Without a doubt the best customer experience i've ever had. I've had some issues with my renovations, but Trudy has been incredibly responsive, helpful and generous throughout. And generally great cra... See more
Company replied
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I really recommend using Claybrook Studio, I called and spoke to a lady at the Shoreditch branch to ask some questions about some tiles. I then placed my order online and contacted customer support f... See more
Company replied
Such an unhappy experience. Ordered the tiles online as shown in stock. Then informed they were not in stock when due for delivery. Given a new stock date. No communication so I contacted them only to... See more
Claybrook Studio - Kings Road branch could not have been more helpful, we ran out of tiles on Thursday and they managed to get 3 to us by Monday morning, thank you Trudy! The Claremont tiles 60x90... See more
Company replied
Company details
Written by the company
We’re design obsessives at Claybook Studio, and thrive working on product with integrity of design and a unique aesthetic; offering beautiful tiles, paint and bathrooms, carefully crafted but at truly excellent prices. We also provide samples of many tiles for free so you can easily choose your favourite, plus the majority of orders are also delivered for free. 📍Shoredtich London, King's Road London & Oxfordshire Studios
Contact info
123 Curtain Road, EC2A 3BX, London, United Kingdom
- 020 7052 1555
- enquiries@claybrookstudio.co.uk
- claybrookstudio.co.uk
4.0
Great
89 reviews
Replied to 75% of negative reviews
Typically replies within 48 hours
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Great tiles
Great tiles. Absolutely shocking delivery. First delivery came with only half the consignment. Second delivery didn't turn up. Still waiting for the rest of the tiles
8 September 2023
Unprompted review
Great experience
Lovely tiles, arrived very quickly, incredibly helpful customer service department who are easy to get hold of and enabled me to amend my order with no bother.
5 December 2022
Unprompted review
Fabulous tiles from an excellent company
We’ve used Claybrook Studios for our kitchen and our bathroom tiles. Their staff are always so helpful, professional and friendly. The advice they’ve given me has been incredibly useful. The tiles arrived promptly in both cases and now in situ they are really classy and the excellent final touch to our refurbished rooms.
Tearing my hair out trying to find quality tiles at an affordable price that weren’t just the same as everything else, I was delighted to discover Claybrooks. And as you can tell they haven’t disappointed in any way. I totally recommend this company and their tiles.
20 September 2022
Unprompted review
I ordered tiles at the last minute and…
I ordered tiles at the last minute and phoned the company to ask if they could expedite the dispatch. They were really helpful and the tiles arrived the following morning. The quality is great too.
11 August 2022
Unprompted review
Couldn't be happier with my new tiles
Couldn't be happier with my new tiles. Whole process was super smooth, and the tiles arrived sooner than expected. Would definitely recommend.
26 May 2022
Unprompted review
Easy 5 out of 5
Easy 5 out of 5. Tiles ordered, offered next day delivery with wait for it… no delivery charge. Amazing customer service. Tiles are super high quality at a quarter/third of the price of fired earth (who charge delivery and take an age to deliver).
2 September 2021
Unprompted review
Beautiful tiles, good customer service!
I've chosen Claybrook tiles for my bathroom's floor and walls and I could not be happier. They are really good quality, delivered quickly with hardly any damage (only a few minor chips) and their customer service is great too - I ordered too few wall tiles and they delivered another box really promptly. I would use again.
26 August 2021
Unprompted review
Beautiful tiles and good customer…
Beautiful tiles and good customer service. We are very happy with the results
21 August 2021
Unprompted review
Purchased some tiles from their website…
Purchased some tiles from their website which they arrived very well packed and they look really good on the wall! They are made from recycled glass however they loook like they are marble!
Also as my wife over ordered they agree to issue a refund for the remaining tiles!
Very happy with the overall experience!
5 March 2021
Unprompted review
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