Cleveland logo
Visit website

Cleveland Reviews 

623
•
TrustScore 4.5 out of 5

4.6

Shipping Equipment Industry
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 51 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, noting a smooth process from initial inquiry to delivery. The staff are frequently highlighted for their helpfulness, professionalism, and willingness to go above and beyond to assist customers. Many people appreciate the efficient and well-organized delivery service, with drivers often commended for their skill, patience, and ability to handle challenging situations. The company is also recognized for its prompt responses, clear communication, and ability to deliver quicker than expected, ensuring everything is as promised.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers praising the speed and... See more

Service

Consumers find service to be positive, with many reviewers describing it as great, excellent, and... See more

Staff

Customers had positive experiences with staff, highlighting their professionalism, helpfulness, and skill.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We already had two containers from Cleveland Containers and had a great experience, this time they really were amazing!! We wanted to put another one in a very tricky space and only had a short window... See more

Company replied

Rated 5 out of 5 stars

Amazed, what brilliant service and skill. Delivering a container on what seemed like the windiest day of the year into a near wind tunnel of F1 proportions and the young lad (19 years old) handled th... See more

Company replied

Rated 5 out of 5 stars

Jasmine was my contact and made the whole process run super smooth, delivery point at my end wasn't straight forward but after sending pics she arranged for a specialist truck. Superb as the standard... See more

Company replied

Rated 5 out of 5 stars

Great service from quote to order to delivery. The delivery team were particularly helpful when we had unexpected roadworks at our delivery site & helped us reschedule. Very pleased with the product -... See more

Company replied

Company details

  1. #2 of 3 best companies in Shipping Equipment Industry

About Cleveland

Written by the company

Established in 2011, Cleveland Containers is the leading supplier of shipping containers in the UK, delivering approximately 400 containers a week. Part of the Cleveland group, which includes Cleveland Hire and Cleveland Modular, we offer a variety of new and used standard and specialised containers in a range of sizes.

From our head office in Stockton-on-Tees, we operate out of more than 15 depots nationwide to ensure we can service consumers no matter their location. Available for sale and hire, our containers range from 6ft to 45ft, with our 20ft standard containers being the best in the market due to their higher specification. Additionally, we supply flat pack, refrigerated, and DNV (offshore) containers, allowing us to provide for multiple different sectors across the country.

We also provide modification services, creating bespoke units for a wide variety of projects and businesses. Notable examples of which include theme-park hotels at Gulliver's Valley and Gulliver’s Kingdom, and the popular food and drink social hub STACK Seaburn.

Our team of highly skilled experts have been in the shipping container industry for many years, gaining valuable knowledge and experience in all areas from sales to transport, conversions to repairs and much more. With a world class Net Promoter Score of 75%, we deliver the best customer service in the industry.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

623 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(623)

50 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

I messed them about a bit due to…

I messed them about a bit due to extenuating circumstances, and they still delivered when I needed them to. Great service helpful and the quality of the container was bang on.

14 November 2025
Cleveland logo

Reply from Cleveland

Hi James,

Thanks for the kind words! Glad we could deliver when you needed and that you’re happy with the container.

Regards,
Cleveland

Rated 5 out of 5 stars

Rachel was extremely helpful and…

Rachel was extremely helpful and accommodating my request for an convenient delivery date.

21 October 2025
Cleveland logo

Reply from Cleveland

Hi Julie,

Thanks for this great 5 star review. We will pass your kind words to Rachael!

Regards,
Cleveland

Rated 5 out of 5 stars

Excellent communication from quotation…

Excellent communication from quotation to delivery.
Installation on time with very little fuss.
Great product.
Would recommend to any prospective buyer

23 October 2025
Cleveland logo

Reply from Cleveland

Hello Bill,

Thanks for this great 5 star review! We love hearing about your experience with us.

Regards,
Cleveland

Rated 5 out of 5 stars

Outstanding Customer Service

From our initial inquiry to the millimeter-perfect installation, the entire process was exceptional. This is clearly a company that values strong customer relationships.“​​

10 October 2025
Cleveland logo

Reply from Cleveland

Hello,

Thanks for this great 5 star review! Your kind words are greatly appreciated.

Regards,
Cleveland

Rated 5 out of 5 stars

Exactly as agreed

Exactly as agreed. Fast delivery. Excellent

2 October 2025
Cleveland logo

Reply from Cleveland

Hello Jon,

Thanks for this great 5 star review!

Regards,
Cleveland

Rated 5 out of 5 stars

Great quality containers very happy…

Great quality containers very happy with them and the communications with the team. Bought 2 Green one time use containers not a scratch on them. Would recommend.

2 October 2025
Unprompted review
Cleveland logo

Reply from Cleveland

Hello,

Thanks for this 5 star review! Your kind words are greatly appreciated.

Regards,
Cleveland

Rated 5 out of 5 stars

Very good company to deal with

Very pleased with the service we received from the staff in the office that took our order to the company that delivered our containers. Keep up the good work.

22 October 2025
Cleveland logo

Reply from Cleveland

Hello David,

Thanks for this 5 star review! Your kind words are greatly appreciated.

Regards,
Cleveland

Rated 5 out of 5 stars

Container purchase

Good company to deal with,
Quick and efficient also worth a mention is the transport delivery service 10/10 👍

18 September 2025
Cleveland logo

Reply from Cleveland

Hello Robert,

Thanks for this 5 star review! Your kind words are greatly appreciated.

Regards,
Cleveland

Rated 5 out of 5 stars

Superb service.

Superb service.
Excellent customer service especially for novice buyers.
Even had the caring thought to call us on delivery day and check everything was ok.

21 July 2025
Cleveland logo

Reply from Cleveland

Hello,

Thanks for this 5 star review! Your kind words are greatly appreciated.

Regards,
Cleveland

Rated 5 out of 5 stars

The delivery was so helpful

The delivery was so helpful! Nothing was too much trouble. The whole experience of buying the container was easy!!

25 July 2025
Cleveland logo

Reply from Cleveland

Hi Dawn,

Thanks for the great review! Your kind words are greatly appreciated.

Regards,
Cleveland

Rated 5 out of 5 stars

Good communication

Good communication and very helpfull driver on delivery

18 September 2025
Cleveland logo

Reply from Cleveland

Hello,

Thanks for the great 5 star review! Your kind words are greatly appreciated.

Regards,
Cleveland

Rated 5 out of 5 stars

excellent service

excellent service , the containers are good value for money

9 September 2025
Cleveland logo

Reply from Cleveland

Hi Steve,

Thanks for the great 5 star review!

Regards,
Cleveland

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look