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Clear Minds Reviews 8,109

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 258 reviews, reviewers had a great experience with this company. Customers are really happy with the products, finding them effective and life-changing for various issues like sleep, weight loss, and anxiety. Many appreciate the wide variety of sessions available and the positive impact on their well-being, often describing the experience as having a personal coach. However, some customers also noted issues with the service, such as difficulty canceling subscriptions or login problems. A few people found the sessions irritating to listen to or felt they didn't work for them, questioning the professionalism and effectiveness of the hypnotherapy.

What people talk about most

Product

People report positive experiences with the product, often highlighting its effectiveness for sleep, mood,... See more

User experience

Users describe positive interactions with the user experience. Many reviewers find the app easy to use, with... See more

Customer service

Consumers consistently report positive experiences with customer service, highlighting its helpfulness and... See more

Service

Customers had positive experiences with service. Many reviewers praise the helpfulness and friendly service,... See more

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the team's professionalism,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I love the sessions although I have never managed to hear the full recording as I fall asleep. The weight loss sessions are certainly working as I have lost 3 1/2 stone (22kg) since starting seriously... See more

Company replied

Rated 4 out of 5 stars

Enjoying the variety and that things are added continually. Please ID the speaker w the title, sometimes I want female voice, sometimes, male, would be nice to know before starting the audio. It would... See more

Company replied

Rated 4 out of 5 stars

I bought a single hypnotherapy session that I listen to often, but unfortunately that option to add on isn't available anymore. I do love the session, and when I used the help button at the bottom, I... See more

Company replied

Rated 5 out of 5 stars

Clear Minds has truly been life-changing. The sessions are calming, easy to follow, and incredibly effective. Working in a high-pressure job, I used to bring stress home every day, but since using Cle... See more

Company replied


Company details

  1. #3 of 3 best companies in Hypnotherapy service
  2. #2 of 2 best companies in Alcoholism treatment programme
  3. #33 of 35 best companies in Mental Health Services
  4. #8 of 8 best companies in Occupational health service
  5. #55 of 67 best companies in Weight-Loss Service
  6. #29 of 37 best companies in Wellness Programme

Written by the company

Clear Minds is a leading hypnotherapy app designed to help you create lasting change by working with your subconscious mind. Our science-backed hypnotherapy sessions are created to support real transformation, helping you overcome habits, reduce stress, and take back control of your life. We specialise in areas such as weight loss, alcohol control, smoking cessation, anxiety, sleep, and overall mental wellbeing. Unlike traditional approaches that rely on willpower alone, our sessions focus on the subconscious patterns that drive behaviour, allowing you to eliminate unhealthy habits and build positive new ones naturally. With over 350 professionally recorded hypnotherapy sessions and new content added every week, Clear Minds offers accessible wellness that fits into your daily routine. Our popular Sleep Editions are designed to work while you rest, helping to reprogram thought patterns and support change effortlessly. Each session is carefully crafted by experienced hypnotherapists using proven techniques, calming audio, and advanced sound engineering to guide you into a deeply relaxed state. This allows the subconscious mind to become more receptive to positive suggestions, supporting long-term results. Whether your goal is hypnotherapy for weight loss, alcohol reduction, better sleep, or improved mental health, Clear Minds provides expert guidance and ongoing support. Our mission is to help you become the healthiest, happiest version of yourself through the transformative power of hypnotherapy.


Contact info

Clear Minds

Award winning hypnotherapy sessions at your fingertips

4.1

Great

TrustScore 4 out of 5

8K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 97% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Easy to use and good listening

Easy to use and good listening

21 December 2025
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Reply from Clear Minds

Hi Diane,

We're pleased that you're finding it an enjoyable experience. Keep me posted if you would like any more information I can help you with.

Kind Regards,

The Clear Minds Team

Rated 1 out of 5 stars

Cancelling my subscription nightmare

Cancelling my subscription has been a nightmare. They refused to cancel it for me, sent me to an error page. I've now deleted my account and just hope that they refund the quarterly payment I didn't request.

19 February 2026
Unprompted review
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Reply from Clear Minds

Hi Frances, I'm sorry that you have had difficulties cancelling your subscription. We will send you a follow-up messaged and process the cancellation if this is something that you do not wish to continue. My apologies for any miscommunication.

