Clear business themselves as a company I cannot rate highly as I've had nothing but a horrible experience being passed about and nothing answered. But then there was Tom Harrison, he took over my call... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Emily in the sales team was fantastic from start to finish. Her friendly professional and knowledgeable service was one of the reasons I decided to renew my water contract and move my card payments to... See more
Company replied
After 4 calls and almost 5 hours of time on my mobile phone, i finally got through to George. This man was extremely knowledgable, patient, and showed, in his enthusiasm, a real desire to be helpful... See more
Company replied
'lisa bate' what can i say, i wasn't looking forward to making a call to Clear Business due to past experiences of staff not having a clue and getting fobbed off with false promises,,,, Lisa sorted th... See more
Company replied
Company details
- Energy supplier
- Business insurance company
- Payment service
- Telecommunications service provider
- Water utility company
Written by the company
We offer a wider range of essential services to UK small businesses than any other provider . With us you get energy, electricity, gas, water, broadband, mobile, voice, payment services and insurance through Simply Business. Multi-service delivery for small businesses, all in one place. Simple. Giving you more time to run your business. We're already making life simple for many small businesses. So, get all the essential services you need, and none of the hassle you don’t.
Contact info
Manchester, United Kingdom
- 0330 094 5059
- newsletter@clearbusiness.co.uk
- clearbusiness.co.uk
4.5
Excellent
12k reviews
Asks customers to review
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Got me up and running
Got me up and running. Been trying for a while but various circumstances prevented this being done earlier. Parcel delivery in particular but when card reader eventually arrived Nicolle Bennison clearly talked me through the set up - showing admirable patience.
17 July 2026
Unprompted review
Reply from Clear Business
Hi George,
We're so pleased to hear that you're now up and running! We understand that there were some initial challenges, and we appreciate your patience. It's wonderful to know that our colleague provided excellent and patient assistance with your setup. Thank you for your positive feedback.
Kris,
Resolution Excellence Specialist
Very Helpful
I spoke Lisa Bate today not for the first time and she has always been very helpful , gets everything sorted for me as quickly as possible.
17 July 2026
Unprompted review
Reply from Clear Business
Hi Murray,
We're delighted to hear that you found the service helpful and that everything was sorted out quickly for you. We appreciate your positive feedback!
Kris,
Resolution Excellence Specialist
Thank you so much to Elijah Moss
Thank you so much to Elijah Moss, for taken the time to help myself with my new contract. Elijah was very supportive and help make the process of renewal very easy and secure. Elijah supported myself discussing new options and working through the contract and previous issues. I am very grateful for all Elijah's help and support and happy to work with Clear Business.
17 July 2026
Unprompted review
Reply from Clear Business
Hi Ocho,
We appreciate you sharing your feedback. We're happy to hear that the process of your renewal was very easy and secure. It's great to know that the support you received was helpful and supportive. We value your feedback!
Kris,
Resolution Excellence Specialist
Quickly established my problem and expertly delt with it
Quickly established my problem and was able to expertly and professionally deal with it to my complete satisfaction
17 July 2026
Unprompted review
Reply from Clear Business
Hi Leslie,
We're delighted to hear that your problem was quickly identified and expertly resolved to your complete satisfaction. We appreciate you sharing your positive feedback!
Kris,
Resolution Excellence Specialist
Give me lots of help
17 July 2026
Unprompted review
Reply from Clear Business
Hi Mary,
We're glad you enjoyed your experience. We are always here to provide excellent support and assistance. Thank you for your kind words!
Kris,
Resolution Excellence Specialist
Changing account
Antonio, was very polite and listened to what l asked, and answered my questions truthfuly . He helped sort out my questions and put things in place for me.
Was very plesant to deal with.
17 July 2026
Unprompted review
Reply from Clear Business
Hi Susan,
We're so pleased to hear that our colleague was polite and helpful in answering your questions. We appreciate you sharing your positive experience and are glad everything was sorted for you.
Kris,
Resolution Excellence Specialist
Very helpful sales staff
Lisa Bate in sales was extremely helpful today and sorted out all the issues that we had that were in her domain.
17 July 2026
Unprompted review
Reply from Clear Business
Hi Discerning,
We're so happy to hear that our sales team member was extremely helpful and resolved the issues you had. Thank you for your positive feedback!
Kris,
Resolution Excellence Specialist
Lisa Bate was really helpful with the package
Really helpful with the package I was concerned about and Lisa Bate worked so hard to resolve my concerns and give me a positive outcome.
16 July 2026
Unprompted review
Reply from Clear Business
Hi Kim,
We're happy to hear that your concerns about the package were resolved and that you had a positive outcome. We appreciate you sharing your feedback!
