Another great collection from Clearance and Clean Up, my second in as many weeks. Operatives, this time Paddy and Steve, are always friendly, polite and respectful of your home. It's also peace of min... See more
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Review summary
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Tim and Regan were efficient, polite and were careful when removing the sofas. Thank you so much for coming within the time slot and doing the job. We were let down by another company and I'm glad we... See more
Company replied
Padddy and Steve did a fantastic job removing my 2 sofas. Quickly and efficiently. Very polite and respectful of my property. Defenitely use this company again. I thought i hand sent this review week... See more
Company replied
This company & its staff are all amazing! From Julie on the phone who dealt with my last minute issue excellently to Connor & Jordan who worked like troopers to clear my late father’s flat, going abov... See more
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4.7
Excellent
308 reviews
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Replied to 70% of negative reviews
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Fast time around - great service
Thank you for responding with a quick turn-around of 24hrs to a request to remove furniture for my mum in Harrogate when she had a sudden delivery window for her new sofa open up. You took an old 3 seater sofa, 2 chairs (one electric) and a footstool. The collection team wore boot protectors and were in and out in a flash - no time to stop for a brew when offered!
21 January 2026
Unprompted review
Reply from Clearance & Clean Up Ltd
Hi Jonathan,
Thank you for leaving us a 5 star review, it's greatly appreciated. We're glad to hear we could help you with your furniture collection.
The team who completed the job for you was Mark and Tyler and we will happily pass your kind words onto them.
Thank you for choosing Clearance and Clean Up.
Highly recommended removal service
Clearance & Clean Up were sensitive to my bereavement and professional dealing with clearing my father's property. It is a sad time when a close relative passes and you have to clear their property, but the company was compassionate to my loss.
I dealt with Angela over the phone to list the items that needed removal. She was kind, professional and efficient.
The two collection drivers, Jordon, and Darren, were of the same ilk. Sensitive to my loss, but very professional. They double-checked everything before moving anything, chatted as they worked, and were speedy and efficient.
I can't thank this company enough for its service. It is a paid for service of course, but they do it well, and in the case of bereavement, they do it with sensitivity.
I can't recommend them highly enough. Thanks guys!
15 January 2026
Unprompted review
Reply from Clearance & Clean Up Ltd
Hi Steve,
Thank you for taking the time to write us such a nice review, we are sorry to hear about your loss.
It means a lot to us as a company to hear that we could help you with your collection from start to finish, especially during such a difficult time.
Your kind words have been passed over onto Angela and the team, which I'm sure they will be delighted to hear.
Thank you for choosing Clearance and Clean Up.
Great help
I’ve hired their help twice now and both times they gave arrived and taken my items very quickly. Very helpful thank you
19 January 2026
Unprompted review
Reply from Clearance & Clean Up Ltd
Hi there,
Thank you for the 5 star review and for using us once again, we really appreciate it. We're happy to hear we could help you with your waste collection.
Nicky and Stuart were very pleasant
Nicky and Stuart were very pleasant, efficient, clean and tidy. I was extremely pleased with their work
20 January 2026
Unprompted review
Reply from Clearance & Clean Up Ltd
Hi Sally,
Thank you for taking the time to leave us a 5 star review, we're glad to hear we could help you with your waste collection today.
We have passed your kind words onto Stuart and Nikki, which I'm sure they will really appreciate.
Thank you for once again.
Well worth it for the stress relief.
I had a large and very heavy 3 seater sofa which I needed to dispose of. Had been worrying how to do it especially as I couldn’t lift it including getting it of the house and away. Found Clearance & Clean up through Google. Checked reviews and booked. Messed that up but spoke to them - sorted straight off. They came yesterday. They were brilliant. I had Shaun & Ben and when I use them again would love it to be them. Took them all of 10 minutes if that. They were mindful of my house - no scratches or damage. Straight out of door and away. Brilliant. Well worth the cost which I didn’t think was bad. Very happy to recommend and will certainly be using them again.
14 January 2026
Unprompted review
Reply from Clearance & Clean Up Ltd
Hi Adrienne,
Thank you for using our sofa removal service and leaving us a 5 star review, we're very glad to hear that we could help you with your collection.
As a company, we always strive to make the process as hassle-free by being respectful, prompt and efficient from start to finish, so thank you for your kind words.
Your nice feedback has been passed onto Shaun and Ben, which I'm sure they will be very happy to hear.
Thank you for using Clearance and Clean Up.
