Clever Accounts Reviews 760

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 129 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and extensive knowledge, often highlighting individuals who go above and beyond to assist with queries and provide support. The service is frequently described as excellent, with many appreciating the clear communication, quick response times, and the overall ease of dealing with their accounting needs, making complex processes stress-free. Reviewers also value the personalized approach and the proactive support, which gives them peace of mind and allows them to focus on their businesses. However, some customers also noted issues with slow service and communication, with delays in receiving responses or final paperwork, leading to frustration and the need for constant follow-ups. A few other people also felt that the service was not tailored to their specific needs, describing it as sales-driven rather than advisory, and experienced a lack of availability from their assigned accountants.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, helpfulness, and... See more

Service

People report positive experiences with service, with many customers expressing satisfaction and recommending... See more

Customer service

Customers consistently note positive experiences with customer service, praising the supportive,... See more

Response time

Reviewers mention positive feedback about response time, with many customers praising the quick and almost... See more

User experience

Clients share positive opinions on user experience, highlighting that systems are straightforward, easy to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been with Clever Accounts for a couple of years and Tina has provided fantastic service. She's extremely knowledgeable and attentive and has gone above and beyond whenever I've asked her a fair... See more

Rated 5 out of 5 stars

Suhail Sager has been an absolutely invaluable asset for us. We had originally started our small business with a different accounting firm that was an absolute disaster so we were really skeptical and... See more

Rated 5 out of 5 stars

5-star service from start to finish. They handled my first self-assessment submission and did all the work for me, making the whole process genuinely hassle free. Communication was clear, I was kept u... See more

Rated 5 out of 5 stars

Hamza was very patient with me and helped me get set up with my business account and sorting through all my finances with my tax return. He was extremely knowledgeable about all questions I had and re... See more


Company details

  1. Accounting firm
  2. Accountant
  3. Bookkeeping service
  4. Payroll Service Provider
  5. Tax advisor
  6. Tax consultant

About Clever Accounts

Written by the company

Clever Accounts accounting services - Refer a Friend

Accountancy service and software perfectly balanced to provide tax-efficient solutions to sole traders, limited companies and landlords.
From £37.50 per month.

  • Get unlimited tax advice that saves
    you time and money.
  • A fixed, no-commitment monthly fee.
  • Completion of your Self Assessment tax return, VAT and Year-End Accounts.
  • Free company formation.
  • Free bank account with £75 cashback.
  • Open banking integration.
  • Payroll processing and payslips.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

760 reviews

5-star
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1-star

Replied to 60% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

My Experience At Clever Accounts

I have been with clever accounts since December 2023 and was provided with immediate support. The use of free agent booking keeping allows for easy management of transactions. Whenever posed with an issue regarding Vat, tax refund, transaction breakdowns or even personal issues regarding accountancy, you can expect a response usually within the same day for quick processing. It has been very stress free since I joined and im thankful!

22 December 2025
Unprompted review
Rated 5 out of 5 stars

5-star service from start to finish

5-star service from start to finish. They handled my first self-assessment submission and did all the work for me, making the whole process genuinely hassle free. Communication was clear, I was kept updated throughout, and any questions I had were answered quickly. Professional, supportive, and easy to deal with. Took all the stress out of it. Highly recommended.

18 December 2025
Unprompted review
Rated 5 out of 5 stars

Courteous, approachable and diligent.

My personal Accountant is Suhail, nothing is too trivial or complex for him to deal with in a very professional manner, he is courteous, approachable and diligent.
I have been with Clever Accounts for a few years now from when I first got introduced when my previous accountants couldn't deal with my account complexities.
Nothing more to say other than, I'm happy with them!

12 December 2025
Unprompted review
Rated 5 out of 5 stars

My experience with CleverAccounts

My experience with CleverAccounts, and in particular with Rebecca Binks, is excellent. She is consistently reliable, responds promptly and competently to queries, resolves issues efficiently, and communicates with clarity.
What stands out is Rebecca’s dedication. She has taken proactive steps to ensure nothing is overlooked, demonstrating a level of professionalism and care that is genuinely appreciated.
CleverAccounts is a service I can confidently recommend.