Kind regards,

The Clear Minds Team

Rated 4 out of 5 stars

I love clear minds I’ve been a member…

I love clear minds I’ve been a member now for many years. The only one negative I have is that if I’ve not logged on for a while I can never get back in even with the correct email and password and have to contact customer service they are fantastic really helpful and supportive but it’s not a quick fix and the frustration is that I’ve missed logging on when I needed to and therefore can’t access any of the hypnosis sessions. Other than that the hypnosis are great they have really helped with my sleep weight and limiting alcohol. You can also share with family members which saves them money

15 February 2026
Unprompted review
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Reply from Clear Minds

Hi Yvonne,

We're pleased you find the Clear Minds App helpful and it's been successful in helping you achieve your goals. It makes all the difference when you find something that works for you. I'm sorry for the issues you have experienced logging into the app. You can contact us any time of the day or night, we always have someone online to help you log in. Email us at info@clearminds.com or for faster customer service, send us a chat request via our website at www.clearminds.com. We also have a suggestion to help this happen less. We will be in touch.

Kind Regards,

The Clear Minds Team

Rated 5 out of 5 stars

I have never dealt with more friendly

I have never dealt with more friendly, efficient and responsive staff. Absolute legends

9 February 2026
Unprompted review
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Reply from Clear Minds

Hi Melanie,

Thank you for your kind words, we're really pleased that you have found our customer service an unforgettable experience. Alongside, our sessions that have proven helpful and life changing. We're pleased to help out in any way we can to ease the process of hypnotherapy and see the best from the results.

Kind Regards,

The Clear Minds Team

Rated 5 out of 5 stars

Wonderful hypnosis and great customer service!

I have been using Clear Minds Hypnosis for a number of years and the experiences never disappoint! Truly well-done!

I recently had a subscription problem regarding my Clear Minds membership and I have to say, their customer service was excellent! They really did everything they could to resolve the problem and I couldn't be happier!

5 February 2026
Unprompted review
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Reply from Clear Minds

Hi Kerry,

We appreciate your kind feedback and loyalty. It means the world to know that the app gives you peace of mind and helps you manage day to day challenges in the best possible way. We are always happy to help with any issue or query you have, and will work hard to ensure it is resolved as soon as possible. Contact us anytime you're in need of help or advice - we are here to help.

Kind Regards,

The Clear Minds Team

Rated 4 out of 5 stars

Extremely useful app and great customer service

The only reason I am not giving 5 stars is cause the app can be a little glitchy at times, but other than that it has been 5 stars for me. I listen to at least one session everyday. I've managed to lose weight, relieve migraines, use the exercise programs, cut back on alcohol, improve sleep and improve my overall wellness at a great time of stress. So I would like to say thank you to the clear minds team. You have replied to any enquiries I have sent in a timely manner and your replies and advise have all sounded genuinely caring. So once again, thank you and I will continue to use your service for the year to come.

3 February 2026
Unprompted review
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Reply from Clear Minds

Hi Alicia,

Thank you for your kind review. It means the world to know that you have seen positive effects with the hypnotherapy and you have addressed a wide variety of areas that once caused you difficulty. When you relieve these challenges step by step, you notice that everything falls in place and life is much more stress-free. Take this time to focus on yourself and keep relaxing to the sessions to maintain peace of mind. Always happy to help anyway we can. We are always improving the services provided by our app and appreciate your feedback to continue doing so even more.

Kind Regards,

The Clear Minds Team

Rated 1 out of 5 stars

Currently having a very poor experience…

Currently having a very poor experience with this company. The sign-up process did not mention that I would be entering into a minimum three-month contract — I only found out about this when they told me over email today. Had this been disclosed earlier, I would never have signed up.

On multiple occasions, I was locked out of the app and unable to access the service I was paying for. Each time, I had to contact support to have my account reinstated. This made the service unreliable and not fit for purpose, and I stopped using it altogether.

Despite these issues, the company has been unwilling to cancel the subscription and instead offered a discount, which does not address the fact that the service could not be accessed as intended.

Overall, poor transparency, unreliable service, and disappointing customer support. I would not recommend

If I could upload the pictures of the signing up process I would but it will not let me.

2 February 2026
Unprompted review
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Reply from Clear Minds

Hi Lynette,

I’m really sorry to hear about your experience and for the frustration this has caused you, we do not want this for any of our customers using our service.

We’d really appreciate the opportunity to look into this properly and resolve it for you as quickly as possible. Please could you contact our support team directly and ask for Rachel. I’ll personally attend to your request as a priority and help rectify this, including cancelling your subscription.

Thank you for bringing this to our attention and my sincere apologies for the inconvenience caused.

The Clear Minds Team

Rated 5 out of 5 stars

Life changer app and A*** customer service!