Kris,
Resolution Excellence Specialist
Very helpful and explained widely thank…
Very helpful and explained widely thank to agent Sarah
17 July 2026
Unprompted review
Reply from Clear Business
Hi Ertugrul,
We are so glad to hear that our agent was helpful and provided clear explanations. We appreciate you taking the time to share your positive experience with us!
Kris,
Resolution Excellence Specialist
Needed help renewing my water contract…
Needed help renewing my water contract and was helped every step of the way by Kofi Suleman-Bothwell, very professional and polite.
17 July 2026
Unprompted review
Reply from Clear Business
Hi Moira,
We're delighted to hear that you received professional and polite assistance with your water contract renewal. Thank you for sharing your positive feedback!
Kris,
Resolution Excellence Specialist
Brilliant service
Brilliant service. Really helpful and explained everything clearly 👍👍
Thank you Antonio Elnarshy
16 July 2026
Unprompted review
Reply from Clear Business
Good morning Colin,
We're delighted to hear you received brilliant service and that everything was explained clearly. Thank you for sharing your positive experience!
Euan,
Resolution Excellence Specialist
I would just like to say that Lisa Bate…
I would just like to say that Lisa Bate from customer care has gone above and beyond today after taking my call about an issue with one of my accounts. I cannot thank her enough for the time and effort that she put in to ensuring that the issue was resolved and that I left the call feeling happy.
16 July 2026
Unprompted review
Reply from Clear Business
Good morning Roger,
We appreciate you sharing your feedback! We're happy to hear that Lisa went above and beyond to resolve your account issue and that you felt happy after the call.
Euan,
Resolution Excellence Specialist
I have been a customer with clear…
I have been a customer with clear business for a while, they have always provided an excellent service, and with me being due to renew contracts Daniel Carter has contacted me. He provided all the information and guidance through the calls and explained any queries I had. I would recommend this company for many reasons, but their excellent customer service is at the top.
16 July 2026
Unprompted review
Reply from Clear Business
Good morning Tiffany,
We appreciate you sharing your feedback. We're happy to hear that you consistently receive excellent service and found the guidance provided during your contract renewal helpful. It's great to know that your queries were explained clearly.
Euan,
Resolution Excellence Specialist
Very helpful
16 July 2026
Unprompted review
Reply from Clear Business
Good morning,
Thank you for your 5* review and sharing your feedback!
Euan,
Resolution Excellence Specialist
Jamil was very helpful and sorted out…
Jamil was very helpful and sorted out all issues with moving out of our premises very quickly and with no problems at all.
16 July 2026
Unprompted review
Reply from Clear Business
Good morning Stuart,
We're delighted to hear that all the issues with moving out of your premises were sorted out quickly and without any problems. We appreciate your feedback!
Euan,
Resolution Excellence Specialist
Excellent service today from Roshan
Excellent service today from Roshan, pleasure to discuss my business needs with him. Been with Clear Business for years now and never any problems. Always happy to renew my contracts each year with the competitive prices they offer.
16 July 2026
Unprompted review
Reply from Clear Business
Good morning Emma,
We're delighted to hear about your excellent experience and that discussing your business needs was a pleasure. We appreciate your long-standing loyalty and are glad our competitive prices encourage you to renew your contracts each year.
Euan,
Resolution Excellence Specialist
Reply from Clear Business
Good morning Karen,
We are so happy to hear that our service was helpful and fantastic for you. Thank you for your kind words!
Euan,
Resolution Excellence Specialist
Lisa Bates
Lisa Bates
This lady has been absolutely fabulous helping sort out my clear business account ie phone contract, mobile phone contracts and card machine , all in all my queries and questions were dealt with and sorted out professionally and efficiently
Very helpful and polite lady
14 July 2026
Unprompted review
Reply from Clear Business
Good morning Sarah,
We're delighted to hear that all your queries and questions were handled professionally and efficiently. It's wonderful to know that you found Lisa very helpful and polite. We appreciate your positive feedback!
Euan,
Resolution Excellence Specialist
Really good at getting back to me
Really good at getting back to me. Really good at explaining to me in what order things will run
15 July 2026
Unprompted review
Reply from Clear Business
Good morning Karen,
We're so pleased to hear that you find our communication helpful and that we were able to clearly explain the process to you. Your positive feedback is greatly appreciated!
Euan,
Resolution Excellence Specialist
Clear and efficient service
Joey, our account manager, is always clear and helpful when setting up new contracts or modifying existing ones.
15 July 2026
Unprompted review
Reply from Clear Business
Good morning Carol,
We're delighted to hear that Joey is consistently clear and helpful when assisting with new and existing contracts. We appreciate your feedback!
Euan,
Resolution Excellence Specialist
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