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CleanMyMac Reviews 2,293

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TrustScore 4.5 out of 5

4.7

Software company
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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its effectiveness in maintaining Mac performance, keeping devices running smoothly, and improving speed. Many users highlight the software's clean, modern, and intuitive interface, as well as its ability to perform essential tasks like malware checks and file reorganization. The customer service and support team are frequently commended for their quick response times, helpfulness, and professional approach, with many appreciating the clear and complete communication. However, some customers expressed dissatisfaction with the company's licensing policy, particularly regarding "lifetime" licenses for older versions and the inability to use a single license across multiple personal devices. A few users also mentioned issues with customer service responses from AI bots that did not adequately address their questions, and some found certain features, like the VPN product, to be overly aggressive or the cleaning process to be time-consuming due to the need to use multiple tools.

What people talk about most

Product

Clients share positive opinions on the product, with many reviewers praising its effectiveness in keeping... See more

Customer service

Consumers generally express high satisfaction with customer service, often describing it as excellent,... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the product's ease of use and... See more

Staff

People report positive experiences with staff. Customers consistently praise the team for being helpful,... See more

Response time

Customers had positive experiences with response times. Many reviewers praise the quick and helpful responses... See more

Based on these reviews

Rated 5 out of 5 stars

I use CleanMyMac regularly to keep my Mac running smoothly and at top speed. Having used a personal computer since the 1980s, I know how quickly they can become bogged down by the junk files programs... See more

Rated 5 out of 5 stars

Clean my Mac has kept our laptops clicking along nicely. Typically with an aging laptop it starts to take forever to restart and boot-up but it hasn’t been a problem since we started using Clean my Ma... See more

Rated 5 out of 5 stars

CleanMyMac really helped clean up an old Mac, and was the only thing that actually worked in dramatically improving performance. Fast forward to today, and I continue to use the program on my new Mac... See more

Rated 5 out of 5 stars

I have had no problems with this product since I first used CleanMYMac. [about 3 years ago]. The team was very helpful getting me going. Thanks to the team who I am sure are working under personal... See more

Company details

  1. Software company

Written by the company

CleanMyMac offers 25+ tools to clean and organize your Mac. Designed to streamline your Mac experience, it swiftly eliminates vast amounts of unnecessary clutter, allowing you to enjoy a fully optimized and efficient Mac in just 5 minutes. You can use the app free for 7 days — enjoy all features without limitations.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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Rated 1 out of 5 stars

Lost me when moving from the original…

Lost me when moving from the original to the new model. Used to have the ability to shred a file! Cant find that. I just run the program have no idea what it’s doing or how to use it so can’t recommend. Never found any place to explain how to use other the scan

17 April 2026
Rated 3 out of 5 stars

Decent enough

It seems to work, in a basic sense. Does a little more than just a virus checker. I don't know what Trust Pilot is - I don't like many of the new "features" and don't use them.

17 April 2026

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