I have been using this app for years .. started with simple sleep hypnotherapy… it worked like magic .. then bought few more.. then few more .. and now i signed up for life .. have access to all the content and as a gift i got my daughter and partner to join my account for the same price.. It replaced my sleep meditation… I can honestly say this is my life changer … and customer service is unbelievable… it is such rare occurrence nowadays.. Rachel I spoke to was an absolute star.. with the advice and support. I got cut of due to connection issues and she has looked out for me through my email just to ensure I have managed to solve all issues. Thank you ! It’s A*** from me !

1 February 2026
Unprompted review
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Reply from Clear Minds

Hi Zivile,

Thanks so much for your kind feedback and for being such a great customer. We are pleased to have you and your family onboard as Master Collection owners. You're going to benefit so much from this experience in many ways. Contact us anytime you need advice with what to listen to and enjoy exploring everything the app has to offer. We have some great new sessions coming out soon! Look out for them in our notifications by email.

Kind Regards,

The Clear Minds Team

Rated 5 out of 5 stars

Such a wonderful and inspiring app to…

Such a wonderful and inspiring app to use . I started using mostly the sober sessions but as time has gone by I’ve dipped into all sorts of beneficial sessions. Would highly recommend for all areas of your life you would like ro improve of work on . Thank you so much Clear Minds xxx

30 January 2026
Unprompted review
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Reply from Clear Minds

Hi Caroline,

This is really great! We're pleased that you found the sober control sessions helpful to reach your goals for a healthier lifestyle. Then, it's ideal that you've moved on to use some of the other hypnotherapy sessions, like those in the Wellness and Self-Growth section to maintain a calm and positive mindset. This is the benefit of having the Clear Minds App and being able to access over 300 sessions that help target all areas of mental health. There's so much to explore and you will always be spoilt for choice as we regularly add more sessions each month.

Kind Regards,

The Clear Minds Team

Rated 5 out of 5 stars

I have done a couple of the sessions…

I have done a couple of the sessions and everyone of them were great. I'm already feeling better and looking forward to going through another session. I highly recommend Clear Minds.

25 January 2026
Unprompted review
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Reply from Clear Minds

Thank you for your kind words. We're pleased your enjoying the experience so far and feeling the benefits already. Keep listening every night to help reinforce the messages and gaining even more from the hypnotherapy.

Kind regards,

The Clear Minds Team

Rated 5 out of 5 stars

I love using the Clear Minds hypnosis…

I love using the Clear Minds hypnosis sessions, they are amazing and help me sleep better and to ease my anxiety. They have sessions for so many problems that life throws at us and is well worth the subscription. Their customer service is second to none, nothing too much trouble.

24 January 2026
Unprompted review
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Reply from Clear Minds

Hi Anne,

Thank you so much for your kind feedback. It means the world to know the hypnotherapy sessions are so helpful in so many different areas. They are incredibly relaxing and this has a beneficial effect on your sleeping patterns and feeling calmer overall. The sleep editions are especially good to ensure a good night's rest. Keep listening and using your favourite sessions!

Kind Regards,

The Clear Minds Team

Rated 5 out of 5 stars

Lost all purchases off the app

Lost all purchases off the app. What dealt with immediately, given clear instructions of how to retrieve them

23 January 2026
Unprompted review
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Reply from Clear Minds

This is great news! We're pleased to have resolved this for you so quickly. You can contact us anytime at info@clearminds.com or 24/7 live chat to fulfil any requests you have. Enjoy the listening.

Kind Regards,

The Clear Minds Team

Rated 5 out of 5 stars

Great product, great customer service


Have been using different sessions over three years now and find them extremely valuable. It it has been great to see how the offer has grown.
The customer service team are exemplary. Real people who know what they are doing, are prompt in their responses and keen to sort issues. Excellent.

12 January 2026
Unprompted review
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Reply from Clear Minds

Hi Jackie,

We're delighted to hear that you have been listening to your sessions and seeing the benefits from listening over a long period of time. There are more plans for this year, so do keep checking!

Thank you for your feedback and kind words about our customer service. This means a lot to us and the team is always happy to help with guidance along the way.

Wishing you all the best.

Kind regards
The Clear Minds Team

Rated 4 out of 5 stars

Initially the app is annoying to get…

Initially the app is annoying to get around and I needed customer service to reset my access links. Customer service was responsive, helpful and polite. But once ironed out and able to get the content, I find it good value for money. There is a lot of variety to what's on offer and I can use what I need.

8 January 2026
Unprompted review
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Reply from Clear Minds

Hi Lia,

Thank you for your feedback - I'm so sorry that you experienced some technical issues when you first downloaded the app (tech can be so frustrating when it doesn't work so we understand your frustration.). However I'm pleased that the team could help you promptly and resolved the issue.

