clementsagency.co.uk Reviews 

DIDNT GET A REFUND AND LIED ABOUT PROSPECT OF GETTING ONE

This is the most horrible company I had to deal with . They promised to reduce my business rates...but nothing happened and they took me to court . The stress the horrible stuff you talk to ...is the last thing you want ....avoid...avoid..please

I paid 5.99 after the phone call with Clements. Then they asked me to pay almost 1000 for the outstanding balance or take it to court. I paid then and after 5 months and I did not hear from them further.

Avoid avoid scamer they try changing me 900£ they didn’t come to court so much stress i had for one year

Avoid this company.
I like all the other businesses that was lured into paying the £5.99 introduction fee was threatened with court procedures if i did not pay the £995.00 fees they charge even though i did not sign any agreement/contract with them at all.
Today i have just received a General Form of Judgment or Order stating that the Claimant (Clements Agency) failed to pay the hearing fee for the trial date 8/12/23 and therefor the case has been struck out (thrown out).
I URGE anyone who deals with these scam artists to hold your ground and call their bluff.

This is a SCAM company and they charged me £5.99 and do not believe what they say over the phone as "No success no charges". They will try to take £9xx from your bank directly. My bank stopped the payment and keep on telling me to pay!!! They put me to court but they did not show up! Don't be threatened to pay anything to them! I will report the "Trade Standard" and hopefully this kind of company will be eliminated!

I have been scammed by clementsagency. These people have charged me over £1000 and they have claimed that they can get me some refund from Lambeth Council from my business rates overpayments , they DID NOTHING,I’m very unsatisfied and very disappointed . I wish I didn’t believe their false claims.

Scam scam scam took over a£1000 off me when I was at home a year ago with covid said only taking £5.99 the bank won’t help you as you’ve authorised them then they take more and more then ignore every call for a year then today they rung up cold calling me all over again forgetting they had already scammed me it’s a joke no protection from bank if they call you block there number and hang up don’t know how they sleep absolute thieves

Been with them for 6months got a great reduction.
I don’t have time or the resources for this so got these guys to do it for me.

I own a Turkish shop my council dont listn to me dontw help me clements agency were the only people to help with relief and to get them to listen to me.
Thank you l,
They help with all my bills
I even could pay over a couple of months so I dont pay all right away
Good

Sorted my rates and gave me a rent review with a great outcome.
Paid £900 for the service they just got on with it and I got a congratulations email and when I checked it has all been sorted even got a massive relief they they said I wasnt eligible for which really helped.
I would recommend them as they were a lot cheaper then the company I used before, don’t wanna name any names and they got a much better result
Really good.

Very happy with the work so far.
Got reductions on 2 of my 5 shop.
They helped with every aspect of this including the signing up on the gov website.
They told me that I will get another reduction soon and the other 2 are a bit complicated. I don’t really care as the reduction they have got me has covered the fee and more so happy customer.
Paid £900 per property for some info

Really happy with everything this company has helped me with.
Had problems with rent aswell as business rates and they sorted both problems first stopped my landlord from uping my rent then getting my rates down so I don’t hsve to pay at all.
The landlord had a problem with that for some reason too.
I highly recommend this company and can’t thank them enough. Really happy they called me.

I have 4 shops and have lower rates on 2 and they work on the other 2 as well.
I am very happy with savings so far and they are sorting a new place I am trying to buy. They are looking everything for me.
It cost me 1200 on each one and I have already got my money back from council

I don’t do well with the the websites so they helped me sort things out with voa

You may or may not eventually get a reduction in your rates.
We were lured into an agreement in an extremely unethical way. An upfront payment of £5.99 sounds like a no-brainer. The person on the phone luring you into this deal paints a very different picture to the written agreement that they send.

They didn't tell us about the written agreement tucked away in very small print at the end of an email. It was emailed to us whilst on the phone discussing the £5.99.

If you give your card details for payment, they might take, without asking, a lot more money a few weeks later. If you didn't give your card details, then they will send you an unexpected invoice and shortly after, County Court paperwork for not paying it.

Various correspondence comes from different people, some don't have "clements" in the email address. It's very hard to keep a thread going and a handle on the course of events that leads to County Court involvement that arrives by post.

Next, a man started calling. He has the gift of the gab with the apparent sole aim of intimidating you into a corner until you are scared not to pay them the large fee that they never told you about on the phone.

During such a call just now, I asked to speak to the person who initially phoned me about a rate reduction and to whom I said I would pay £5.99.The man said about his colleague that there was no point in me talking to him as the agent who signed me up is the lowest of the low and I might as well speak to the cleaner.

Clements Agency is a company, in my opinion, that has built it's model on making money via deceit and intimidation. Even though they eventually got us a rates reduction, it left me feeling exploited and exhausted.

Spoke to their representative syreeta McQueen Recovered over £12000 of rates from Chiltern district council great work by the team totally recommend them anyone having issues with business rates bills.
They also reduced the following years payments that I am currently paying .

recently took over my fathers business and clements agency approached me regarding a reduction to my RV and business rates liability.

only had to pay a fixed fee as i was advised that i was not able to claim back further than april this year.

very happy with the service provided as they managed to not only get me a small reduction but was also able to get reliefs applied to my account.

THANK YOU CLEMENTS FOR THE WORK YOU DONE FOR ME IN REDUCING MY BUSINESS RATES. I WAS SCEPTICAL AT FIRST AS THEY ONLY ASKED FOR A SMALL DEPOSIT BUT WITH SUCH A LOW AMOUNT TO PAY I FELT I HAD NOTHING TO LOOSE.

HOWEVER WITHIN A FEW WEEKS THE BALANCE OF THE FEE WAS PROCESSED AND I HAD NOTHING TO SHOW FOR IT. WHEN I SPOKE TO THE MD HE ADVISED THAT I HAD A REDUCTION BUT I HAD TO REGISTER WITH THE GOVERNMENT TO CLAIM MY REDUCTION.

THEY HAD A LOVELY LADY WHO HELPED ME WITH THE REGISTRATION AND KINDLY GOT THE VOA TO SEND ME CONFIRMTION OF THE CASE THEY SUBMITTED. THE VOA ALLOACTED 3 MONTHS BUT CLEMENTS MANAGED TO OBTAIN A REDUCTION WITHING 4 WEEKS.

I AM NOW RATES FREE AND FEEL LIKE THIS IS ONE LESS FINANCIAL BURDEN TO WORRY ABOUT WHEN RUNNING MY BUSINESS ESPECIALLY IN THIS CURRENT COST OF LIVING.

THANKS AGAIN CLEMENTS AGENCY!!

Just moved it 4 months ago they put me my rates went down by 8,000 which is a help with all the stuff I have to do 5 stars really good helpful

same experience as other one star reviews. They charge a small fee to make you committed and then start demanding money for the job that is not done.
The catch is in their initial phone call where they give you lots of promises and claim if there is no reduction in the report you will get a refund. What they don't say who does the report! the report is from themselves and not from the Valuation office agency. within two weeks you will get a court letter after a few harassing emails. We will have to see them in court then!