10 December 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Prior to signing up with Clever Accounts we had a previous accountant who unfortunately wasn't as helpful as they could be and it was by chance that I found Clever Accounts after reading several reviews online. Thank goodness I did. Suhail has been excellent. He had given me good sound advice to ensure we are both compliant and that as a company, our business works for us, something which it wasn't doing previously. In the short space of time that Suhail has been looking after us, he has made such a difference. Our finances are back on track and I feel that I can stop feeding anxious as I have the support and knowledge of someone at the end of the phone or email. It is so easy to deal with Clever Accounts. Suhail always contacts when he says he will and has done everything that he said he would in relation to sorting out our business finances. I can finally sleep easy now. I only wish I had known about Clever Accounts and Suhail 7 years ago when we first started our business. Very highly recommend.

13 November 2025
Unprompted review
Rated 5 out of 5 stars

Helpful and Patient with me!

Hamza was very patient with me and helped me get set up with my business account and sorting through all my finances with my tax return. He was extremely knowledgeable about all questions I had and replied very quickly to any I asked! I will be continuing to use Clever Accounts for my accountancy needs.

21 October 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Excellent Service! My Accountant (Rebecca Binks) replies to emails quickly and is incredibly efficient and professional at resolving any issues or questions we throw her way. Her timely responses and proactive support make complex accounting tasks simple.

17 October 2025
Unprompted review
Rated 1 out of 5 stars

Awful company to work with

Awful company to work with, constant lies, missed deadlines, and unreachable.

20 October 2025
Unprompted review
Clever Accounts logo

Reply from Clever Accounts

Hi,
Thank you for your review and we are very sorry to hear of the issues you experienced in contacting your accountant. Unfortunately our phone lines were temporarily impacted by the AWS global outage and we believe you are now in contact with one of our managers to address your queries. If however you require any further support please don't hesitate to get in touch.
Kind regards,
The Clever Accounts Team

Rated 5 out of 5 stars

Suhail Sagher

I have been with Clever Accounts for many years and Suhail Sagher has taken over my accounts in the last 6 months. He's attentive, responsive and goes the extra mile...... I highly recommend him.

17 October 2025
Unprompted review
Rated 4 out of 5 stars

Good accounting firm

I guess it depends on the individual accountant you get allocated to. The previous one wasn't so good but I have a new accountant who is absolutely great and extremely fast in solving issues for me. She's great 👍

2 October 2025
Unprompted review
Rated 5 out of 5 stars

Great service and helpful staff

The company was proactive, with Becky being a great help with my queries. She was patient and did a super job in getting my accounts completed. The overall service and the portal is great and satisfies all my needs.

30 September 2025
Unprompted review
Rated 5 out of 5 stars

Amazing company

Ive now been with Clever Accounts for over 4 years, I have nothing but positive things to say about this company and the accountants that have helped and worked with me over the years. Hamza got assigned to me this year and i can not fault this person, he has been really helpful in answering any queries i have and respondes asap to any emails. Thankyou for your effort and support could not recommend you enough I’m more than satisfied with the service i recieve :)

27 September 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. My accountant Hamza took time to listen and go through the draft accounts with me. He explained what I needed to know so I was in no doubt about my accounts and tax return issues.

26 September 2025
Unprompted review
Rated 5 out of 5 stars

Friendly, professional and reliable accountants

I’ve had an excellent experience with Clever Accountants. From the very beginning, they’ve been approachable, professional, and genuinely supportive. They always take the time to explain things clearly, no matter how small my questions might be, and I never feel rushed or overlooked.

What really stands out is the personal touch – you can tell they truly care about their clients’ success and peace of mind. My personal accountant, Suhail, has been especially professional, patient, and supportive throughout, making everything to do with accounts and tax matters far less stressful.

I feel confident knowing I can rely on their advice, and I would highly recommend Clever Accountants to anyone looking for a team that combines real expertise with a friendly, human approach.

24 September 2025
Unprompted review

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