Rob and Dean were great
Rob and Dean were great! Quick and easy removal and friendly. 10/10
9 January 2026
Unprompted review
Reply from Clearance & Clean Up Ltd
Hi Lucy,
Thank you for leaving us a 5 star review, we're glad to hear you had a good experience using our waste collection service.
We would be more than happy to pass your kind words onto Rob and Dean, which I'm sure they will appreciate.
Thank you for choosing Clearance and Clean Up.
rude extortionists
2 men arrived to collect soil and garden waste
they then cherry picked the bags and loaded 6-7 of the lightest
I had agreed 300 kg of waste to be removed
that is at least 15 , 20 kg bags, but more likely 20 bags as many were far less than 20kg.
they had no scales
they said they could only take 12 bags - far far less than the agreed weight.
I declined and asked then to offload the bags.
they refused ` we cant offload bags` really???!!!
so I had to do it. dangerous work.
I was repeatedly told to `shut up` when I asked for their scales and to off load 6 light bags.
extortion, basically. without scales, they wanted to charge me alot more, holding my waste as hostage.
fortunately I know ALOT about waste and disposal.
they target items they dispose of for free at recycling centres and drag their heels over heavier waste they get charged for, fact.
most people dont know that.
the supervisor called, she referred to me as sweetheart and told me she could tell the weight of a bag via a photo ( if I sent it to her) yes really!!!!!
when I objected to her logic, she put then phone down
terrible service.
you can order a 4 yard skip for 320£ and it can hold 3-4000 kg of waste!!!!!!, not a tiny 300kg load
again, most people dont know this.
really bad, rude, dangerous service
Dr Davey london
7 January 2026
Unprompted review
Reply from Clearance & Clean Up Ltd
Hi Dr Davey,
Thank you for your feedback. We are sorry that this booking did not proceed as expected.
Following a full review, it was identified that the service was booked incorrectly, which meant the collection could not be completed as planned. Our customer service team attempted to clarify and resolve the situation; however, a workable resolution could not be reached.
We issued a full 100% refund.
We regret that this experience could not be resolved despite our best efforts and remain committed to providing a respectful and transparent service to all customers.
Kind regards,
Lewis
What professionals
What professionals! 2 great guys arrived this morning to take 2 large sofas. Talk about making light work of the job. They took photos on arrival and leaving, after donning shoe covers, got the sofas out in record time. They were pleasant, professional and respectful of our property. I wouldn't hesitate to recommend this company, their order process, Angela who we contacted and those two great guys.
31 December 2025
Unprompted review
Reply from Clearance & Clean Up Ltd
Hi there,
Thank you for leaving us such a nice review, we're glad to hear you were happy with our sofa removal service throughout from booking on to the collection being carried out.
The team that completed the job for you was Jordan and Connor and we'd be more than glad to pass your kind words onto them, which I'm sure they will really appreciate.
Thank you for using Clearance and Clean Up.
Excellent experience
Excellent experience. Great customer service, efficient, very friendly, and very good value for money. Faultless really.
18 December 2025
Unprompted review
Reply from Clearance & Clean Up Ltd
Hi Peter,
Thank you for the 5 star review and the kind words about our waste collection service, we're happy to hear we could be of help.
Nicky and Stuart did a splendid job
Nicky and Stuart did a splendid job. Very polite and helpful.
18 December 2025
Unprompted review
Reply from Clearance & Clean Up Ltd
Hi Benjamin,
Thank you for leaving us a 5 star review, it's great to hear you had a good experience with the waste collection service carried out by Nikki and Stuart.
Your kind words have been passed on over to the team, which I'm sure they'll be happy to hear.
Thank you for choosing Clearance and Clean Up.
Nicky and Stewart were very polite
Nicky and Stewart were very polite, friendly and quick. I’ve just had fresh carpet done and they took off their shoes before entering to ensure they didn’t transfer any mud whilst disabling the furniture. Will defiantly be using C&C again. Thank yoi
12 December 2025
Unprompted review
Reply from Clearance & Clean Up Ltd
Hi Sheryse,
Thank you for taking the time to leave us such a kind 5 star review, we're happy to hear we could help you with your furniture collection today.
As a company, we always strive to provide a polite, respectful and helpful service so to hear your kind words means a lot.
We'd be more than glad to pass your very nice feedback onto Nikki and Stuart, which they always appreciate receiving.
Thank you for choosing Clearance and Clean Up.
