Their support teams and chat are generally very very helpful at rectifying your issues. We are on a bespoke platform, so things aren't as plug in and play for us as they can be for other Cl... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Be careful as they will tell you that your usage is an insane high number of searches and recommendations. Clerk told me with their measurements I have approx 50k searches with 20k visitors per mont... See more
Company replied
What a great team. We had some problems with an add-to-cart popup but we contacted support and got a really prompt response. We got put through to Mohamad who helped us resolve our issue. He quic... See more
A big thanks to Lucila that never gave up until she got a solution to an issue related to the tracking. I got really impressed for her impeccable onboarding follow up, updating me about the status of... See more
Company details
About Clerk.io
Written by the company
Welcome to Clerk! Our AI-based personalization solutions are designed to help online store owners like you increase your revenue, optimize your store's performance, and achieve your business goals.
At Clerk, we are committed to providing you with the best-in-class e-commerce solutions that can help boost your conversion rate, average order value, and customer basket size. Our unique platform is designed to work from day one, saving you time and money as you scale your business.
We have earned an impressive reputation as a trusted and reliable solution provider thanks to our commitment to offering superior services and support to our customers. With cookieless personalization, your customers' privacy is guaranteed, and they can enjoy a seamless shopping experience without compromising their data.
Our advanced AI-driven technology helps online store owners optimize their store performance and scale their businesses beyond their physical stores. We offer a unique end-to-end platform that integrates all the essential features you need to automate and streamline your e-commerce operations, providing you with a more efficient and user-friendly experience.
Our 4 tools are:
• Search
• Recommendations
• Email
• Audience
With Clerk.io, you can access exceptional customer support and services to help you achieve your business goals. We are proud to serve our customers and are confident we can help you take your online store to the next level. Let us help you grow your business.
Clerk.io.
At Clerk, we are committed to providing you with the best-in-class e-commerce solutions that can help boost your conversion rate, average order value, and customer basket size. Our unique platform is designed to work from day one, saving you time and money as you scale your business.
We have earned an impressive reputation as a trusted and reliable solution provider thanks to our commitment to offering superior services and support to our customers. With cookieless personalization, your customers' privacy is guaranteed, and they can enjoy a seamless shopping experience without compromising their data.
Our advanced AI-driven technology helps online store owners optimize their store performance and scale their businesses beyond their physical stores. We offer a unique end-to-end platform that integrates all the essential features you need to automate and streamline your e-commerce operations, providing you with a more efficient and user-friendly experience.
Our 4 tools are:
• Search
• Recommendations
• Audience
With Clerk.io, you can access exceptional customer support and services to help you achieve your business goals. We are proud to serve our customers and are confident we can help you take your online store to the next level. Let us help you grow your business.
Clerk.io.
Contact info
Kigkurren 8g, 2300, Copenhagen, Denmark
- +45 70 555 100
- hello@clerk.io
- clerk.io
4.0
Great
637 reviews
Replied to 83% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great product and support is awesome
The software is BRILLIANT! The customer success team is very helpful and invested in helping us succeed. The support received makes it feel that they are a part of our team.
I find product research and all suggestions to be an excellent tool for the end customer
The effectiveness of it and the staff willing to help.
29 September 2021
Unprompted review
Riccardo has been very helpful in…
Riccardo has been very helpful in helping me with my challenges. Very nice guy and also in complex situations he managed to create a solution for me.
Thanks Riccardo!
23 September 2021
Unprompted review
Excellent support
Excellent support. Fast and solved my problem in seconds.
15 September 2021
Unprompted review
SPOT ON!!
Absolutely spot on and super fast to reply. Can't do enough to help you out! Definitely recommended!
14 September 2021
Unprompted review
Problem solver and super attentive
We have been launching our website recently, and i found in Riccardo a super helpful person, attentive to our needs, proactive and always available and fast responder. He guided us in the development of Clerk in our website, and provided us with important insights.
8 September 2021
Unprompted review
Riccardo has been super helpful and…
Riccardo has been super helpful and quick response to resolve all the queries.
6 September 2021
Unprompted review
Fantastic support!
Fantastic support!
And product is from what I have experienced so far top notch and good transparent pricing model!
6 September 2021
Unprompted review
Ricardo and Josh were very helpful and…
Ricardo and Josh were very helpful and patient and solved all my questions very quickly. Super fast response time, even though I had several questions at once.
2 September 2021
Unprompted review
Nicholas was a great help with the…
Nicholas was a great help with the implementation!
25 August 2021
Unprompted review
Great collaborator
Collaboration with Nicholas was very helpful.
He was timely and helpful in his responses as well as understanding and knowledgeable when I had questions.
25 August 2021
Unprompted review
Riccardo was excellent
Riccardo took alot of time out of his day to help me and answer my many questions, with super resonse time and solution oriented replies
24 August 2021
Unprompted review
Great support by Josh!
20 August 2021
Unprompted review
Great support by Oliver.
18 August 2021
Unprompted review
Successful integration of Clerk.io solution
We are very happy to have added Clerk.io product recommendation's solution to our ecommerce website. Support team has been very helpful and solved the issues we found during the integration process.
10 August 2021
Unprompted review
Amazing customer service
10 August 2021
Unprompted review
Problem solved in 5min
Riccardo was so fast to react and provide a solution for a problem we had! Greatest recommendations for the whole Clerk team!
5 August 2021
Unprompted review
Technical help
Oliver was fast, effective and super nice to deal with :)
30 July 2021
Unprompted review
Ricardo was very helpful
Ricardo was very helpful, I had problems creating merchandising campaigns, we talked on the chat and he called me to show me how it works. Very quick, very helpful, and very understandable. Thanks for your help.
28 July 2021
Unprompted review
Great platform and great customer care
Clerk is a powerful platform and the team is simply great, they follow step by step the integration process, they take care of every single aspect and ready to answer any kind of questions. Vote 10
27 July 2021
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.