process easy from start to finish

As serial returning customer there was one instance where I was supplied a faulty part (nothing uncommon in this trade) in this particular case it was an Adblue tank for a Peugeot 3008 which has a very common issue where the AD blue leaks into the circuit board of the pump itself and causes failure. Unfortunately the part supplied had started showing minor symptoms of the same issue starting to occur however upon informing javid he had me a replacement ready within the same hour ready to collect.

Would recommend Claverdon to anybody

Spot on with describing and very responsive and gave a detailed description hope to deal with you again

Customer service was excellent from the offset. This is more than just a salvage breakers company, they have a great understanding of mechanics too, having assisted me with certain problems I was facing with my vehicle. I will certainly be returning with any motoring needs. Highly recommended god bless the hard working staff for there efforts.

Great experience throughout. This company is very professional and did everything they say were going to do . Will be going back to them in the future and will be recommending them to family and friends