Since 2022, I have chosen Clearwater Solicitors to help me with a disrepair issues with my landlord (L & Q Housing Association). One if the 3 bedrooms ceiling have holes and partly collapsed due... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Since 2022, I have chosen Clearwater Solicitors to help me with a disrepair issues with my landlord (L & Q Housing Association). One if the 3 bedrooms ceiling have holes and partly collapsed due... See more
Company replied
I can't believe the other reviews tbh. I have never used these solicitors before. They were recommended by the estate agents in Bolton selling one of our rental properties. They have been nothing but... See more
Company replied
I recently sold a property through Clearwater, my first time using them and have already recommended them to many. Patrick and Mohammed were both absolutely amazing, even out of office hours I would... See more
Clearwater handled the conveyancing for my first property perfectly. As a first time buyer the process can feel daunting however Alia was happy to answer any queries alongside her colleagues. Everythi... See more
Clearwater House 119-121 Colne Rd, BB10 1LN, Burnley, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service and great people. Dealt with my holiday sickness claim which took longer then expected but won the case shortly before trial.
So far not impressed at all, I'm having to chase them for any updates , when you ring reception say's I will get them to return your call......yeah maybe in 10years time, my file has been passed to the 4th case handler since 2015 , even though the ex employer has admitted liability, so clearwater what's the hold up .........taking it to (SRA) them to look into this practise .
Awesome team at Clearwater.....kept up to date all along the case...settled my claim against a very bad dental surgeon...no doubt I would use them again if needed
Absolutely disgusted with the service! Was told 4-6months now it's been a year almost still only just gone to court now they're sending me letters basically trying to say we are lying as we don't have pictures of the staff or the food .. sorry I like to eat my food rather than let it go cold as I'm taking a picture of the staff who made it and the meal itself!
The staff are rude! They don't inform you of anything I'm constantly chasing!
I have anxiety and depression I am stressed out and being treated like crap doesn't help!
Telling me it's no win no fee then send me letters saying they've racked up £3,000 in money then another 1,500 to come and do I want to cancel my claim! No I'd rather see this through even if it is a nightmare!
Gone to the wrong 3rd party as well according to their letter so probably will be a no win
Waste of time and energy!
I'm Very grateful how Clearwater Solicitors handle my case recently, the entire team are very professional. The staff listened to you carefully, empathise with you and help you claim what is rightfully yours. And will definitely recommend Clearwater Solicitors to anyone who had an accident and is not their Fault . Very efficient people.
Handled my family matter- my solicitor was very good and sympathetic. She was never too busy to take my call. I would recommend them.

Reply from Clearwater Solicitors LLP
Worst than n power only lining their pockets, only their own kind praises them mmmm
This solicitor is purely in it for his own pocket and has no care about client money. File handler was always busy and never returned calls. Not recommended unless you want to constantly chase them rather then them update you.
On top of this they take so long to settle my claim. I felt like they did this on purpose so they can squeeze the insurance company for more money.
Use only if you wished to get robbed.
This company are pure rubbish they took a third of my claim not a big claim either .
I had to chase them all the time at times the girl was rude
They charged me 144 pound for a cancelled physio appointment
Im so upset feel ive been totally ripped off
Never again !!
I had a claim with clear water solicitors last year. I was kept up to date with what was going on and the process was done efficiently and hassle free for me. I recommend clear water solicitors for any legal matter. They are very trust worthy and will get the work done!
The staff do not keep you informed with what is going on, everytime I ring up I am being told different things! The women who is sorting out my claim is very rude on the phone and even hung up on me! I would not recommend these solicitors, very poor service! And do not get the job done!

Reply from Clearwater Solicitors LLP
Honestly i would never reccomend this company. They lie to you are unorganised and very rude. The woman dealing with my claim is patronising and tried belittling me. She had a care free attitude. I sent all my paperwork on time and she claimed not to recieve it. I have to keep chasing my claim.
Seriously learn some manners. She treated me like im a child. Im a grown up man 27 years of age and a trainee pharmacist. Come off your high horse yes you are a solicitor but your not above humanity.

Reply from Clearwater Solicitors LLP
I claimed for an injury to my knee following a slip in a nightclub. Clearwater solicitors provided fantastic service, dealt with my claim within 4 months and I got all my compensation. Can't thank them enough for making the claim process straightforward

Reply from Clearwater Solicitors LLP
I suffered a botched laser eye surgery. I went to some of the larger firms but they would not take my case on. I contacted clearwater solicitors after finding them in the internet. My case was handled by Sarah who was absolutely brilliant. She kept me informed each step of the way, I did not have to call for updates, the best thing was I kept 100% if my compensation.
Well done Sarah and thanku Clearwater solicitors. I will definitely recommend you

Reply from Clearwater Solicitors LLP
The third party insurers falsely accused me of making a fraudulent claim and they dragged the claim on for 3 years. My solicitors kept me informed throughout the claim and their expertise and ability to deal with complex claims prevaled and we won my case. I was extremely satisfied with the service I received and at the end of it I received 100% of my compensation. I would definitely recommend them.

Reply from Clearwater Solicitors LLP
Clearwater Solicitors helped me following a fall at Tesco. I can honestly recommend this company to anyone.

Reply from Clearwater Solicitors LLP
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.