It's great to hear that you're exploring the variety of sessions on offer and if you would like any guidance on what to listen to we're here to help!

Wishing you all the best,
Kind regards
The Clear Minds Team

Rated 5 out of 5 stars

I bought the app but all of the…

I bought the app but all of the sessions were locked. I email Customer Services and although it was only 5:30 am in UK I received an immediate response.
The problem was quickly resolved without any stress. Fantastic level of Customer Service.

7 January 2026
Unprompted review
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Reply from Clear Minds

Hi there,

Thank you so much for your feedback. We are happy to help fix any technical issues you may encounter as quickly and effectively as possible. You can contact us anytime at info@clearminds.com and we will help with any query you may have. Also, if you would like any suggestions with what to listen to, we're here any time you need advice.

Kind Regards,
The Clear Minds Team

Rated 1 out of 5 stars

You’re not really helping people when…

You’re not really helping people when you charge that amount, especially when you need to do absolutely nothing after the purchase. Endless spam telling me about ‘all the good deals’ however it’s always the same high price. You’re going to need to make a hypnotherapy session on “getting scammed”. Boo on you.

*less than in- house hypnotherapy 😂 You are an app! You are recorded messages people press a button for. I sure hope that a service that involves travel expenses, time and effort on the side of a real human being should be more expensive. How much money do you need to be happy? Seems a tad greedy to me. My opinion.

5 January 2026
Unprompted review
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Reply from Clear Minds

Hi Allyson,

We're sorry to hear that you find our services are expensive. We try and make it as affordable as possible for people to have access to self-care and hypnotherapy. WIth our current offer you can access over 350 sessions on the Clear Minds App for up to year at a price that is less than what you would usually pay in-house hypnotherapy for. You can use it in the comfort of your home and in your own time. You have the flexibility to address different issues and add in sessions to help with wellness and self-growth to boost results with healthy habit change and self-improvement. We'll be in touch to see if we can accommodate a better offer for you. Our goal is to make this possible for everyone as easily and effectively as possible.

Kind Regards,
The Clear Minds Team

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Resolved my issue in double quick time & on a Sunday too!

4 January 2026
Unprompted review
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Reply from Clear Minds

Hi there

Thank you for your kind words about our customer service. It's such an important part of our business and we're always happy to help our customers as best we can. We always appreciate hearing when we've met expectations.

Wishing you all the best as you listen to your sessions.

Kind regards
The Clear Minds Team

Rated 5 out of 5 stars

Great customer support

Great customer support - quick to respond to my enquiry and was solved immediately

31 December 2025
Unprompted review
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Reply from Clear Minds

Hi Clare,

It's great to hear that we were able to help you with your enquiry. Customer service is so important and the team is always happy to help - so we really appreciate your kind words, thank you.

We wish you all the best.

Kind regards
The Clear Minds Team

Rated 5 out of 5 stars

Clear minds is a stand out experience…

Clear minds is a stand out experience ALL round .
The team answers enquiries promptly , personally and with generous detail, taking initiative to add extra , tailored support info .
I have been listening to about 2 sessions daily and my behaviour and mental health is noticeably improved . I feel like decades of stress , unwanted habits , physical and mood burn out are vanishing . AND it’s ridiculously easy to use the app without having to carve chunks out of your day .. Falling asleep or listening before sleep is a game changer . Zero effort , max gain .
Thank You Clear minds 🙏

30 December 2025
Unprompted review
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Reply from Clear Minds

Hi Shelley,

This is music to our ears - it sums up exactly what we want our customers to achieve from listening to the hypnotherapy sessions, meditations and breathwork on the Clear Minds app.

Thank you so much for your feedback and describing how you are listening as this will be so helpful for others to read. I'll pass on your comments to the team, they will be so pleased. You've trusted in the process, listened regularly and now you are seeing the benefits . It's a privilege for us to be part of your well being journey.

Kind regards
The Clear Minds Team

Rated 5 out of 5 stars

I’m enjoying this so much

I’m enjoying this so much. Very relaxing and hoping it works. I just started.
Their customer service is exceptional!

26 December 2025
Unprompted review
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Reply from Clear Minds

Hi Doreen,

Thank you so much for letting us know that you are finding your hypnotherapy sessions relaxing and enjoyable. This is a great start - if you can relax well into the sessions, the subconscious mind will be receptive to the suggestions. So sit back, relax and trust the process, notice even the smallest changes along the way.

We also appreciate your kind words about our customer service, we care about our customers and are always happy to do our best to help along the way!

Kind regards
The Clear Minds Team

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