First class service
I needed to arrange for my mum to dispose of an old three piece suite and the council couldn’t collect for several weeks so I tried these guys. The online booking process was clear and simple and I arranged collection within a couple of days. Two very friendly guys, Nicky and Stuart, turned up in the allotted time slot and made short work of loading the furniture into their van before folding up the dirty wet cover for me, that we had used to prevent the furniture from getting soaked in the overnight rain.
8 December 2025
Unprompted review
Reply from Clearance & Clean Up Ltd
Hi Mrs Wilkinson,
First of all, thank you for taking the time to leave such a kind review about our service.
We are really glad to hear you found the entire sofa removal process to be hassle-free and are happy our team could help.
Your kind words will certainly be passed onto Nikki and Stuart, which I'm sure they'll be pleased to hear.
Thank you for using Clearance and Clean Up.
From the booking contact estimate sent…
From the booking contact estimate sent efficiently
Arranged booking all was smooth on the date the Team phoned with eta the team Charlie and Dennis carried out rubbish removal polite and very professional
Will definitely use again
Chris
9 December 2025
Unprompted review
Reply from Clearance & Clean Up Ltd
Hi Chris,
We really appreciate you leaving us a 5 star review on here, we're happy to hear you were satisfied with our waste company throughout.
One of our top priorities is to provide a professional yet polite service, so to hear your kind words means a lot.
Thank you for using Clearance and Clean Up.
Highly recommended
They just left did a brilliant job would highly recommend them. Professional, friendly and efficient. They have made my garden look nice again.
9 December 2025
Unprompted review
Reply from Clearance & Clean Up Ltd
Hi Mandy,
Thank you for leaving a kind review about our waste collection service, we're glad to hear you had a good experience.
The team that completed the job for you was Nikki and Stuart and we'd be more than happy to pass your nice words onto the team.
Thank you once again.
Nicky and Stewart
Nicky and Stewart provided a perfect service and are extremely nice people, would definitely recommend
5 December 2025
Unprompted review
Reply from Clearance & Clean Up Ltd
Hi Branden,
Many thanks for leaving us a 5 star review, we're glad you were satisfied with the waste collection carried out by Nikki and Stuart.
We will be more than happy to pass your kind words onto the team, which I'm sure they will be delighted to hear.
Thank you once again.
Jordan and Connor
Jordan and Connor, both friendly, courteous and efficient.
2 sofas and an armchair removed with no trouble or fuss.
5 December 2025
Unprompted review
Reply from Clearance & Clean Up Ltd
Hi Bryan,
Thank you for the 5 star review, we're happy to hear Jordan and Connor could help you with your sofa removal today.
In every job, we strive to provide a quick yet efficient and polite service so to hear your kind words is really appreciated.
Thank you for choosing Clearance and Clean Up.
Nice, friendly and efficient
Arrived as agreed. Worked very quickly. Very polite.
19 November 2025
Unprompted review
Reply from Clearance & Clean Up Ltd
Hi there,
Thank you for leaving us a 5 star review, we're glad to hear you had a good experience with the rubbish removal carried out by our team.
As a waste company, we always strive to be as efficient and polite as possible, so to hear your kind words means a lot.
Thank you once again.
Great lads Paul and Clark
Great lads Paul and Clark. Couldn’t do enough to help, great banter too thank you
23 July 2025
Unprompted review
Reply from Clearance & Clean Up Ltd
Hi Sarah,
Thank you for using our rubbish removal service and leaving us a 5 star review, we're glad to hear Paul and Clark could help you with your collection.
We'd be happy to pass your kind words onto the team, which I'm sure they'll be glad to receive.
Thank you once again.
Great service and on time
Great service from Nicky and Stuart, on time and very quick to clear everything!
21 November 2025
Unprompted review
Reply from Clearance & Clean Up Ltd
Hi Ben,
Thank you for giving us a 5 star review, it's great to hear that our team could help you with your waste collection today.
We'd be happy to pass your kind feedback onto the team and I'm sure they'll be glad to hear it.
Thank you for using our company.
Great job done for me by paul & Clark
Great job done for me by paul & Clark, friendly & helpful throughout
20 November 2025
Unprompted review
Reply from Clearance & Clean Up Ltd
Hi there,
Thank you for the positive review, we're pleased to hear you were happy with the rubbish removal service carried out by Clark and Paul.
We'd be glad to pass your kind words onto the team, which I'm sure they'll be happy to hear.
Thank you for using Clearance and Clean Up.
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